I am working as a customer support agent for the last 8 years. During my 8 years of experience, I have been trained to listen patiently, understand customer problems, gather all the relevant information, and address the user's concerns as best as possible. My friendly and polite attitude combined with my customer support training makes me the best choice for all types of customer support jobs. So If you need someone extremely reliable and hardworking to handle your customer support queries then you will never regret hiring me. In addition, I have experience with the following customer support tools: - Zendesk (8 years experience) - Velaro chats software (3 and half years experience) - Live chats software (1-year experience) - Zopim (2-year experience) - Shopify (6 Month) - Gorgias Helpdesk (6 Month) Lastly, I just want to say that I am always ready to learn new things and to enhance my skills. So looking for an opportunity to best utilize my expertise as well as to learn new skills.