Highlight of my skills and sample work
I'm an experienced IT support specialist and an office staff, with sound knowledge in computer troubleshooting for both hardware and software, managing online inventory system, processing emails to ensure on-demand services to customers flow effectively across a help desk and IT support operation. Reputed for exercising initiative, accepting new challenges and positively overcoming obstacles. Value Offered Windows XP, Windows 7 System Performance Optimization System Maintenance Skills o IT Support (frontliner-helpdesk) o Basic Network Troubleshooting o Software Support o Hardware Troubleshooting and Repairs o Maintaining Online Inventory tool o Generating reports o Remote computer troubleshooting o Email processing Certifications MCTS - Microsoft Certified Technology Specialist 01-Dec-2010 Exam 070-680 Windows 7, Configuration MCDST - Microsoft Certified Desktop Support Technician 06-March-2009 Exam 070-272 Supporting Users an
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