Hasnain A.

ROCKSTAR Customer Support & Virtual Assistant ready to raise the flag of your business by providing: - WOW!! Service by meeting you and your customer's expectations and exceeding the perceptions. Always have a can-do attitude. - 5+ years of experience providing customer support & virtual assistant services in a busy call center & healthcare setting. - An unmatched dedication to customer service, with the ability to multitask, prioritize, and manage time effectively. Solve complex issues and cultivate a positive image of the company. My expertise is in the following areas but not limited to: - Customer Support through E-mail, Live Chat, Social Media & Calls - Virtual Assistant - Appointment scheduling - Authorizations and Referrals - Eligibility and Benefits Verification - Assisting Patients with their billing queries - Proofreading and editing - Data Entry/Data Research - Transcription in the English language - Internet research/Lead generation Always looking for improvement to attain perfection in my work. If you value diligence, loyalty, and dedication, then you'd like to work with me! Thank you for taking the time to read my profile; if you're interested, please let me know, and we'll see how we can assist each other. Regards, Hasnain Ali