Virtual assistant: English expert

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Fermé

I ONLY REPLY TO CANDIDATES WHO ANSWER THE BENEATH QUESTIONS IN A VOICE MEMO!

1. What are some of your previous projects?

2. How many hours are you able to work for us?

3. What are your working hours?

4. Are you looking for a long-term or a short-term partnership?

5. What is your English level?

6. How responsive are you (in terms of communication)?

7. How good are your writing and design skills? (You may provide links to social media posts or other examples of your work)

8. Are you open to video calls?

9. Which of the beneath tasks can you handle?

**Position Overview:**

We are seeking an extraordinary Virtual Assistant who is an English expert to join our team. In this multifaceted role, you will serve as a key point of contact for customer interactions while also playing a crucial role in digital marketing initiatives. Your responsibilities will include social media and email campaign management, customer support, the creation and maintenance of a self-service help center, lead generation, and the execution and tracking of ad campaigns. The ideal candidate is a proactive problem solver who is dedicated to delivering outstanding customer experiences and driving digital marketing success, all while excelling in written and spoken English.

**Key Responsibilities:**

- **Social Media & Email Campaign Management (Sendinblue):**

- Plan and execute captivating social media content across relevant platforms.

- Create and schedule email campaigns to nurture leads and engage with existing customers.

- Monitor and analyze campaign performance, implementing data-driven improvements.

- **Customer Support (Zoho):**

- Provide timely and professional customer support via various channels (email, chat, phone) to resolve inquiries and issues.

- Maintain a deep understanding of our products/services to assist customers effectively.

- Document and escalate complex issues to the appropriate teams.

- **Creating and Maintaining a Self-Service Help Center (Zoho):**

- Develop and update articles, FAQs, and tutorials to establish a comprehensive self-service resource.

- Ensure content accuracy and accessibility to empower customers to find answers independently.

- **Lead Generation (Apollo, LinkedIn Sales Navigator, etc.):**

- Utilize lead generation tools and platforms to identify and engage with potential customers.

- Qualify leads and nurture them through the sales funnel.

- Collaborate closely with the sales team to ensure a seamless handoff of qualified leads.

- **Running and Tracking Ad Campaigns:**

- Collaborate with the marketing team to create and launch digital ad campaigns.

- Monitor ad performance, make necessary strategy adjustments, and report on key metrics.

**Qualifications:**

- Proven experience in customer service and digital marketing roles.

- Familiarity with Sendinblue, Zoho, Apollo, LinkedIn Sales Navigator, and other relevant tools.

- Exceptional written and verbal communication skills in English.

- Outstanding problem-solving abilities and meticulous attention to detail.

- Data-driven mindset with the ability to analyze and interpret metrics.

- Self-motivated and capable of working independently as well as collaboratively within a team.

This role presents a unique opportunity to significantly impact our customer interactions, enhance our digital marketing efforts, and contribute to our overall business growth. If you are a passionate and adaptable professional with a customer-centric mindset, excellent English skills, and a commitment to excellence, we strongly encourage you to apply and become a valued member of our innovative team.

Assistant Virtuel Social Media Management Service Clientèle Digital Marketing Rédaction de contenu

Nº du projet : #37276318

À propos du projet

33 propositions Projet à distance Actif il y a 3 mois

33 freelances font une offre moyenne de 4 $/heure pour ce travail

Rumairashraf

Hi there! I am available for your task and do your task with full responsibility and deliver on time. Could we discuss more details over chat? Thank You :)

$3 USD / heure
(4 Commentaires)
5.4
abdussamad

Hello, I am excited to introduce myself as a prospective Virtual Assistant ready to support and elevate your business operations. With unwavering confidence in my capabilities, I aspire to provide outstanding assistan Plus

$3 USD / heure
(9 Commentaires)
5.2
abbasifida857

Hi, I read your job description and understood. I can fulfill all your given requirements and ready to start for long term. I don't attach voice memo, because I have no option to send you. If you message me on chat, I Plus

$2 USD / heure
(11 Commentaires)
5.0
harold080792

Hi, Hire me! I worked in the customer service industry for over five years and 2 years as a personal assistant to an Australian Entrepreneur helping her in Research, Accounting, and Lead Generation. To answer our q Plus

$7 USD / heure
(15 Commentaires)
4.8
mohsinalizafar

Hello there! My name is Mohsin Ali and I am a highly skilled web developer and virtual assistant with an extensive background of over eight years of experience. I specialize in creating personalized websites and web ap Plus

$3 USD / heure
(7 Commentaires)
3.1
joseph3448

Hi there! My name is Joseph Ndungu and I am a qualified virtual assistant with over 5 years of experience in the field. I have worked on projects related to content writing, customer support, digital marketing and soci Plus

$3 USD / heure
(3 Commentaires)
2.7
sharifulhap

I am expert in lead generation and other admin support jobs. I can provide you with the following data(as per requirements). Just send us a message. First i will make a sample for your confirmation then if it is okay. Plus

$3 USD / heure
(2 Commentaires)
1.9
hamzatrathore

Hello, I hope you're doing great. I believe I can be your Perfect Find due to my relevant Expertise andin Social Media Management, Customer Support and Email marketing and can work for you on long term basis. Answer Plus

$3.5 USD / heure
(1 Évaluation)
1.7
ibrahimelhalawa6

Yo, Wout K.! I'm Ibrahim, a senior graphic designer with over 5 years of experience and ready to start working on your project. I have several years of experience in Content Writing, Social Media Management, Customer Plus

$25 USD / heure
(1 Évaluation)
1.0
WomenEmpireTech

"Please Do Not ignore without an interview." Good Day ! "FREE AUDIT WHILE INTERVIEW + KEYWORDS RESEARCH + COMPETITOR ANALYSIS + Guest Posting + GMB + GOOGLE APPROVED WHITE HAT SEO TACTICS + HIGH PR AND DRIVE TRAFFIC Plus

$2 USD / heure
(0 Commentaires)
0.0
drrehmatullah971

Hello, my name is Rahmat and I am an experienced virtual assistant with emphasis on keyword investigation, item search and Amazon-centered studies. I have worked on many projects before and have a proven track record o Plus

$3 USD / heure
(0 Commentaires)
0.0
matejbucanovic

1. What are some of your previous projects? I'm currently working as a Technology Operations and Support Manager, experienced in email administration and windows server administration. Excellent customer support and te Plus

$4 USD / heure
(1 Évaluation)
0.0
bartingomes75

Hi, I am ready to start your project I hope that, I can give you good result. so please contact with me. Thank you! Bartin Gomes

$3 USD / heure
(0 Commentaires)
0.0
thesinghkshitij

Responding to ur project titled content. writing , I'm pumped to deliver my writing skills to bring ur vision to life. Here are the key strengths that make us the go-to choice for ur project: Seasoned Expertise: •5 Plus

$4 USD / heure
(0 Commentaires)
0.0
malithdhananjaya

Hi there! I am available for your task and do your task with full responsibility and deliver on time. Could we discuss more details over chat? Thank You Replies within a day

$3 USD / heure
(0 Commentaires)
0.0
nbsad01

Hello, My name Noor from Malaysia. I hope this message finds you well. I am writing to express my interest in the Virtual Assistant position you have posted above. With a strong background in admin support, data entry Plus

$5 USD / heure
(1 Évaluation)
0.0
wixdek

Hello, my name is Muhammad Umar and I'm an experienced professional with a proven track record in customer service and digital marketing roles. I understand exactly what you're seeking for in a Virtual Assistant - a pr Plus

$3 USD / heure
(0 Commentaires)
0.0