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EXPLORE
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$10 USD / Hour
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Pakistan (9:46 AM)
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Joined on May 2, 2008
$10 USD / Hour
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Director operations @ PTCL Gujrat. Experienced telecom professional with an education background of MS. Engg Mngmt, MBA & BSc. EE. Energetic and results focused with success in developing and leading diverse teams to achieve outstanding results. I am aimed at boosting company’s earnings per share for which I am hired.
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Experience
PTCL
Apr, 2010 - Present
•
15 years, 7 months
Director Operations
Dec, 2016 - Present
•
8 years, 11 months
1.To manage & supervise the working of team (93 members) including BMs, AMs & field staff. 2.Designing JDs & milestone plans of each individual, maintaining & updating of these goals on online tools like 3.PMS and Success-factors on monthly, quarterly & yearly basis. 4.To supervise the routine working through online tools/systems like Webmail, CRM, ACS, ERP, SAP, & BnCC. Daily tasks relates to HRM, OM, R&C, administration, and technical.
Manager Operations
Apr, 2010 - Dec, 2016
•
6 years, 8 months
HRM, OM, Administration, performance evaluation and achievement of faults & provisioning KPIs
Apr, 2010 - Present
•
15 years, 7 months
Education
Politecnico di Milano
2013 - 2016
•
3 years
MS Management Engineering
Italy
2013 - 2016
•
3 years
Allama Iqbal Open University
2010 - 2013
•
3 years
MBA
Pakistan
2010 - 2013
•
3 years
University of Engineering and Technology, Lahore
2004 - 2008
•
4 years
BSc Electrical Engineering
Pakistan
2004 - 2008
•
4 years
Qualifications
Certificate of Master User Trainer SAP
2013
PTCL
Certificate of Master User Trainer
2013
Certificate of CRM Master User Trainer
2014
IBM
Master User Trainer
2014
Business Excellence Award 2011 & 2012
2012
PTCL
Got the best “Manger Operations” award in revenue target achievement for FY 2010-11 & 2011-12
2012
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