Rocile C.

I have 3 years and 6months of experience in BPO handling different positions such as Customer Service Representative, Customer Associate, Sales Agent,I also help professional service businesses connect with prospects and decision-makers through effective appointment setting strategies. I manage to answer phone calls, emails, and chat. As taking a coutes of Information technology communication 'm very knowledgeable about computer applications (MS Excel, MS Word, MS Powerpoint, Google sheet, WordPress,Outlook ETC) These are the lists of my experiences that I had from previous job ⚒️??‍♂️? ✅Sales Associate US based account (MCA UK) ✅appointment settler (Big Think Capital) ✅technical support (At&T) ✅Email and chat support account ✅Inbound campaign US healthcare account(Mediccare). Skills??‍??️⏳? ⚡Checking CRM tasks-Sending out emails-Managing statistics-Conducting calls ⚡I have relevant cold calling experience ⚡Proficient in excel and google sheets ⚡Excellent phone presence ⚡Can make 300+ calls per day ⚡Engage in call and create casual conversation ⚡Listens and builds rapport -Reminds and follows-up-Pitches perfectly ⚡Can set 2+ appointments on average per day ⚡Can deal with rejections, overcome objections, and successfully set quality appointments Industries: ? ? ? ? ✔ BPO / Telecommunication ✔ Healthcare / Hospital ✔ Life Insurance / Small business ✔ E-Commerce / Dropshipping / Retail ✔ Transportation & Logistics ✔ Computer & Technology I know how to handle different kinds of attitudes of customers professionally. My skills and knowledge will be helpful to do the task correctly and on time. You can expect more from me and will do everything not only to finish the job but to exceed your expectation. I am interested in learning any new tools needed to get the job done. Wow! You’ve gone this far, thank you for reading! I would appreciate a short message about the project Let's talk and get started! Respectfuly, Rocile Mae A Codilla Your ROCKSTAR