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$6 USD / heure
Drapeau de NIGERIA
warri, nigeria
$6 USD / heure
Il est actuellement 4:37 PM ici
Rejoint le avril 19, 2022
0 Recommandations

Anna O.

@annaejeita

4,9 (13 commentaires)
3,5
3,5
85%
85%
$6 USD / heure
Drapeau de NIGERIA
warri, nigeria
$6 USD / heure
94 %
Travaux complétés
98 %
Suivant le budget
83 %
Dans les temps
3 %
Taux de réembauche

Virtual Assistant/Customer Support/Project Manager

Hi, I'm Anna your trusted and reliable Executive Virtual Assistant, Project manager & Customer Support Specialist. I'm passionate about helping businesses achieve their goals by providing exceptional support and streamlining their operations. I offer a comprehensive range of services, including: Executive Virtual Assistant: *Calendar Management & Scheduling: Ensure your day runs smoothly with efficient calendar management and scheduling. *Meeting Notes & Action Items: Capture key takeaways and action items from meetings, keeping everyone informed and on track. *Email Management & Organization: Maintain a clean and organized inbox, ensuring important messages are addressed promptly. *Project Management & Organization: Keep your projects on track and organized with efficient management tools. *Travel Arrangements & Booking. Customer Support Specialist: *Phone & Email Support: Provide exceptional customer support through phone and email channels. *Ticket Resolution & Problem Solving: Efficiently resolve customer inquiries and problems, ensuring their satisfaction. *Live Chat Support: Engage with customers through live chat, providing real-time assistance. Additional Services: *Data Entry & Management: Organize and manage large datasets with accuracy and efficiency. *Transcription: Convert audio and video recordings into accurate written transcripts. *Internet Research & Content Creation: Conduct thorough research and create engaging content for various purposes. *Proofreading & Editing: Ensure your documents and communications are error-free and polished. Tools & Technology: I'm proficient in various tools and platforms, including: - Microsoft Office Suite: Word, Excel, PowerPoint, Outlook, etc. - Google Workspace: Docs, Drive, Sheets, Slides, Forms, Calendar, etc. - Canva: Create stunning visuals for your brand. - CRM & Project Management: Manage leads, tasks, and projects seamlessly. Business process documentation, SOP ( standard operating procedure) Clickup, [login to view URL], and Trello. - Communication & Collaboration: Slack, Zoom, Meet, Skype. - Property management tools like Hospitable, Guesty, Airbnb, Vrbo, [login to view URL], Zillow, Realtor, Hotpads. Experience & Skills: * 3+ Years of Experience as an Executive Virtual Assistant & Customer Support Specialist *Proven Track Record of Success in Supporting Businesses and Exceeding Client Expectations. *Highly Organized and Detail-Oriented with a Strong Work Ethic. *Excellent Communication & Interpersonal Skills. *Proficient in Microsoft Office Suite & Google Workspace Tools. *Adaptable and Eager to Learn New Technologies. I'm confident that I can be a valuable asset to your team. Please don't hesitate to contact me to discuss your specific needs and how I can help your business grow. Let's connect and see how I can make your work life easier and more productive. Thanks, Anna

Contactez Anna O. concernant votre travail

Connectez-vous pour discuter de tous les détails via la messagerie.

Portfolio

10870555
10744377
10628205
10628173
10870555
10744377
10628205
10628173

Commentaires

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5,0
$85,00 USD
Great job thanks for your research
Copywriting
Ghostwriting
Article Writing
Creative Writing
Content Writing
M
Drapeau de John E.
@mongrels1
il y a 1 an
5,0
₹6 000,00 INR
She is professional and would like to wok with her in future.
Accounting
After Effects
Bookkeeping
Blog Writing
+1 de plus
Avatar de l'utilisateur
Drapeau de Samrat R.
@groupraichand
il y a 1 an
1,0
$10,00 USD
Wanted reviews on amazon.com but got reviews on amazon.in what a mess!
Avatar de l'utilisateur
Drapeau de Doug L.
@douglaslyon
il y a 1 an
5,0
₹1 450,00 INR
She is very professionalism, delivered what committed. Listened feedbacks and do revisions without hesitation. I'll recommend her.
Copywriting
Article Writing
Content Writing
Avatar de l'utilisateur
Drapeau de Neha T.
@nehatripathitx
il y a 1 an
5,0
$37,65 USD
Thanks for working on this project.
Internet Marketing
SEO
WordPress
Article Writing
Content Writing
Avatar de l'utilisateur
Drapeau de Robert E.
@GlobeTrotter45TX
il y a 1 an

Expérience

Virtual Assistant

Alx
sept. 2022 - déc. 2022 (3 mois, 2 jours)
• Manage social media accounts • Content creation • Respond to emails and phone calls • Book travel and accommodations • Manage a contact list • Scheduling Calendar/ management • Create presentations • Plan, organize, and execute office activities and meetings • Handle administrative tasks • Provide customer service as the first point of contact • Prepare customer spreadsheets and keep online records. • Take meetings notes • Complete word processing tasks • Manage client's inbox

Manager

Agent Banking
mars 2020 - août 2022 (2 ans, 5 mois)
I work as a Bank Agent and my responsibilities includes: *collections of cash deposits and withdrawals. *Fund transfers, bill payments, loan payment and loan applications. *Payment of benefits and salaries. *Opening of a bank account.

Assistant Manager

Chrome lounge and Night Club
avr. 2018 - mars 2020 (1 an, 11 mois)
I worked as an assistant manager for Chrome lounge from April 2018-march 2020 and my responsibilities while working there are as follows: *In charge of training, directing, performance evaluation of staffs in the organisation. *Taking customer/clients orders *Ensuring timely service for all customers and clients *Ensuring customers are satisfied with our service. *Resolving issues

Éducation

B.sc in Business Administration

University of Benin, Nigeria 2012 - 2016
(4 ans)

Qualifications

Alx Virtual Assistant program

Alx Africa
2022
ALX Virtual Assistant Program is a two(2) month program, (8 weeks) that equip me with the skills I need to become a virtual assistant, 40-50hrs a week and 10hrs a day or less.

International English language testing system

British council
2020
International English language testing system (IELTS) is an exam used to judge English language ability and is also designed to help you work, study or migrate to a country where English is the native language.

Bsc in business administration

University of Benin
2012
I Have a Bsc In Business Administration From The University Of Benin Where I Graduated In The year 2016

Contactez Anna O. concernant votre travail

Connectez-vous pour discuter de tous les détails via la messagerie.

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