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Help Build our Zendesk Help Desk and Knowledge Base

We have just joined Zendesk and need to set this up, and continually build on what we have. Currently, we have our clients and staff, so we would need our policies for our office only visible to staff, and our other information for the public.

We are looking for a person with excellent Zendesk knowledge, proven, and can work with us for a period of time to keep this running and updated - there is a possibility that you will also be there to respond and/ or chat.

The successfull candiate will show us previous work.

For this role, we have some manuals for tenants (help guides) that we would like to be broken up and added in the initial phase.

Compétences : Service Clientèle, Gestion d'e-mails, Modèles, Assistant Virtuel, Zendesk

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Concernant l'employeur :
( 4 commentaires ) ALTONA, Australia

N° du projet : #12729692

6 freelances ont fait une offre moyenne de 6 $ /heure pour ce travail

Excelentt

do you need the support too ? Moreover, I have 6 years of experience in customer support and admin support tasks. I have done live chat support (olark, intercom, comm100, zopim), admin support, email handling, ph Plus

5 $ USD / heure
(26 Commentaires)
5.7
5 $ USD / heure
(15 Commentaires)
4.3
sejalpayal

Hi, I have looked at the project details. I can do this work and can start the project immediately. I have good knowledge on Zendesk so I am sure I will be able to provide required support with 100% quality. I have Plus

6 $ USD / heure
(5 Commentaires)
3.4
editchamp

hi sir I have 5 years extreme experience on Internets research ,data entry , excel , Virtual assistance , Zendesk etc .. for more detail visit my profile , I am sure after that you will hire me. Why i am best? Plus

6 $ USD / heure
(11 Commentaires)
3.5
6 $ USD / heure
(0 Commentaires)
0.0
ideatiwari

I've already worked in Zendesk and had built in the complete KB. I'm much confident that I can complete your work perfectly.

8 $ USD / heure
(0 Commentaires)
0.0
AURusho

Hi I have got extensive virtual operation managing experience under my belt so far in different industries/feilds. Hoping to hear from you asap in order to take it further.

6 $ USD / heure
(0 Commentaires)
0.0