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@Sujaisaac
Drapeau de India Bangalore, India
Membre depuis le 15 juillet 2019
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Sujaisaac

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Experienced customer relation officer with 18 years of work experience in an international health care industry. My profile involved to communicate and coordinate with local as well as international clients on daily basis. I am totally customer oriented and friendly , and love what I do. I have relocated recently and I wish to pursue back in my career.
$35 USD/hr
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Expérience

Client relations officer

Jan 2000 - Jan 2018 (18 years)

Customer service has been my core of my career all along. After my Master in Hospital Administration i was appointed as client relation executive, and as the company grew and merged i was promoted as the client executive officer with administration functions as well. I worked for 18 years in the company and was in charge for 5 staff in the department training and delivering excellent customer service. I took care of any customer service in the outpatients , front office, and inpatients.

Éducation

Masters in Hospital Administration

1997 - 1999 (2 years)

Qualifications

Customer training Certificate Course (2015)

Mediclinic Health Care

Certificate in handling customers in regards to Greeting, body language Telephonic etiquette, understanding customer in terms of concerns, queries, resolving problem effectively and follow up on customers.

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