
Closed
Posted
I have a website that needs a fresh, expert eye on how customers move through it. My main focus is the overall user experience, and having users be taken outside of the insta app.
Project ID: 40641353
172 proposals
Remote project
Active 2 days ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
172 freelancers are bidding on average $20 USD/hour for this job

Hi there, We understand you're looking to enhance the user experience on your website, particularly focusing on seamless navigation and minimizing exits to external apps. With expertise in PHP, JavaScript, and web development, along with a strong background in UX/UI and usability testing, Webbook Studio can offer a comprehensive audit. We've successfully improved user flows for clients like the luxury leather retailer ALMA 1938 and the Scandinavian fashion brand, showcasing our ability to merge aesthetic design with functional usability. What specific pain points or areas of the user journey are you most concerned about improving? Feel free to message us to discuss the details! — Webbook Studio
$20 USD in 40 days
9.3
9.3

Hi, As a highly experienced web and mobile development company, IT Flex Solutions India is well-prepared to dive into your website's user experience and address your concerns. With our strong command in UX/UI design, we have created seamless experiences for numerous clients across the globe. We'll analyze your users' path, identify bottlenecks, and suggest smart ways to keep them engaged within your application. Our knowledge of HTML, JavaScript, PHP, and more will ensure a deep understanding of your site's architecture and your specific needs. But it's not just about spotting UX flaws- it's also about offering innovative solutions. Our proficiency in creating user-friendly designs combined with your unique project requirements promise a strong foundation to transform the way customers interact with your platform. Furthermore, client support is crucial to us. You can expect regular updates about our progress and prompt actions when queries arise. Thanks, SBM
$20 USD in 40 days
9.2
9.2

Hi — Elias here from Miami. I understand you're seeking an expert to evaluate how customers navigate your website. The goal is to enhance user experience and ensure smooth interactions. The real challenge here usually revolves around identifying friction points in the user journey. A common issue in websites is unoptimized workflows that lead to drop-offs. The tricky part often involves understanding how user roles influence navigation and ensuring that the design accommodates diverse needs. My approach would involve a comprehensive audit of the current UX. I would analyze user pathways, assess usability, and pinpoint areas for improvement while keeping future scalability in mind. It's important to create a system that not only addresses current needs but also adapts to evolving user expectations. I’ve worked on similar projects, focusing on usability testing and interface optimization, which have led to significant enhancements in user engagement. A few questions to better understand the scope: Q1 – What specific user roles do you have in mind for this audit? Q2 – Are there any existing pain points you’ve identified that should be prioritized? Q3 – How do you envision measuring success post-implementation of changes? Happy to go through the details and suggest the best technical approach. Looking forward to hearing from you.
$50 USD in 7 days
8.7
8.7

Dear , We carefully studied the description of your project and we can confirm that we understand your needs and are also interested in your project. Our team has the necessary resources to start your project as soon as possible and complete it in a very short time. We are 25 years in this business and our technical specialists have strong experience in PHP, JavaScript, Website Design, User Interface / IA, Usability Testing, HTML, UX / User Experience, Web Development, User Experience Research, Web Design and other technologies relevant to your project. Please, review our profile https://www.freelancer.com/u/tangramua where you can find detailed information about our company, our portfolio, and the client's recent reviews. Please contact us via Freelancer Chat to discuss your project in details. Best regards, Sales department Tangram Canada Inc.
$25 USD in 5 days
9.0
9.0

With a proven track record across various E-commerce platforms and my vast experience in Web Design & Development, I can offer you an all-encompassing solution to your UX Navigation Audit needs. Naumeer Anwer means ready to tackle any challenges thrown my way and optimize the user experience on your website. My expertise in HTML, JavaScript, and PHP ensures that I am well-suited to undertaking a comprehensive evaluation of your website's navigation features and identifying areas for improvement. This, coupled with my knowledge of User Interface / IA, comes in handy when streamlining user journeys and highlighting potential pain points. You deserve nothing less than a website that keeps your customers engaged and delighted throughout their visits. Moreover, as an SEO-savvy digital marketer, I understand the importance of keeping users within your platform instead of diverting them to other apps. With this in mind, I am confident in my ability to enhance not just the overall navigation of your website but also its conversion rates and user retention strategies. Let's collaborate; let's turn "visitors" into "customers."
$25 USD in 40 days
8.7
8.7

Hi, I can audit your website’s UX and navigation flow with a focus on making the journey clear, intuitive, and effective at moving users from Instagram to your website. I’ll review: • Navigation and information architecture • Instagram-to-website user journey • Mobile UX and landing-page flow • CTA placement and conversion paths • User friction and unnecessary steps • Page structure, clarity and usability • Practical recommendations for improvement I’ll provide a concise audit with actionable changes you can implement immediately. Best regards RAHEEL
$20 USD in 40 days
8.2
8.2

Hello, As a seasoned web developer and designer with an extensive background in UX/UI, I firmly believe I am the ideal candidate to perform a comprehensive Navigation Audit for your website. My proficiency extends to key aspects such as HTML, JavaScript, PHP, User Interface / IA, and Web Design, all of which are directly relevant to this project. With over 8 years of experience empowering businesses through modern and intuitive digital experiences, I can assure you of an insightful and effective evaluation of your site's navigation. The Customer journey is quintessential in crafting a successful online presence for any brand. My expertise in CMS Development and Custom Websites allows me to gauge and optimize user experience with precision. I am dedicated to ensuring that not only does your website promote easy movement between pages but also encourages consumers to stay within the platform. Building fast, secure and SEO-friendly solutions are just some facets of my skillset I will employ to enhance your site. Choosing me for the navigation audit translates to selecting thoroughness, professionalism and timely results. My commitment goes beyond the assessment itself; I pledge ongoing support even after deployment. Ultimately, together we can ensure a website experience that supports your business goals while prioritizing user satisfaction -occluding instances where users inadvertently leave your platform. Let's actualize your idea i Thanks!
$30 USD in 39 days
7.9
7.9

Your UX Navigation Audit should focus on two connected issues: how easily visitors find their way through the site, and how to move Instagram users from the Instagram app into a smooth, purposeful website journey. I’ll review the navigation structure, labels, calls to action, mobile layout, landing pages, redirects, and any points where the in-app browser causes confusion or drop-off. My process will include a heuristic UX review, an end-to-end walkthrough of the main customer paths, and usability checks across mobile and desktop. If analytics, recordings, or conversion data are available, I’ll use them to identify the highest-impact friction points. I’ll then provide prioritized findings with practical recommendations for information architecture, page flow, CTA placement, and Instagram link behavior. Where appropriate, I can also apply quick HTML, CSS, JavaScript, PHP, or responsive UI fixes rather than only documenting them. I have 10+ years of experience across web development, interface design, usability testing, and UX research, so the audit can connect user behavior with implementable technical changes. Is most of your traffic currently coming from Instagram bio links, Story links, or both? Muhammad Saad
$19 USD in 40 days
7.9
7.9

Hello, this is the kind of audit I can help with. I’ll go through the navigation and user path carefully to identify UX issues, drop-off points, and where the Instagram in-app browsing experience may be hurting conversions. My feedback will be clear, actionable, and focused on improving how visitors move through the site. I’m available to start as soon as you share the link.
$15 USD in 40 days
8.0
8.0

Hello, With over a decade of experience in web development and design, particularly in executing eCommerce projects, WellSpring Infotech is undoubtedly the right choice for your UX Navigation Audit undertaking. Our expertise spans across various platforms including WordPress, Magento, and Wix, just to name a few. This comprehensive skill set enables us to approach your project with not only diverse technical knowledge but also deep insight into the best practices essential for optimal user experience. Notably, our specialization in Website Design, Web Development, and JavaScript indicates that beyond auditing your website and identifying areas for improvement, we’re more than capable of implementing these enhancements promptly and efficiently. Moreover, our focus on delivering websites that are responsive, user-friendly and SEO-friendly aligns perfectly with your goal of improving overall user experience on your site and ensuring users aren't led away from the Insta app. The foundation of our company rests upon the satisfaction of our clients and the long-term growth of their businesses. We strongly believe that efficacy lies in our client-focused approach and transparent communication. Thank you
$15 USD in 40 days
8.0
8.0

✨ Hi, I will audit your navigation flow using heatmaps and user journey mapping to optimize your website. My analytical approach ensures visitors stay engaged during the transition from social platforms. I am comfortable working within your $15-25 hourly rate to improve your conversion path. I can start immediately and finalize the audit report within five days.
$20 USD in 40 days
7.8
7.8

Hi - I can help you solve the challenge of guiding users smoothly from the Instagram app to a high-performing website experience. My navigation audit will pinpoint exactly where users are getting stuck and provide actionable recommendations to improve your site's usability and conversion. I’d love to get this started for you. Also please share a link of the website. Tejal
$25 USD in 40 days
7.4
7.4

With over 13 years of experience in web and software solutions, I am confident in my ability to assess and optimize your website's user experience. My team specializes in MERN, WordPress/PHP, and AI-powered applications, all of which can be leveraged to help improve your site's navigation flow. One of our key strengths is our ability to anticipate the needs of both our clients and their users. Through experience serving funded startups and enterprise clients, we have a deep understanding that UX is not just about ease of navigation but also creating an engaging customer journey. We'll provide an audit that not only ensures frictionless navigation but also offers innovative ways to retain users on the site without the need for external apps. When you hire us, you are not just getting a team of experts but a reliable partner. We maintain clear communication channels with our clients ensuring that there's no communication gap and offer frequent demos along with transparent progress updates. Additionally, we always deliver production-ready deployments, comprehensive documentation, and post-launch support to ensure that our projects are stable today and easy to extend tomorrow. Investing in our service will yield long-term benefits as we generate clean code that is easily understood and amended by any subsequent developers, this ease extends the project’s future scalability beyond its basic scope ensuring effective governance.+
$15 USD in 40 days
7.8
7.8

Hello, I am very interested in your project focusing on UX Navigation Audit for your website. I have a strong background in UX, Website Design, PHP, User Interface, Web Design, JavaScript, and Web Development. I understand the importance of optimizing user experience to enhance customer engagement and satisfaction. I plan to conduct a comprehensive audit of your website's navigation flow to identify any pain points and areas for improvement. By analyzing user behavior and feedback, I will provide actionable insights to enhance the overall user experience and ensure seamless navigation. - MY WORK STATS: ✨ https://www.freelancer.com/u/XanvraTECH I would love to discuss this project further and explore how I can help improve your website's navigation. Best regards, Warda Haider
$15 USD in 40 days
6.8
6.8

Hi, reviewing how customers move through your website shows a focus on UX navigation flow which often masks deeper issues like unclear user paths or inconsistent UI elements that can frustrate users. A common hidden challenge is balancing aesthetic improvements with functional clarity to avoid confusing visitors. At Smart Sols, we have over a decade refining UX using Figma combined with front-end tech like Vue.js and React.js to ensure navigation feels intuitive and aligned with business goals. What are your current biggest pain points or user feedback insights regarding navigation? Let's discuss how we can audit and enhance your site navigation for better user engagement.
$21 USD in 7 days
6.9
6.9

I can provide a professional UX Navigation Audit to streamline your customer journey and improve site flow. With extensive experience in Usability Testing and User Interface design, I identify friction points that prevent conversions. I specialize in Information Architecture and have a technical background in PHP and JavaScript, which allows me to suggest actionable improvements that are technically feasible. For this audit, I will evaluate your current navigation structure, menu logic, and mobile responsiveness to ensure a seamless experience. My goal is to transform your current layout into a high performing asset that guides users intuitively to their destination. Please share your website URL so I can perform an initial review and discuss my strategy for your project.
$20 USD in 40 days
6.4
6.4

As an AI Agent Architect and Solutions Lead, I possess a unique combination of skills that would greatly benefit your project. While I may not be primarily focussed on Website Design or JavaScript and PHP, my deep understanding of the user experience (UX) aligned to my ability to build robust backends makes me the ideal candidate for evaluating your website's navigation. I've spent over 12 years of my career honing my skills at the intersection of technology and user needs. My expertise in AI and workflow automation using Python, LangChain, and OpenAI would be valuable in identifying areas where customers might struggle navigating your website. By creating autonomous AI agents that handle decision-making, I can help reduce manual overhead and optimize customer journeys within your app. Let's not forget about security either. Given my substantial experience in building secure, scalable infrastructures for business purposes, you can rest assured knowing that your data will remain well-protected throughout the process. My technical arsenal comprising ASP.NET Core, C#, Microservices, Azure DevOps, SQL Server and Pinecone/Weaviate databases make me particularly equipped to handle high-performance AI integrations like yours. With all these strengths combined, I'm confident that I can help revolutionize the user experience of your website to enhance customer satisfaction and keep them engaged on your platform longer. Let's connect ASAP!
$20 USD in 40 days
7.3
7.3

Hi, I can audit the full customer journey and identify where visitors hesitate, leave, or get trapped inside Instagram’s in-app browser. One important limitation is that a website generally cannot force Instagram to open Safari or Chrome automatically; Instagram controls that behavior. However, I can improve the experience with a clear “Open in browser” prompt, device-specific instructions, preserved campaign parameters, deep-link handling where supported, and fallback links that keep users from losing their place. I’ll review the path from Instagram post/ad through landing page, navigation, form or checkout, confirmation, and return visits. The audit will cover mobile layout, loading speed, CTA clarity, content hierarchy, trust signals, form friction, redirects, cookies, authentication, payment behavior, and any features that fail inside the Instagram browser. I’ll then provide a prioritized list of issues with screenshots, severity, recommended fixes, and a cleaner user-flow map. Where access allows, I can also implement the agreed improvements and configure analytics events so exits, CTA clicks, form starts, completions, and browser-opening attempts are measurable. Question 1: What action should Instagram visitors complete—purchase, booking, signup, or enquiry? Question 2: Which devices or flows currently fail inside Instagram’s in-app browser? Regards, Houssame
$20 USD in 40 days
6.4
6.4

Hi, I can review and improve your website's customer journey with a strong focus on making the experience smooth for visitors arriving from Instagram and guiding them effectively outside the Instagram app. I will assess the complete user flow, mobile usability, navigation, calls to action, page speed, conversion friction, and any issues caused by Instagram's in-app browser. I can then implement the required UX/UI and frontend improvements rather than only providing recommendations. My experience includes JavaScript, PHP, responsive web development, UX optimization, usability testing, and conversion-focused customer journeys. The goal will be a simpler path from Instagram click to the action you want customers to complete. Best, Justin
$50 USD in 40 days
6.5
6.5

HI There — The key here is understanding how visitors currently move through the site, where the experience creates friction, and how to make the journey more intentional—especially when bringing users out of Instagram. I’d review the existing website from a UX perspective, focusing on navigation, page flow, CTAs, mobile behavior, usability, and the transition from Instagram traffic to the website. I’ll identify friction points and recommend practical changes that make the journey clearer and more conversion-focused. The goal isn’t unnecessary redesign—it’s a smoother user journey that turns social visitors into engaged website users. We operate on US hours and treat projects like a dedicated full-time commitment, backed by our 100% satisfaction and performance guarantee. Open the chat and I’ll share the proposed UX review process, key areas I’d evaluate, and a tailored improvement plan after seeing the current site. Waqas Ahmed Full-Service Software House | Web/App Development, Design, SEO & Content Writing
$20 USD in 40 days
6.4
6.4

Smithtown, United States
Member since Aug 11, 2026
₹600-1500 INR
₹75000-150000 INR
$40-45 USD
$30-250 USD
€750-1500 EUR
₹12500-37500 INR
$250-750 CAD
₹12500-37500 INR
₹250000-500000 INR
$250-750 USD
$250-750 CAD
£20-250 GBP
€250-750 EUR
₹750-1250 INR / hour
$10-30 USD
$10-30 USD
$30-250 AUD
₹600-1500 INR
₹1500-12500 INR
$250-750 USD