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Drapeau de Australia Taylors Hill, Australia
Membre depuis le 25 avril 2012
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$15 USD/hr
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Sep 2010

Currently working in the family business. I am responsible for the Administration duties. Managing all the day to day banking, paying suppliers, BAS, EOY activities, superannuation. Manage all the Marketing activities such as menu's, flyers, Facebook and website.


May 2008 - Dec 2002 (1 month)

Supervise, manage, motivate and develop a team of 27 staff in a multi-skilled environment. Provide advice and report to management on staffing, operations and procedural issues. Develop and implement appropriate processes and procedures regarding information management and staff issues. Ensure provision of accurate, prompt and professional advice and information to internal and external customers. Conduct research and undertake projects to develop and implement policies and procedures. Analyse and eval

Customer Service Manager

Jan 2007 - Sep 2009 (2 years)

Responsibilities: Manage a team of 6 Coordinate relevant marketing, account management and project management activities within the existing client base Monitor stock levels and address any anomalies with the Planning Department Plan production and manage stock levels of major account customers Investigating stock anomalies Manage the embroidery module Manage major accounts including Toyota, Yarra Trams, Ford, and Pacific National. Support to Sales Staff. Investigate any anomalies with stock del

Manager Customer Services & HR Manager

Jan 2003 - Sep 2006 (3 years)

As the Customer Service Manager my responsibility was to:: Coordinate the work flow of the customer service team, Monitorin, support and provide direction to the Customer Service Team in their day to day activities and performance Providing excellent customer service to all internal and external customers Providing management and administrative support to the Contract Manager Maintenance of the customer database Coordinate between warehouse and customer service, monitoring the arrival of stock and fol


Travel Consultant Diploma (1996)

Bill Healy International Travel & Tourism College

Certificate IV in Business (2000)

Inner Eastern Group Training


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