CCNP Troubleshooting Needed

I have three clients with different Cisco voice issues. Access will be provided by VPN. Need issues to be resolved within 24 hours.

Superior Performance

Equipment: Cisco2911 ISR with CME, Unity Express (50 mailboxes), Cisco 8841 IP Phones (qty 40), Broussard site has a Cisco 2901 ISR, paging horns & loud ringer in Lafayette

Location: Main office Lafayette, remote site Broussard

Outstanding issues:

1. Intrusion Prevention isn’t installed in Lafayette – it breaks the VPN and the SSH connection to the router from off network.

[url removed, login to view] ID:clajaunie1 

SUPPORT CASE:635578445 

SUPPORT CASE TITLE:CISCO2911/K9 //after configuring ips cant ssh 



2. Caller ID fades too quickly


Equipment: Cisco 2901 ISR with CME & Unity Express, 12 phones

Location: Lacassine, LA

Outstanding issues:

1. Auto attendant was moved from old phone system, and right now options 2 & 3 don’t work. #2 should go to Salena, and #3 should go to Becky

2. They had a Meet Me conference line option on the old system, needs to be setup on new system.

Home Oil Company

Equipment: CISCO2901/K9, 8841 phones (qty 7) with CME and Unity Express connected to paging system

Location: Baton Rouge, LA

Outstanding Issues:

1. Background images need to be loaded to the phones.

2. Voicemail Light doesn’t come on handset when there’s a new VM.

3. Transfer to voicemail function – connects, but there’s no audio

4. Voicemail Caller ID doesn’t function – there’s no way to tell who the message is from without matching the time to a missed call.

Compétences : Centre d'appel, Cisco, VoIP

Voir plus : work from home phones, work from home office setup, work from home no phone needed, voip unity, transfer express, remote support work from home, phone support 24 7, lafayette la, cisco connected, audio express, opencart options display price option instead, online worker needed free directories link building work, website work needed, production work needed website, freelance work needed, data entry work needed, number hours designers needed work, can post free design work needed, russian translator needed work site, web banner work needed

Concernant l'employeur :
( 2 commentaires ) Miami, United States

N° du projet : #8459191

Décerné à :


Hello i have 15 years experience with cisco equipment including CME&UE i will do my best to fix your problem as fast as possible. if you have any additional questions my skype contact [url removed, login to view]

248 $ USD en 1 jour
(0 Commentaires)

2 freelance font une offre moyenne de $235 pour ce travail


hi .. can you spacify list of the current issues. thanks

222 $ USD en 1 jour
(6 Commentaires)