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@Veneswori
Drapeau de India New Delhi, India
Membre depuis le 12 novembre 2016
1 Recommendations

Veneswori

En ligne Hors ligne
Hi Everyone I am Veneswori Maibam (Vinny Davis is my Business name). I am a new freelancer with BPO experience. I am expert in Customer Service and telephone etiquette. I have worked for call center for more than 12 years. I am excellent in data managing and attention to details, I have willingness to work and give the best result out of the sources I received and manage it with different work stream prioritizing according to the need and necessity. I am energetic and stay motivated ll time. I am a good team player and ready to work with new team. Service Description Know for delivering: * Lead generation & List Building * Appointment Scheduling * Virtual Assistance * Chat Support * Email Support * Phone Support * Customer Service * Personal tasks
$8 USD/hr
3 commentaires
1.8
  • 100%Travaux complétés
  • 100%Selon le budget
  • 100%Dans les temps
  • 17%Taux de Réembauche

Portfolio

Avis récents

  • image de Gautm K. Project for Veneswori M. ₹2453.00 INR

    “good working with vinny”

  • image de Gautam K. Project for Veneswori M. ₹1247.00 INR

    “its really good working with veneswori, i would defiantly keep working with her.”

  • image de Rachana J. Project for Veneswori M. ₹2000.00 INR

    “Great communication skills, hard working and very professional. Will work again..”

Expérience

Resident Expert

Jun 2012 - Feb 2018 (5 years)

1. I joined as a Process Expert account Manager on June 2012 till April 2015 for US Collection 2. Promoted as Resident expert Account Manager since April 2015 till February 2018.

B2B Associate

Mar 2011 - Jun 2012 (1 year)

Worked for RBSI Claim Recovery Department for Auto Insurance. Deal with various department according to the need, eg. Auto repair center, towing company, Law office etc...

Customer Care Executive Operation

Dec 2008 - Feb 2011 (2 years)

Worked for the billing department and customer service for the Auto Insurance. I have handle for processing payment over the phone and sending request for claim follow up and Renewal of the Insurance etc..

Quality Verifier

Nov 2006 - Dec 2008 (2 years)

1. Joined as Sales Executive from November 2006 till June 2007 2. Promoted as Quality Verifier on July 2007 till December 2008. As a quality verifier I observed and listen to all sales calls to check if the agent have given all the required quality parameter to the customer. If any misleading information given then we reject the sales.

Éducation

Diploma in Electronics Engineering

2001 - 2004 (3 years)

Certifications

  • Preferred Freelancer Program SLA
    94%

Vérifications

  • Connecté à Facebook
  • Freelance Préféré
  • Paiement vérifié
  • Téléphone Vérifié
  • Identité Vérifiée
  • E-mail vérifié

Mes meilleures compétences

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