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- N/ATravaux complétés
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- N/ADans les temps
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CSA (Customer Support Associate)Nov 2017
- Handling International Customers through email medium. - Assists customers with their orders and communicate positively in a friendly manner. - Resolved customer inquiries with prompt service - Provided general information of products and services offered
Biographical Writer & Research AnalystMar 2016 - Nov 2016 (8 months)
- Creating profiles for Top Level Executives working at Fortune 500 Companies. - Covering all their Education, Professional Details, Personal Interests, Hobbies and other Non-Professional Activities such as Boards, etc., - Search the web and write the Current Focus and Key Challenges faced by the Fortune 500 Companies on which the Executive serves.
Junior Research AnalystNov 2015 - Mar 2016 (4 months)
- Study customer information and demographics in relation to formulate suggestions for internet research. - Perform research on other companies and their services prices employees features etc. and make comparisons to be used to better products and services. - Search for information regarding what customers want compared to what we offer. - Prepare documents charts and graphs to be presented to concerned parties.
BS degree in physics2012 - 2015 (3 years)
Desk Top Publishing (DTP) (2015)CSC
Pagemaker, Photoshop, CorelDraw