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Digital Marketing ConsultantAug 2017 - Nov 2018 (1 year)
Another client-side consulting project, I was responsible developing their website and providing ongoing maintenance and administration, creation of social media channels, monthly SEO, Social Media and email marketing strategy, delivery and execution.
Digital Marketing ConsultantJan 2017 - Jun 2017 (5 months)
I undertook a 6 month client-side contract to work with Dishwashers Direct, a leader commercial dishwasher provider. I was responsible for supporting their digital marketing activities in addition to the maintenance and development work of their existing e-commerce website whilst developing their second website to take it to market after 18 months of false starts with previous players.
Sales, Marketing & Digital MarketingDec 2014
From December 2014 I have been responsible for 35-40 website development & digital marketing campaigns including SEO, Social Media, Google Adwords and Content Generation. Customers include CSS, CES, Softwerx, DNS Associates, Design Homes Co, Mortgage Miles, Tiger Lights, London Doctors Clinic.
Sales, Marketing & Customer ManagementNov 2010 - Nov 2014 (4 years)
Responsible for the day to day running of a small digital marketing agency. Directly responsible for sales, marketing, finance, project and campaign management and execution. Working with a shoestring budget I have turned £9,463.50 into over £125,000 worth of revenue to date. Running website development and search engine marketing campaign projects from a none technical perspective, managing team members, client liaison and ensuring our campaigns were always in line with industry updates.
Business Development Manager - Self Storage OperatorsJun 2010 - Dec 2010 (6 months)
Responsible for the marketing and business development of [login to view URL] to increase its storage operators to give greater coverage across the UK. Successfully provided growth in this area from 37 sites to 354 sites across the UK. Identifying and negotiating with major UK storage operators such as Big Yellow, Safestore, Storage King and Pickfords to bring them onto the website and act as a lead generation tool.
Clientele ConsultantMar 2008 - May 2010 (2 years)
Provided Clientele specific training and consulting in the areas of Clientele Customer Support, Sales & Marketing and e-Marketing software for a handful of Client Technologies Ltd customers, Bank of Ireland, Dunnes Stores, Cinergi Telecom, Hotel Connect and Standard & Poors Fund Services.
Sales, Marketing & Operations ManagerFeb 2004 - Dec 2007 (3 years)
Oversaw both strategic and day-to-day operations to drive business development and achieve client satisfaction, commercial results and required key financial ratios. Responsible for managing telemarketing operations and implementing both traditional and online marketing campaigns, recruitment and performance management of accounts/admin and consultant teams. Also manage consultants’ scheduled and ensure customer projects are delivered on time, on budget and to the exact specifications required.
Business Development ManagerJan 2002 - Feb 2004 (2 years)
Provided Preference Service lead generation products to financial institutions including CO-OP Funeralcare, Bradford & Bingley, Beech Finance and the Mortgage Group.
Sales & Account ManagerAug 1999 - Dec 2001 (2 years)
Client Technologies were a value added reseller for CRM and Knowledge Management software providers. Managed sales, support and consultancy for a range of CRM systems for 100+ blue chip company clients in the UK, Ireland and the Netherlands.
Customer Liaison AdvisorAug 1998 - Aug 1999 (1 year)
Responsible for the sale of non-display adverts within both the Yellow Pages and Business Pages publications and managing a team of 6 field sales agents.
Customer Services ManagerJun 1993 - Jun 1998 (5 years)
Joined The Navy Army Air Force Institute as a member of the careline insurance customer services team before being promoted to Customer Services Manager in August 1995.