Fermé

Virtual Phone Asssitant - open to bidding

Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries.

Primary responsibilities

Resolve customer complaints via phone, email, mail, or Ticket.

Use telephones to reach out to customers and verify account information.

Greet customers warmly and ascertain problem or reason for calling.

Cancel or upgrade accounts.

Assist with placement of orders, refunds, or exchanges.

Advise on company information.

Answer questions about warranties or terms of sale.

Act as the company gatekeeper.

Suggest solutions when a product malfunctions.

Attempt to persuade customer to reconsider cancellation.

Inform customer of deals and promotions.

Work with customer service manager to ensure proper customer service is being delivered.

Compile reports on overall customer satisfaction.

Read from scripts.

Handle changes in policies or renewals.

Compétences : Saisie de Données, Excel, Marketing Internet, Assistant Virtuel, WordPress

Voir plus :

Concernant l'employeur :
( 0 commentaires ) Nassau, Bahamas

N° du projet : #12642505

33 freelances ont fait une offre moyenne de 6 $ /heure pour ce travail

mehedi276

Dear Hiring Manager, I have gone through your job posting and become very much interested to work with you. I am an expert in these fields. I have already completed several projects like this. For evidence you can see Plus

5 $ USD / heure
(456 Commentaires)
7.3
pytho

Hi, I am interested to work with you on this WordPress project, I reviewed the requests you listed and I would like to discuss further details with you. Since 2006 I am managing a Web Design Agency located in Romania, Plus

12 $ USD / heure
(103 Commentaires)
7.2
Excelentt

Kindly share more details about your business. Have you created canned responses / call scripts? I have done the exact same task before and handled almost every situation faced by ecommerce and subscription based b Plus

6 $ USD / heure
(44 Commentaires)
5.8
5 $ USD / heure
(83 Commentaires)
5.5
CCharles1

Hi there. My name is Charlene. I do hope that all is well with you. I am very much interested in this project and hope we can discuss further after having read my proposal. I have been a Freelancer for the past 3+ year Plus

11 $ USD / heure
(20 Commentaires)
5.0
JoomlaVogue

¬Hello Sir, First of all, we would like to tell you how we will initialize the project with you. We insist to follow these steps before you award the project to us: - We (technical team) will review the job and ask Plus

13 $ USD / heure
(13 Commentaires)
4.9
rodrirosa123

Hello, my name is Pablo Rosales and I live in Nicaragua. I am very organized, very efficient and very professional. I have a Bachelors in Management from an USA University. I am also very friendly and patient when i Plus

8 $ USD / heure
(9 Commentaires)
4.9
rainstreamweb

Hello, This is not copy/paste message. I read your requirements. I am interested for this job. I have expertise in Wordpress, Laravel, Magento, AngularJS, Ruby on Rails, Core PHP etc. technologies and can work on Plus

5 $ USD / heure
(4 Commentaires)
2.8
FutureTechno1

Hi there, I’d like to be considered for your job position. I’m a Web Developer with a strong background developing with back end & front end. I can turn your requirement in a way that represents your brand and appe Plus

5 $ USD / heure
(1 Commentaire)
2.6
fixfin

Hi We are expert in creating Portal/Blog/e-commerce solution using WordPress. We read your requirement and we are confident to deliver you the best and standard solution. We have a client centric approach to scale u Plus

8 $ USD / heure
(2 Commentaires)
2.7
GGhazanfar

Hello Sir, You Should give this task to me sir. You will be happy with my services. Thank you.

2 $ USD / heure
(1 Commentaire)
1.2
Hansdookia

A proposal has not yet been provided

5 $ USD / heure
(0 Commentaires)
0.0
monicaa99

Hi there, I understand you're looking to hire Virtual Phone Asssitant for your project. You might have heard of us before – Outbounders.com We have hundreds of skilled staff ready for hire right now in the Recrui Plus

5 $ USD / heure
(0 Commentaires)
0.0
DiYangLi

Dear Sir/Madam, I am seeking to leverage my experience as a Freelancer for your project and would very much like to be considered a strong candidate. I am a native English speaker and would be a great fit for this pro Plus

6 $ USD / heure
(0 Commentaires)
0.0
shresthakaushik

MBA in Marketing and have around 2.8 year work experience Business analysis and market research experience with Tata Consultancy services Around 1.5 year work experience in customer service, worked based on Chat sup Plus

5 $ USD / heure
(0 Commentaires)
0.0
mariamegypt

A proposal has not yet been provided

2 $ USD / heure
(0 Commentaires)
0.0
dpurisimaf

This is Fritziel P. Ocampo I am currently staying in Baras, Rizal, a graduate of Bachelor of Science in Commerce major in Management, married for 10 years now and I have a 10-year old beautiful daughter. I am a hardwo Plus

5 $ USD / heure
(0 Commentaires)
0.0
samueldevraj

Hi, I have 11+ years of experience as customer service executive in international bpos such as Aviva, Sutherland, first advantage, excellent communication skills, please do call me on my mobile +917867027792 for furth Plus

4 $ USD / heure
(0 Commentaires)
0.0
appsembly

Hello, Hope you are doing great. We are glad and confident to tell you that we can surely complete your project by our best quality working skills, we just only want to know in how much time you want it to be compl Plus

11 $ USD / heure
(0 Commentaires)
0.0
5 $ USD / heure
(0 Commentaires)
0.0