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RMA system - Questionnaries (flowchart), upload option, ticket-answer etc - alternative to Zendesk and WP

Hello

PLEASE READ DESCRIPTION AND RESPOND BASED ON WHAT YOU READ.

Propose a solution or ask relevent questions and I will communicate with you.

I currently use Zendesk and WPforms for a set for questions for the service-portal in the attached file/link.

There are 4 options to pick between and each have different paths for the customers - all however require certain information.

Its very expensive to use espically Zendesk.

I would like an alternative.

We sell remote controlled toys so this is a portal for service for same. We would like images and possible also videos of the products a long with a description and either a receipt number and/or image of it.

Options like in Zendesk where I can answer tickets generated from a set of forms (does not have to be from WPforms). The current setup in WPforms can be reused if easier.

If rebuild, then I need 4 paths (or more)... each one step in this path should include either a question to answer, something to upload or input of information.

In the end this should generate a ticket with that information.

I would like all steps in the paths to be editable.

I prefer a stand alone system which is editable and upgradeable.

Documented code so it can be changed and clean code as well.

Thats it - ask questions :)

Compétences : WordPress, Architecture Logicielle, Content Management System (CMS)

Concernant le client :
( 84 commentaires ) Noerresundby, Denmark

Nº du projet : #32396498

11 freelances font une offre moyenne de 33 $/heure pour ce travail

tangramua

Hello Anders H.,   We have 20 years of strong experience in WordPress, Software Architecture, Content Management System (CMS), as a result, we can successfully complete this project.   Please, review our profile here: Plus

$25 USD / heure
(98 Commentaires)
7.6
(42 Commentaires)
7.3
(60 Commentaires)
7.7
reservestep

"I can understand ZenDesk is very costly to use, but i will customize WP Forms in the manner they will treat same as current system for each steps and you will have a stand alone solution for your ticket generating pro Plus

$25 USD / heure
(133 Commentaires)
6.9
supoleksandr85

Hi, I see you need someone to build your forms. I am a wordpress developer and I specialize in CSS, HTML, JS and PHP. I've worked on the similar project before: [login to view URL] At that time, I used Gravi Plus

$35 USD / heure
(29 Commentaires)
5.8
SafinaNoreen

Hey! I’ve carefully checked your requirements and really interested in this project RMA system - Questionnaries (flowchart), upload option, ticket-answer etc - alternative to Zendesk and WP. I’m offering the best qua Plus

$25 USD / heure
(20 Commentaires)
4.6
andrew2020first

Hi, Anders You are right that it is very expensive to use especially Zendesk. I suppose that you should build your perfect RMA system like zendesk. In other words, only Anders's site As you know ,using zendesk is ver Plus

$40 USD / heure
(2 Commentaires)
4.0
mastermindaahil

Hello, Hope you are doing well. I have read your project description, so I would like to work with you for the long term. I am an expert in Web-Based Application development, Mobile application development, E-Commerce Plus

$38 USD / heure
(1 Évaluation)
2.8
balirkprogrammva

Hello,my skill is php and jquery ajax and html and css I am php developer.I can deliver you the best result. I've read your job description several times and I eventually decided to bid. I've been a CodeIgniter expert Plus

$28 USD / heure
(2 Commentaires)
1.6
nikitayuzhalin2

Hello Get your websites created unlike others. My 5 years of consistent experience and a passion to observe the project deadline make me an outstanding choice for your project. I am experienced in theme designs, plug-i Plus

$30 USD / heure
(0 Commentaires)
0.0
AnhTVc

Hello respected client.I am happy to send a proposal on this project. I know what is first and what is [login to view URL] most important is the credit of the client and the success of the project. As a Full Stack Developer, I ha Plus

$50 USD / heure
(0 Commentaires)
0.0