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**Project Title:** Test Our App/Website User Experience & Identify Confusion Points We are looking for a detail-oriented UX tester to test our platform from a real user’s perspective. Your task is to go through the complete user journey and identify: * Confusing screens, labels, buttons, or instructions * Steps that feel difficult, slow, or unnecessary * Places where users may get stuck or not know what to do next * Mobile usability issues * Checkout/order-flow issues, if applicable * Suggestions to make the experience simpler and clearer Please test as a first-time user, not as a developer. We need honest, practical feedback—not only technical bug reporting. **Deliverables:** * A screen-by-screen list of usability issues * Screenshots or screen recordings showing each issue * Clear explanation of what confused you and what you expected instead * Suggested improvement for each important issue * Overall rating for ease of use and trust Experience testing e-commerce, ordering, local business, or mobile apps is preferred.
Project ID: 40663454
28 proposals
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Active 6 days ago
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Hello, I’d be happy to test your app/website from a genuine first-time user’s perspective and identify the points where users may feel confused, stuck, or unsure about what to do next. I am an Android app developer and have independently designed, developed, tested, and continuously improved my own educational application. This experience has helped me understand both the developer’s side and the importance of a simple, clear user experience. For your project, I will carefully go through the complete available user journey and focus on confusing screens, unclear labels or buttons, navigation issues, unnecessary steps, mobile usability, and relevant checkout/order-flow issues. You will receive clear, practical feedback with screenshots or screen recordings for important issues, along with an explanation of what caused the confusion, what a first-time user would expect, and suggestions for improvement. Although I am new to Freelancer, I take every project seriously and understand that clear, honest, and actionable feedback is what you need—not just a generic list of bugs. I would value the opportunity to demonstrate my attention to detail and deliver a well-structured UX testing report. I can complete the work carefully within 3 days and communicate clearly throughout the project. Best regards, Ishant
₹2,000 INR in 3 days
0.0
0.0
28 freelancers are bidding on average ₹6,513 INR for this job

Hello, I’m a Senior Website & Mobile App Developer with 6+ years of experience in HTML, CSS, JavaScript, React.js, mobile applications, and UX testing. I can help you thoroughly evaluate your website/app from both a technical and user perspective. My experience with e-commerce, ordering platforms, local businesses, and mobile apps enables me to quickly identify usability issues, confusing navigation, functional problems, and areas that may impact user engagement. My approach focuses on more than just finding problems. I provide clear, practical, and actionable recommendations to improve user journeys, usability, responsiveness, and overall experience. I can assist with: * UX and usability testing * Bug and functionality identification * Responsive and cross-device testing * User journey and navigation analysis * Detailed improvement recommendations * Technical insights from a developer’s perspective * Post-testing support and implementation guidance What sets me apart is my combination of strong development expertise and a user-centric mindset. I focus on understanding the root cause of issues and delivering solutions that are practical and result-oriented. I’m detail-oriented, reliable, and committed to delivering high-quality results. I’d be happy to discuss your project requirements and start testing your product to help create a smoother, more intuitive user experience. Looking forward to working with you! Best regards
₹18,000 INR in 4 days
5.6
5.6

Hi, I’m a QA Engineer with 3+ years of experience testing web and mobile applications, with strong hands-on experience in functional, UI, regression, and exploratory testing. I can approach your platform as a first-time user and focus specifically on confusion points, navigation, unclear labels, unnecessary steps, mobile usability, checkout/order flows, and overall ease of use. I’ll document each issue with screenshots or recordings, explain what I expected as a user, and provide a practical improvement suggestion. I’ll also provide an overall usability and trust assessment, prioritising the issues that could have the biggest impact on user conversion and experience. I’m detail-oriented, methodical, and available to start promptly. Best regards, Zain Ul Hassan
₹7,000 INR in 7 days
4.8
4.8

I’d test the platform exactly as a first-time user, focusing on where the journey becomes unclear, where trust drops, and where a user may hesitate, abandon, or take the wrong action. My review would cover the complete flow screen by screen across desktop and mobile, including onboarding, navigation, forms, search, product/service discovery, checkout or ordering, confirmation states, and account areas where applicable. My two priorities would be user experience and conversion flow: identifying unnecessary friction and making each next action obvious, which can directly reduce abandonment and support queries. For every important issue, I’d document: • Screen/page and exact step • What feels confusing or difficult • Screenshot or recording • What a first-time user would expect instead • Recommended improvement • Severity/priority I’d also provide an overall usability and trust rating, plus a short prioritized summary separating quick wins from larger UX improvements. A relevant project is Moholla, a local commerce platform with customer, shop-owner, and driver apps used across multiple Indian cities. Working across those flows required careful attention to ordering journeys, role-specific usability, and mobile interactions.
₹12,500 INR in 7 days
4.4
4.4

Hi, I have gone through your project details, and it matches my expertise. I have been working on all of these tasks for years, including Web and Mobile apps tests. I'm ready to start now. In my previous roles, I have successfully taken similar products and conducted end-to-end testing to identify any issues. I have experience supporting multiple platforms and owning Mac, Windows, Android, and iOS devices, as well as the necessary tools to effectively test the web. I am also skilled in documenting test plans and reporting any issues found to the development team in a clear and concise manner. I understand the importance of effective communication in the development process and am committed to ensuring that all issues are accurately and promptly reported. I always believe in learning, hardworking, and improving that will not let you disappointed. I’m hoping to have long-term relations. Here is some feedback from my clients: ⭐⭐⭐⭐⭐ "Outstanding service! Good communication and excellent work." ⭐⭐⭐⭐⭐ “Well done job, did the job as expected.” ⭐⭐⭐⭐⭐ “Very good service and highly recommended, thank you so much.” I'm available now to get started. I’m looking forward to hearing back from you soon. Thank You, Farhan
₹11,000 INR in 3 days
4.3
4.3

Greetings, I am interested to design/ develop this website for you. This is Archna Sharma. Professional Graphics And UI/UX Designer. Working For Both Graphics and UI UX Designer for 5 years and completed many projects successfully with client satisfaction. My Skills Set Are - * WEB UI/UX Design * APP UI UX Design for iOS and Android * User Interface Design * Social Media Post Template Design * Logo and Brand Design Tools I Used : * Adobe Photoshop * Adobe Illustrator * Adobe XD * Figma Let's create an inspiring design for your product! My proposed timelines and budget are just place holder,So open for negotiation as per full requirements at hand. Regards Archna Sharma
₹7,000 INR in 7 days
3.8
3.8

I can test your app/website as a genuine first-time user and identify confusion points across the complete journey. I’ll focus on navigation, labels, instructions, mobile usability, checkout, and any unnecessary or frustrating steps. Each finding will include clear reproduction steps, screenshots/recordings, user impact, and a practical improvement suggestion. I’ll also evaluate the overall experience from both usability and trust perspectives. I can prioritize findings by likely impact on conversion and successful task completion, while highlighting high-frustration issues separately. You’ll receive a clean, actionable UX report that your team can use directly for improvements.
₹3,000 INR in 3 days
4.0
4.0

I'll test your platform as a genuine first-time user and give you honest, practical UX feedback not just bug reports. I'll walk the complete journey, noting confusing screens, labels, and buttons, steps that feel slow or unnecessary, points where a new user might get stuck or not know what's next, mobile usability issues, and any checkout/order-flow friction. You'll get a screen-by-screen list of usability issues, each with a screenshot or recording, a clear explanation of what confused me and what I expected instead, and a concrete suggested improvement, plus an overall rating for ease of use and trust. I've tested e-commerce and mobile app flows before, so I know how to spot where real users hesitate. Share the link and I'll get started.
₹3,600 INR in 2 days
3.5
3.5

Hi, I’d be happy to test your platform as a genuine first-time user and focus on where the journey feels confusing, slow, or unintuitive—not just technical bugs. I’ll review the experience screen-by-screen across desktop and mobile, including navigation, forms, checkout/order flow, and trust points. You’ll receive clear findings with screenshots/recordings, what I expected vs. what happened, severity, and practical UX improvements for each issue. I’ll also provide an overall usability/trust assessment so your team knows what to fix first. Looking forward for your positive response in the chatbox. Best Regards, Hunain A
₹5,000 INR in 5 days
2.9
2.9

Drawing from my extensive background in PHP development and API integration, I possess a unique skill set that aligns perfectly with your project's requirements. With a deep understanding of HTML and CSS, and significant mobile app development experience under my belt, I have honed the ability to craft seamless and user-friendly experiences across devices, precisely what you seek. My success in front-end development is further intensified by my expertise in responsive design, ensuring optimal performance on various screen sizes. Throughout my career, I've always believed in effective communication and collaboration; that is essential for understanding clients' unique requirements and objectives. By effectively utilizing this skill, I can assure you that the usability issues you seek to identify will be accurately pinpointed and efficiently resolved. Finally, my meticulous approach to delivering projects has made me a trusted partner for multiple clients over the years. Employing industry best practices, clean coding, efficient troubleshooting, and robust version control tools such as Git, allow me to walk through your application with a hawk's eye. My aim is to deliver comprehensively compiled reports with screenshots or screen recordings that are not only constructive but also backed thoroughly with explanations and suggested improvements. I'm eager to put my skills to work for you and help enhance your platform's UX!
₹1,500 INR in 7 days
2.5
2.5

Hello, I’d be happy to test your platform from a true first-time-user perspective and provide structured UX feedback rather than only technical bug reports. I have experience with mobile application development, QA testing, and user-flow evaluation, so I understand how to identify confusing navigation, unclear labels, unnecessary steps, mobile usability problems, and points where users may hesitate or lose trust. I can deliver a screen-by-screen report with screenshots or recordings, a clear explanation of each issue, what I expected as a user, and practical recommendations for improvement. I can also provide an overall usability and trust rating at the end. My approach is detail-oriented and evidence-based, and I’m comfortable testing the full journey independently and documenting findings in a format that is easy for your product or development team to act on.
₹12,500 INR in 7 days
1.9
1.9

Dear Hiring Manager, I am excited to submit my proposal for the UX Tester position to evaluate your App/Website user experience and identify any confusion points. With a keen eye for detail and a user-centric approach, I am confident in my ability to provide valuable insights to enhance the overall user journey. Having worked on similar projects in the past, I understand the importance of identifying confusing elements, improving usability, and enhancing the overall user experience. My experience in testing e-commerce platforms, ordering systems, and mobile applications will enable me to effectively evaluate your platform from a real user's perspective. I will provide you with a comprehensive report detailing all usability issues, along with screenshots or screen recordings to illustrate each point. Additionally, I will offer clear explanations of the identified issues, suggested improvements, and an overall rating for ease of use and trust. I am committed to delivering high-quality results and am dedicated to helping you create a more user-friendly platform. I look forward to the opportunity to work with you on this project. Please find my portfolio at https://www.freelancer.com/u/rajeshrolen Sincerely, Rajesh Rolen
₹1,500 INR in 7 days
1.5
1.5

I will look for is where the interface gives users no clear next step or makes them think too much. I will test the complete flow manually, capture screenshots or recordings, and document each issue with the exact problem, expected behaviour and simple improvement suggestion.I have 4 years experience in website design, UI/UX and web development. Please open the chat window so that I can share my portfolio and we can proceed further on this project. In addition to your project needs, I'll provide you with clean source code, free bug patches, and maintenance. I am awaiting your positive response. Regards Ritesh N
₹1,500 INR in 7 days
0.8
0.8

Hi, I can test your app/website as a first-time user and provide clear, practical UX feedback. I’ll go through the complete user journey, identify confusing steps, mobile usability issues, and checkout/order-flow problems, with screenshots and suggestions for improvement. I have experience testing e-commerce and ordering platforms, so I can focus on both usability and the real user experience. I’m ready to start.
₹5,000 INR in 7 days
0.4
0.4

Hi, I can test your platform exactly as a first-time user and provide practical UX feedback focused on where users may feel confused, hesitate, or abandon the journey. My approach: • Go through the complete user journey without relying on developer assumptions • Review every screen, label, button, form and navigation step for clarity • Identify friction points, unnecessary steps and areas where users may get stuck • Test mobile responsiveness and touch interactions across key flows • Review checkout/order flow for usability, trust and potential drop-off points • Capture screenshots/screen recordings for each important issue • Explain what I expected as a user versus what actually happened • Provide a clear improvement suggestion and priority for each issue Technology / testing stack: • Chrome DevTools for responsive testing • Android/iOS devices or emulators for mobile UX checks • Screen recording and annotated screenshots • Lighthouse for basic performance/accessibility checks • Structured UX testing report for findings and recommendations I’ll focus on actionable feedback rather than simply listing bugs, helping you understand what a real customer might experience and how the journey can become simpler. I’d be happy to discuss your vision and suggest ideas to make Fabulous Garments stand out online. Best Regards, Aman
₹5,000 INR in 7 days
0.0
0.0

Hello, I’d be happy to test your app/website as a real first-time user and provide practical, actionable UX feedback—not just a list of technical bugs. I’ll go through the complete user journey carefully, focusing on where users may feel confused, hesitate, get stuck, or abandon the process. ### What I’ll Test * Screen-by-screen usability and navigation * Confusing labels, buttons, forms, and instructions * User flow and unnecessary steps * Mobile responsiveness and touch usability * Checkout/order flow, where applicable * Error messages and recovery paths * Trust, clarity, and overall user confidence * First-time-user experience ### Deliverables * Detailed screen-by-screen UX issue report * Screenshots and/or screen recordings for each important issue * Clear explanation of what confused me, what I expected, and why * Practical improvement suggestions for every key issue * Overall ease-of-use and trust rating * Prioritized findings based on user impact I’ll approach the platform from a genuine customer perspective, paying attention to small friction points that developers or experienced users may overlook. My goal is to help you make the experience simpler, clearer, faster, and more trustworthy, especially across mobile and critical conversion flows. I’m ready to start testing and can provide structured, easy-to-understand feedback. Best regards, Rajan
₹7,000 INR in 7 days
0.0
0.0

Hi, I can test your app/website as a real first-time user and provide practical UX feedback focused on where users may hesitate, get confused, or abandon the journey. I’ll cover: Complete user journey from first visit to checkout/order Confusing labels, buttons, forms and instructions Navigation and mobile usability Friction points and unnecessary steps Checkout/order-flow issues Screenshots/screen recordings for each issue Clear explanation of expected vs. actual experience Practical recommendations for improving usability, trust and conversion I have experience with QA and usability testing for web and mobile applications, and I’ll approach this from a user's perspective rather than simply reporting technical bugs. I can provide a structured, prioritized report with actionable recommendations and start immediately.
₹5,000 INR in 7 days
0.0
0.0

Hello, I’m interested in testing your app/website as a first-time user. I’ll carefully review the complete journey and identify confusing screens, unclear buttons/labels, unnecessary steps, navigation issues, mobile usability problems, and checkout/order-flow issues. I can provide screen recordings, screenshots, clear explanations of issues, expected user behavior, and practical improvement suggestions. Before starting, I’d like to confirm: • How many pages/modules need testing? • How much time is allocated to complete the testing? • Which user journeys should I prioritize? I can provide detailed findings with recordings/screenshots, but I’m unable to provide formal testing documentation. Please confirm if this is acceptable. Thank you!
₹4,000 INR in 15 days
0.0
0.0

We recently helped a client achieve a streamlined user experience that significantly reduced confusion on their platform — and judging by your post, it sounds like we could do the same for you. We've worked on UX testing for mobile apps and websites and would love to bring that experience to your project. From your post, it sounds like you're looking for something user-friendly, specifically around identifying confusing screens and optimizing the overall user journey. We specialize in usability testing and providing actionable feedback to enhance user experiences. I would love to help you with your project! The worst that can happen is you walk away with free consultation. Regards, Shannonkb21.
₹6,250 INR in 14 days
0.0
0.0

I’d love to test your app/website from a genuine first-time user’s perspective and provide clear, actionable UX feedback. I’ll carefully go through the complete user journey, identifying confusing screens, unclear labels, navigation issues, unnecessary steps, mobile usability problems, and checkout/order-flow friction. For every important issue, I’ll provide screenshots or recordings, explain what confused me, what I expected instead, and suggest a practical improvement. I’ll also rate the overall ease of use and trust, while prioritizing issues based on their impact. My focus will be honest, user-focused feedback—not just technical bug reporting. I’m ready to begin immediately.
₹7,000 INR in 7 days
0.0
0.0

Hi! I can help test your app/website from a genuine first-time user perspective and provide practical UX feedback rather than just technical bug reports. I’ll go through the complete user journey step by step and document confusing screens, unclear labels/buttons, unnecessary steps, navigation issues, mobile usability problems, and any checkout/order-flow friction. For each important issue, I’ll provide screenshots or screen recordings, explain what I expected as a user, and suggest a clear improvement. You’ll receive: • Screen-by-screen usability findings • Screenshots/screen recordings for key issues • Priority/severity for each issue • Practical improvement suggestions • Overall ease-of-use and trust rating • Final summary of the biggest friction points I’ll approach the testing as a real first-time customer so the feedback reflects how an actual user would experience the platform. I’m available to start immediately and can provide a clear, organized report once the full journey has been tested.
₹1,500 INR in 7 days
0.0
0.0

Pune, India
Member since Dec 9, 2017
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