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EXPLORE
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$150 USD / Hour
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Indonesia (11:27 AM)
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Joined on July 22, 2008
$150 USD / Hour
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Combining 15 years of Design experience with passion to create delightful customer experience. Engaged in end to end Customer Experience (CX) activities starting from User Research, Persona creation, Journey mapping, Ideation workshop, Insight discovery, Solution design, prototyping the final design, and doing Usability Testing. Domain experience includes Information and Communication Technology (ICT), Telecommunication, Banking, Digital Content, Music, Online Gaming, Hospitality, Healthcare, Job Market, and Video Monitoring System. Channelling passion for storytelling in writing scripts for TV sitcoms, and articles for travel magazines.
Verifications
User Experience Design Improvement for Banking Website
User Experience Design Improvement for Banking Website
No reviews to see here!
Experience
Blogger & Contributing Writer
Oct, 2009 - Present
•
16 years, 1 month
Epicurina
Oct, 2009 - Present
•
16 years, 1 month
Food Blogging at Epicurina, with public appearances on Ubud Food Festival 2015, Ubud Writers and Readers Festival 2014, Dewan Nasional Perubahan Iklim Youth Camp 2014, and Bango Panel Discussion 2015. Food & Travel Article Contributor for: Tiger Tales (Tiger Airways), Linked (Citilink) , Whats New Bali, Hotelier Indonesia, and Makansutra Indonesia 2013.
Oct, 2009 - Present
•
16 years, 1 month
Senior User Experience Design
Sep, 2013 - Jul, 2015
•
1 year, 10 months
Somia Customer Experience
Sep, 2013 - Jul, 2015
•
1 year, 10 months
Customer experience consulting for local and international clients. Help brands and companies deliver meaningful, user-friendly, and enjoyable experiences for their customers. Providing insights-led approach, using real customer insights to drive creative and innovative design solutions that meet the business goals effectively.
Sep, 2013 - Jul, 2015
•
1 year, 10 months
UX Design Director
Oct, 2009 - Sep, 2013
•
3 years, 11 months
Mitrais
Oct, 2009 - Sep, 2013
•
3 years, 11 months
UX capacity building, leads User Experience Design projects for both internal and external clients, engages in pre-sales support including inception, requirement gathering, guesstimates, proposal development, and sales presentations. Object oriented approach for UI Design using tools: • State-like diagram to explain task flow • Written documentation on description • Written documentation on behaviour • Wireframing • Prototyping • Screenshot development
Oct, 2009 - Sep, 2013
•
3 years, 11 months
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