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@RheenaRicarte
Drapeau de Philippines Pasig City, Philippines
Membre depuis May, 2016
1 Recommendations

Rheena Ricarte

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I have been in the BPO industry for more than 3 years now. I was a Customer Support Representative in one of the top call centers based here in the Philippines. I had been taking in calls and chats from different campaigns and was also part of the Lead Generation and Sales team. I responded to tickets, emails and processed orders for clients through phone. I was promoted Team Leader of my team and part of my tasks was to monitor calls and act as a QA as well. I also do a lot of admin tasks to cater client needs. I send daily and monthly reports to different clients using different CRMs and admin tools. I believe my background in Customer Support and Lead Generation is a significant experience that will make me an asset to your team. I have a "CAN DO" attitude that I believe is necessary for this kind of job.
$6 $ US / h
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Expérience

Lead Telemarketer

Dec 2013

Lead Telemarketer

Éducation

Bachelor of Science in Nursing

2005 - 2009 (4 years)

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