Handling a customer complaints
COMPLAINTS PROCEDURE FOR CUSTOMERS Portfolio Builders is committed to high standards of customer care and we wish to ensure that our clients are satisfied with our services. We acknowledge that this may not always be the case and endeavour to address genuine complaints fairly and efficiently. CATEGORIES OF COMPLAINT We apologise if clients are unhappy with us in our performance concerning any of the following: - (a) our business conduct, including: a. acts involving negligence, dishonesty, fraud, bribery or corruption; b. inappropriate advice; c. mis‐selling; or d. inadequate disclosure of information on our part; (b) our commercial practices or service standards; (c) our adherence to any other relevant rule or regulation; or (d) addressing satisfactorily any matter clients have previously complained of (whether significant or otherwise). COMPLAINTS HANDLING Investigating Officer We have designated an Investigating Officer to clearly understand and address your
About Me
I am a senior Customer Service looking forward to being hired and placed by you in any of your upcoming projects. I have many years of experience working under different employers and have proved them the best to my capacity. I have good proficiency in the areas of Customer Service, Customer Support and Facebook Marketing. I also have good experience working with Telemarketing and Telephone Handling. I can take up any given work with dedication and prove to put in my best to benefit your company. I am compatible to work as a cross team or as a team as the case may be. I am ready to be hired by you.
$ 10 USD/hr
NEW FREELANCER!
