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Customer Service RepresentativeFeb 2018
I've been in this BPO company for 1 year and 5 months as a Travel Account Specialist both in Service (Voice) and Email Support (Non Voice). As a Customer Service Representative I can handle customer inquiries per day on a variety of topics, including resolving complaints, providing additional product details, and adjusting orders.
Customer Service RepresentativeAug 2017 - Jan 2019 (1 year)
I've been in this company for 5 months as a Customer Service Representative for Online Shopping (Amazon). I do tracked the orders by contacting the shipping company, as well as taking ownership of the call by resolving the customer's concern.