Marchelle P. Profile

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$7 USD / heure

abuyog,

philippines

$7 USD / heure

Il est actuellement 2:07 PM ici

Rejoint le juillet 4, 2017

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Marchelle P.

@MarchelleP

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(0 commentaires)

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50%

$7 USD / heure

abuyog,

philippines

$7 USD / heure

N/A

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Suivant le budget

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Podcast Manager, Customer Service Expert, VA

I am new Podcast Manager/Editor and an experienced Customer Service Representative with 5+ years of work experience in local and international-based companies. I also have an almost 10 years of experience as an Office Admin since I have been working while studying. I am a Business degree graduate and possess different skills. My objective is to help entrepreneurs achieve their business goals through my exceptional ideas and skills. Also, I want to give the service that you deserve, working towards achieving success, aiming for goals, and committing to the client's objectives. I help entrepreneurs multiply their revenue by attracting their target market.

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Customer's Excellence Award

Customer's Legends Award

Customer's Excellence Award

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Expérience

Firstsource Solutions Limited

nov. 2019 - mars 2021 (1 an, 4 mois)

Assigned to proofread and monitor my colleague's performance on a day-to-day basis. Giving training to the newbies and guiding them on how to handle their customers since they are supporting customers. Giving feedback and coaching sessions to my colleagues when they commit mistake with regard to customer's handling.

Firstsource Solutions Limited

juin 2017 - nov. 2019 (2 ans, 5 mois)

In this job, I was assigned to facilitate, guide and help the customers with their application queries. I am in-charge to give some advice to the customer and give some information to make their application a hassle-free one. Also, I am assigned to make the response updates that can be used by my colleagues and I am assigned to train the newbies in our department.

FIREFLY ELECTRIC & LIGHTING CORPORATION

août 2016 - mai 2017 (9 mois, 1 jour)

I am the only one who has the access to monitor the documents and all the items in the system. If there are inquiries and complains from the clients, I am the one who explain and answer their calls. If our head is out of town or on leave, I am the one who monitors all the delivery process. I also have tons of reports, like daily, weekly and monthly reports.