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I’m rolling out Zoho across the company and need an experienced hand to get three key pieces running smoothly: customer funnel system, mail templates, an email-marketing pipeline, and an integrated ticketing system. Mail templates I already have partial copy and basic design ideas. You’ll polish the messaging, lay it out in responsive HTML, add dynamic Zoho merge tags, and load the finished templates into the CRM so the team can send them in one click. Email marketing for new leads The focus is lead-nurture only; existing or lapsed customers aren’t in scope yet. I’m looking for a concise workflow that automatically segments new leads, triggers the right template, and tracks opens, clicks, and conversions inside Zoho Campaigns (or the built-in CRM automation if you prefer). Clear reports and an A/B test for the first send are part of the job. Ticketing system Set up Zoho Desk (or the CRM Cases module—whichever you recommend) so support emails become tickets, auto-reply with one of the new templates, and route to the correct agent. SLA timers, status categories, and an internal dashboard should be live before hand-off. Deliverables • 3–5 finalized, mobile-ready email templates loaded in Zoho • Automated lead-nurture workflow active and tested • Ticketing pipeline configured end-to-end with routing and reporting • A short hand-over guide or loom video showing how to edit templates and workflows Acceptance criteria All templates render correctly in major email clients, automation triggers without errors on at least 20 test records, and tickets created via email appear in the correct queue with SLAs applied. If you’ve set up similar stacks before and can start right away, let’s talk.
Project ID: 40420676
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Active 13 days ago
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Hi, I’ve implemented Zoho CRM + Campaigns + Desk setups like this end-to-end, including responsive email templates with merge tags, lead-nurture automations with tracking and A/B testing, and fully routed ticketing systems with SLAs and dashboards. I can streamline your funnel, ensure clean automation across all modules, and deliver a clear handover so your team can manage everything confidently. Ready to start immediately and get this live without friction.
₹1,050 INR in 2 days
0.0
0.0
15 freelancers are bidding on average ₹1,130 INR for this job

As an expert in Shopify, WordPress, and various Web Development Technologies, I am confident in my ability to establish your Zoho systems smoothly. I will polish your mail templates, create an automated lead-nurture workflow, and set up a comprehensive ticketing system. I'm ready to start RIGHT AWAY. Regards, Pooja
₹3,000 INR in 3 days
7.1
7.1

With my extensive experience in mobile and web application development, coupled with my expertise in HTML and CSS, I am confident that I can handle your Zoho CRM and Email Setup project. Over the course of my 8+ years career, I have worked on numerous database-related projects, demonstrating a strong capability to optimize and automate processes. Additionally, I am highly proficient in building responsive email templates using HTML. I not only understand the importance of beautiful design, but also its functionality across various email clients. This guarantees that all the finalized templates that I'll load into your Zoho CRM will render correctly for every recipient. Furthermore, having worked closely with various APIs like Zoho's, I am familiar with their capabilities and can masterfully set up your lead-nurture workflow, mail templates system, and integrated ticketing system exactly to your specifications. I also prioritize clear reporting and am confident in the A/B testing skills that will ensure successful automation triggers on at least 20 test records. To wrap things up seamlessly, I will provide you with a short yet comprehensive handover guide or even a loom video showing how to maintain and edit templates and workflows autonomously after the project completion. Choose me for this crucial task and I promise to deliver nothing short of excellence in a timely fashion. Let's make your Zoho roll-out a resounding success!
₹1,500 INR in 7 days
4.7
4.7

Hello, I am an experienced Zoho CRM and Zoho Desk specialist and can help you set up a complete, automated system across your customer funnel, email marketing workflows, and ticketing infrastructure, ensuring everything runs smoothly and is fully integrated. I will refine and build responsive email templates with dynamic Zoho merge tags, configure a lead-nurture automation flow with proper segmentation, tracking, and A/B testing inside Zoho Campaigns or CRM automation, and set up Zoho Desk (or CRM Cases module as recommended) with proper ticket routing, SLA rules, auto-responses, and reporting dashboards for your support team. I will also provide clean documentation and a short walkthrough so your team can easily manage and update templates, workflows, and tickets after handover. You can review my relevant work here: https://yourportfolio.com.
₹1,050 INR in 2 days
2.1
2.1

Hi, I can help you set up Zoho end-to-end so your funnel, email workflows, and ticketing system run smoothly and are easy for your team to manage. I have experience working with Zoho CRM, Zoho Campaigns, and Zoho Desk, including building automated lead flows, responsive email templates with merge tags, and structured support systems with SLAs and routing. For mail templates, I’ll refine your existing copy, convert it into clean responsive HTML, add dynamic Zoho fields, and upload everything directly into CRM so your team can use them instantly. For lead nurturing, I’ll create a simple but effective workflow that segments new leads, triggers the right emails, and tracks performance (opens, clicks, conversions). I’ll also include an initial A/B test and set up reporting so you can clearly see what’s working. For ticketing, I’ll configure Zoho Desk (or CRM Cases if more suitable) to convert incoming emails into tickets, send auto-replies using your templates, and route them properly with SLA rules, statuses, and a clear internal dashboard. Deliverables will include: • 3–5 fully responsive email templates ready inside Zoho • A working and tested lead-nurture automation • Complete ticketing setup with routing, SLAs, and reporting • A short handover guide or Loom walkthrough for your team
₹600 INR in 1 day
1.1
1.1

Hi, Rolling out Zoho across your entire company means getting three interconnected pieces working from day one—your CRM configuration, email integration, and team workflows. I've handled this exact scenario multiple times, and the difference between a smooth rollout and a frustrated team usually comes down to upfront clarity on data structure and automation rules. I'll start by mapping your Zoho CRM module setup using their standard business process configuration, integrate your email account with proper sync settings to avoid duplicate contacts, and build automation workflows so your team doesn't manually push data between systems. I typically use Zoho's native Deluge scripting for workflow logic rather than third-party connectors—keeps everything in one place and cuts down on API rate limits. In the first 24 hours, I'd review your existing contact/deal data structure and get your primary CRM users set up with access. Before I lock in the scope, what are the three specific pieces you're prioritizing—CRM data setup, email configuration, or workflow automation—and do you have any legacy data that needs migrating into Zoho? Best regards, Val
₹600 INR in 7 days
0.4
0.4

Hi there, I can help you set up a complete Zoho system covering email templates, lead nurturing, and ticketing—cleanly structured and fully automated. For mail templates, I’ll refine your copy, design responsive HTML layouts, add Zoho merge tags, and load everything into the CRM for one-click use. For lead nurturing, I’ll build a focused workflow that segments new leads, triggers the right emails, and tracks performance with clear reporting and an initial A/B test. On the support side, I’ll configure Zoho Desk (or CRM Cases if better suited) to convert emails into tickets, set up auto-replies, routing rules, SLAs, and a clear dashboard for your team. Everything will be tested end-to-end to ensure smooth automation, correct rendering across devices, and accurate ticket routing. I’ll also provide a simple walkthrough so you can manage and scale it easily. Looking forward to working with you. Best regards, Usama K
₹800 INR in 2 days
0.4
0.4

Hi, this is right in my lane. I’ve set up complete Zoho systems—CRM, Campaigns, and Desk—with clean automation, responsive email templates, and reliable ticketing workflows. I’ll refine your templates with dynamic merge tags, build a smooth lead-nurture pipeline with tracking + A/B testing, and configure a fully functional ticketing system with SLAs and routing. Everything will be tested end-to-end (emails, automations, tickets) and I’ll include a simple handover guide so your team can manage it بسهولة. I can start immediately and deliver a clean, scalable setup.
₹1,050 INR in 5 days
0.0
0.0

I will set up Zoho CRM workflows, email templates with merge tags, lead automation, and a ticketing system with proper routing, tracking, and reports.
₹1,050 INR in 5 days
0.0
0.0

You’re rolling out Zoho and need everything to actually work together from day one, not just be set up. I can handle the full build: * Clean, responsive email templates with merge tags (ready in 1 click inside Zoho) * Lead nurture workflow with proper segmentation, tracking + A/B test * Ticketing system (Zoho Desk or CRM Cases) with routing, SLAs, and dashboard I’ve built similar CRM + automation systems where emails, pipelines, and support all connect smoothly without breaking. I’ll also include a short Loom walkthrough so your team can manage it after handoff. Quick question: are you currently leaning more toward Zoho Desk or keeping everything inside the CRM?
₹1,050 INR in 2 days
0.0
0.0

Jalore, India
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Member since Sep 6, 2019
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