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@Jacqueangel31
Drapeau de Kenya Nairobi, Kenya
Membre depuis July, 2017
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Jacqueangel31

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Academically I have based in Marketing and mastered in Strategic Management. I have extensive work experience of a cumulative period of over 8 years, in the business disciplines of Sales, Business Development, Marketing consultancy, Customer Relationship Management, and Sales and Marketing Management. Further, I am Microsoft Office Suite certified and a native English speaker. I also write English proficiently well. I am a knowledgeable, versatile, intuitive professional with the ability to prioritize tasks, develop effective action plans, and manage time efficiently. Further, I uphold strong work ethic, integrity, and transparency in any task I undertake professionally.
$25 $ US / h
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Portfolio

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Expérience

Sales and Marketing Manager

Dec 2016 - Feb 2017 (2 months)

I was charged with developing and building the marketing and sales strategies of the company and managing a sales team of 8 people. Strategy & Achievements: -I coached the sales team to be more customer-driven and to be keener to sharpen their product knowledge. -I oversaw development and establishment of some more sales distribution outlets including branding and staffing. -I contributed to the knowledge of the sales team in areas of talent management and pertinent job skills.

Customer Relationship Manager

Aug 2013 - Jul 2016 (2 years)

I was charged with overseeing product management, market orientation of the organization’s products/services, after-sales service coordination, and Customer Relationship Management. Achievements: -I managed to streamline the customer care function of the organization. -I developed a stronger Customer Relationship Management platform to best manage the existing customer relationships and contributed to the sustenance of the organization’s new market share.

Marketing consultant

Feb 2012 - Jul 2013 (1 year)

Tasked with designing introduction letters and training programs to best market the short-term training seminars offered. Strategies & Achievement: -Identified the training needs of different clients and gave helpful insight on how to address their capacity building issues. -I ensured that the training programs I designed had meaningful and current content by researching on major business disciplines. -I contributed to the knowledge of all participants and enhanced their career development.

Business Development Manager

Jan 2011 - Aug 2011 (7 months)

I was responsible for enhancing business growth, building and managing customer portfolios for new clients, and ensuring timely delivery of consignments. Strategies & Achievement: -Ensured timely submission of quotations to existing & new clients. -Coordinated efficient communication flow between clients and the operations department. -Negotiated general terms and conditions with potential prospects. -Contributed to some growth of the air freight department, by securing substantial business.

Counter sales/ Customer care representative

Dec 2008 - Dec 2010 (2 years)

I was responsible for compiling quotations and proforma invoices for clients, advising clients on modes of payment, and offering each client a workable payment solution. Duties and Achievement: -Placed production orders for roofing sheets and accessories for clients via a SAP System. -Ensured all supporting documents for loaded finished products, were duly signed and stamped. -I sold products worth KES. 10,000,000 and managed to retain customer loyalty of 15 customers.

Éducation

Master of Business Administration degree in Strategic Management

2012 - 2014 (2 years)

Bachelor of Business Administration & Management degree in Marketing

2006 - 2008 (2 years)

Certifications

Microsoft Office Suite certificate (2005)

Nairobi Institute of Business Studies, Kenya

Computer training Certificate of Achievement in Microsoft Office Suite.

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