Valeri K.

My real strength is my attention to detail. I pride myself on my reputation for following through and meeting deadlines. When I commit to doing something, I make sure it gets done, and on time Hi I graduated with a bachelor's degree in information technology (Tbilisi, Georgia) Master in Beijing Institute of Technology, School of software (Beijing, China) Job I: Department of Information Technology at Tbilisi State University 2009-2014 years Customer Support: Acknowledging and resolving customer complaints. Processing orders, forms, applications, and requests. Providing feedback on the efficiency of the customer service process problem-solving data analysis monitoring work improvement planning organization networking time management, etc Job II: Customer Support Specialists & Beyond in “Pactera” (Information Technology Services) 2016-2018 (Beijing, China) Main responsibilities: Develop and improve an existing product, Uncover technical problems and solve it coordinate cross-functional meetings of personnel related to the project. Execute and monitor project activities. Participate in project performance review meetings and discussions Job III: Company RevupTech (Polish company) Web developer, Web communication specialist and digital projects manager Main responsibilities: Organised multi-tasking project coordinator in fields of Web, develop a detailed project plan and monitor progress, collaborate with internal teams to design, develop and implement digital projects, acting as the key contact for clients, managing a team, ensure project developing in time contributing to client proposals and quotes...