Aida J.

*Proficient with Microsoft Office 2003 - 2018, Outlook, Max Agent, Disposition and much more.** Are you in need of a savvy Customer Support agent? I have been employed in Customer Support where I troubleshooted phone, cable and internet lines at homes. I have managed customer accounts; generating reports upon request. I have worked with an active directory for 7 years. Troubleshooting users daily issues hands on or remotely through remote desktop connections. I work well in pressured environments and take pride in being accountable, reliable and professional. Employing me is adding 7 years of Customer Support working experience to your business. I have offered Customer Support to various clients mostly located in the U.S.A. Thank you so much for taking the time to visit my Freelancer profile, I hope to work with you soon!