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Manager - LegalAug 2013 - May 2016 (2 years)
Client management, process management and team management for the LPO division dealing with conveyancing for England and Wales.
Team LeaderFeb 2011 - Aug 2013 (2 years)
Team management - UK conveyancing o Motivating the teams, imparting continuous on-job training to accomplish greater operational effectiveness. o Significantly contribute in people development and ensure their career enhancement through regular interaction, performance reviews and SKEP (Skills Knowledge Enhancement Plans). o Active Involvement in initial Hiring.
Lead SpecialistAug 2010 - Jan 2011 (5 months)
Process management: UK conveyancing o Manage productivity o Standardize and stabilize reporting processes across business through project planning and tracking deliverables. And training the team
Team LeaderJun 2009 - Jun 2010 (1 year)
Conveyancing Case Handler, Team Leader and Process (UK Conveyancing) Trainer
Senior Legal executiveJun 2005 - Jun 2009 (4 years)
Dealt with residential conveyancing cases (England and Wales) - end to end process