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@alfreddende
Membre depuis le 30 janvier 2019
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alfreddende

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I am PRINCE2, ITIL, CCNA, Cyberoam, Linux and SAP certified. These certifications confirm my capacity to implement current ICT innovations and continually improve and optimize any organization's ICT landscape. I have recently completed a SAP PCOE compliance by aligning the organization to global standards using ITIL and PRINCE2 standards. This has ensured a 7 million dollar revenue income for the organization. I currently conduct post project support for over 10 SAP projects, ensuring incidents are resolved according to customer satisfaction and standard.
$20 USD/hr
1 commentaire
1.8
  • 100%Travaux complétés
  • 100%Selon le budget
  • 100%Dans les temps
  • N/ATaux de Réembauche

Portfolio

Avis récents

Expérience

Customer Support Officer

Dec 2017

Provide the TTCS assurance of SAP PCOE certification by maintaining a credible system of audit plans, SAP PCOE check list standards. Update compliance status and monitoring continued compliance of tests systems, customer remote connections and documentation. Change management process documentation to be drawn up and implemented, including comprehensive testing following new functionality and/or upgrades. Interventions to restore deviations from PCOE compliance

IT Manager

Mar 2017 - Nov 2017 (8 months)

• Tailor the PRINCE2 method to suit the project’s situation, documenting this, as appropriate, in the PID. • Prepare the following baseline management products, in conjunction with any project assurance roles, and agree them with the project board: • Establish and maintain stage/exception plans and their product descriptions, work packages and reports. • Prepare the following reports highlight reports, issue reports, end stage reports, exception reports, end project report.

Éducation

BSc Honors Information Systems

2011 - 2014 (3 years)

MBA

2015 - 2016 (1 year)

Qualifications

PRINCE2 (2018)

People Cert

PRINCE2 (PRojects IN Controlled Environments) is a structured project management method and practitioner certification programme. PRINCE2 emphasises dividing projects into manageable and controllable stages.

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