Joseph A.

I am a Customer service, b2b & Database Specialist with a razor-sharp eye for details and excellent knowledge of data management. I have been working as a Customer service, b2b & Database for 9 years; Handling customers complain, calls, order, record, collecting and digitizing Data such as invoice, cancelled bills, client information, financial statements and other documents. Maintaining detailed and organized storage system to ensure Data entries are complete and accurate. I am familiar with Microsoft Excel/spreadsheets and Google doc spreadsheet, and I have used them extensively in the last 9 years. Organizational efficiency, accuracy, time management and the ability to focus for long period of time are important skills I possess. Quality work and Client satisfaction is my utmost goal. Below are my expertise which include, but not limited to; -Customer Service -Efficient communication skill -Handling complain, order, email -Sales, appointment, follow-up -Data Entry. -Data Collection. -Big Data Entry. -SQL -Microsoft Excel. -Google spreadsheet. -Copy paste. -Images to Excel Data Entry. -PDF to Excel Data Entry. -Product Research. -PDF to MS Excel, Word, PPT. -Counting Checked Boxes in Google sheets etc. Thanks for taking your time to go through my profile, I am looking forward to working with you soon.