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@TurboBailey1980
Membre depuis le 20 décembre 2017
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TurboBailey1980

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Linux and Cloud specialist with 14 years experience within IT Industry. Extensive experience in creating technical artciles, whitepapers and online publications for US and European companies. Key Skills include: *Google Cloud Platform specialist. (AWS&Azure experience) *Linux Enterprise solutions (RedHat) *Windows Desktop & Windows Server [All Versions] *VMware - Extensive knowledge *Writing Technical Documentation for all audiences *Specialist in Managed Services A full summary of my technical skills is available on my Profile portfolio page(s).
$40 USD/hr
21 commentaires
6.3
  • 100%Travaux complétés
  • 100%Selon le budget
  • 100%Dans les temps
  • 29%Taux de Réembauche

Portfolio

Avis récents

Expérience

Technical Consultant - VMware & Linux

Jan 2017

Technical Consultant responsible for designing and implementing complex projects into service. Customer approaches us with requirements, the team design and implement the solution within a project office environment. I am responsible for VMWare & Linux Projects, as well as bespoke scripting for customer needs. I am primarily responsible for the design , planning, implementation, and early life support of the technical solution. I then transition the service to the support team teams.

Service Operations Lead

Oct 2015 - Jan 2017 (1 year)

Line Manager and technical escalation for the ATOS ITO. Responsible for on boarding new customers into Service Operations, assisting in defining service transition and responsible for training the Operations team to a level to accept new acquisitions into service.

Service Operations Technical Specialist

Jun 2013 - Oct 2015 (2 years)

Technical Lead of the IT Operations technical support team, delivering managed services to a broad range of customers and Technologies. Support ranged from Vmware, Windows, Linux, Citrix, Thales, Safenet etc

3rd Line Technician

Apr 2010 - Jun 2013 (3 years)

24x7 Technical support, 3rd Line engineer for ACS, based in Telford Shropshire looking after large multi-site data centers. Spent a lot of my time supporting customers, in the data center adding and removing new solutions, actioning change requests and break-fix. P1 management and escalation.

Operations Analyst

Oct 2006 - Apr 2010 (3 years)

24x7 data center operations engineer based in Altrincham, Cheshire. I learnt my trade here responsible from 1st to 3rd line data center activities. offsite work on customer sites.

Support Analyst

Jun 2004 - Oct 2006 (2 years)

Helpdesk engineer (1st and 2nd Line) for IBM. I was dedicated to support the Arcadia Group (Retail tech support)

Éducation

BA Hons

1998 - 2002 (4 years)

Qualifications

Professional Cert (2008)

Microsoft

MCITP 70-640/641/642

Professional Cert (2015)

Safenet

Safenet Protect V certified engineer

Publications

The Solving Technical Blog

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TurboGeek Technical Blog

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Certifications

  • Preferred Freelancer Program SLA
    92%
  • US English Level 1
    87%

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