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Hi! We’re looking for freelancers to help us test a chat-based fintech product interface. This is a UI/UX and process flow testing task. What You’ll Do - Interact with a chat-based product interface - Follow guided steps to simulate common user journeys - Test flows like: - Creating requests - Entering details - Navigating options - Share feedback on: - Ease of use - Clarity of instructions - Overall experience Requirements - Based in China, Australia, Egypt, US, and Europe, with a local phone number. - Comfortable using WhatsApp or Telegram interfaces - Good attention to detail - Able to clearly share feedback - Able to speak and understand English Nice to Have (Not Mandatory) - Experience with product / UI testing - Familiarity with fintech or payment apps Project Details - Duration: 10-20 hours - Experience Level: Entry / Intermediate Screening Questions - Have you used chat-based tools like WhatsApp or Telegram regularly? - Have you tested any apps or websites before? - How comfortable are you sharing detailed feedback? - What country are you currently based in? Deliverables • Analyze existing reviews and identify areas for improvement • Develop strategies to increase positive customer feedback • Collaborate with the team to enhance overall customer experience
Project ID: 40406965
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39 freelancers are bidding on average $6 USD/hour for this job

Hi, chat-based interfaces often seem simple, but clarity of flow, input handling, and user guidance are where usability issues usually show up. I regularly use WhatsApp/Telegram-style interfaces and can simulate real user journeys while giving clear, structured feedback on usability, flow, and friction points. I can help with: Testing end-to-end flows (requests, inputs, navigation) Identifying UX gaps and confusing steps Providing actionable feedback to improve clarity and experience Suggesting ways to increase positive user feedback For similar work and background: https://www.freelancer.com/u/Microlent Screening: Yes, I use chat-based tools regularly Yes, I’ve tested apps/web flows before Comfortable sharing detailed feedback Based in India Happy to start testing and share insights quickly. Let me know if you'd like me to walk you through the plan. ~ Rajesh
$8 USD in 40 days
9.3
9.3

Hi, This is very aligned with the kind of UX + flow-based testing work we’ve done for chat-driven and fintech-style interfaces, where the main focus is not visuals, but clarity of steps, user understanding, and friction points in the flow. We’ve worked on systems where users interact through guided chat flows, forms, and step-based actions, so testing usability in conversational interfaces is familiar to us. We’re comfortable working with WhatsApp / Telegram-style interfaces and following structured test journeys end-to-end. How we approach this: We test the product like a real user, not just as observers: - Complete full user flows (requests, inputs, navigation steps) - Identify where users hesitate, get confused, or drop off - Evaluate clarity of instructions and step progression in chat-based UI - Check consistency of responses and system feedback - Note friction points in tone, timing, and interaction flow We then provide clear, structured feedback focused on: - Ease of use - Flow clarity - UX friction points - Specific improvement suggestions based on user behavior We’re detail-oriented in feedback and focused on practical improvements rather than generic opinions, especially for fintech-style products where trust and clarity matter in every step. We’re currently available and can start immediately. Let me know the next steps.
$5 USD in 40 days
5.1
5.1

Hi, I am Haresh, having 14+ years of experience in Software Testing Industry. - Having unique blend of knowledge in Quality Product Delivery, AI based testing, Processes Management, Functional testing, Integration and regression testing, load and Perfromance Testing which help me to take the Quality of the software to the next level. - Hands on experience on testing Desktop, Web Based, Mobile application and ERP based application. - Hands on experience on automation testing tools on selenium webdriver, jmeter, katalon studio, Appium, cypress, selenium with TestNG freamwork, AI Drivan Testing etc.. - Thorough understanding of Product Delivery Life Cycle, Software Testing Life Cycle and Software Development Life Cycle. - Experience in Well conversant with writing Test plan,Test Cases,Bug report, Release Note and Product Health Report. - Worked in various domains like Finance, Retail, Web Portals, Healthcare, ecommnerce, CMS, Eduction Portal, Life Insurance, ERP system etc. - I do have require mobile devices to test mobile view or applications like android and iOS applications. - I have hands on experience with Git, postman, MSSQL Server. Kindly review my profile and let me know you view over the same. Thanks, Haresh
$5 USD in 40 days
4.9
4.9

As an experienced mobile app developer with a strong foothold in UI/UX design, I am confident that I can bring immense value to your chat-based fintech product's testing phase. Over the past decade, my expertise has helped me complete over 100 successful projects, always focusing on delivering pixel-perfect designs and user-friendly interfaces. Combining my skills in Android development and UX design, I'm well-versed in the process of testing apps and websites for flow, ease-of-use, and clarity - exactly what your project requires. On top of that, I have had years of experience using chat-based tools like WhatsApp and understand how to deal with potential challenges that may arise during the testing phase. Based on your specifications, my profile checks a number of boxes. Whether it is my experience in product testing, ability to speak English fluently, or familiarity with fintech apps - I can definitely get the ball rolling from China. Let's connect and dive into this project together - your success means my success!
$5 USD in 40 days
4.2
4.2

Hello, I'm Asma, Web Developer and Graphic Designer with 10 years of experience working with clients and agencies from around the world. Creative problem solver with a passion for creating visually appealing and user-friendly digital solutions. I love building luxurious brands and designing captivating visual identities. I've worked with clients in lifestyle, property, fashion, hospitality, and luxury sectors. 24/7 Support & Faster Response . #WEBSITE DESIGNING / DEVELOPMENT #WORDPRESS/HTML/JS/CSS/PHP/LARAVEL/SHOPIFY #GRAPHIC DESIGNING #UX/UI #FIGMA #SQUARESPACE #SOCIAL MEDIA MARKETING #PHOTOSHOP/ILLUSTRATOR #GOOGLE ADS #JEWELERY DESIGNER #LOGO DESIGN #BANNER DESIGN #BUSINESS CARD #STATIONARY DESIGN #CD COVER #POWERPOINT PRESENTATION #BOOK COVER #LETTERHEAD DESIGN #3D LOGO #WORDPRESS #WEBSITE PAGE SPEED UP UPTO 95-99 #WEBSITE SEO #FIGMA TO WORDPRESS/HTML/JS/CSS/PHP/LARAVEL #PSD TO WORDPRESS/HTML/JS/CSS/PHP/LARAVEL ...... ETC :)
$5 USD in 1 day
4.3
4.3

As an experienced mobile app developer with a focus on both iOS and Android, I am well-versed in the intricacies of UI/UX design, which makes me a natural fit for your project. Working with companies for over 8+ years to turn their ideas into reliable, user-friendly applications, I understand the crucial role that proper testing plays in ensuring an enjoyable user experience. My expertise in mobile app development also extends to backend service development, making me proficient in database optimization, essential for the smooth functioning of your fintech product. Professionally interacting with international clients is another aspect of my work which aligns perfectly with your project's requirements. Regularly using chat-based tools like WhatsApp and Telegram helps me streamline communication across time zones and effectively debug any issues encountered. My ability to analyze existing reviews and identify areas for improvement adds extra value to this project and ensures a comprehensive feedback sharing process from my end. Finally, my past experience in fintech projects makes the process flows like creating requests or entering details familiar territory for me.
$3 USD in 40 days
3.8
3.8

Hello, I can help you with testing your chat-based fintech product in AUS. I regularly use WhatsApp and Telegram and am comfortable testing user flows, identifying usability issues, and providing clear, detailed feedback on UI/UX and overall experience. I have good attention to detail and can follow guided scenarios effectively. Please feel free to connect to get started. Thanks!
$4 USD in 40 days
2.6
2.6

Dear client, I have reviewed your project requirements and would like to offer you a Construction Materials Ecommerce Site at a reasonable price. I would be honored to work with you and create a website that meets your requirements and will give you website better than your expectations. I will provide you website with very good quality work and ensure that you are completely satisfied with the final outcome.
$7 USD in 40 days
1.9
1.9

I understand that this project focuses on testing a chat based fintech product by simulating real user journeys and evaluating the overall UI/UX and interaction flow. The goal is not just to navigate the interface, but to critically assess how intuitive and efficient the experience is when performing key actions like creating requests, entering details, and moving through different options within a chat environment such as WhatsApp or Telegram. My approach would be to carefully follow each guided flow, document friction points, identify unclear instructions, and evaluate the responsiveness and usability of the system from an end-user perspective. I would also analyze existing user reviews to uncover recurring issues or gaps in the experience, then translate those insights into actionable recommendations that improve clarity, usability, and satisfaction. From a tools and workflow perspective, I would use structured testing methods, detailed session notes, and feedback frameworks to ensure nothing is missed, along with basic reporting tools like spreadsheets or dashboards to organize findings. My focus will be on delivering clear, practical feedback and strategies that help enhance the product’s usability, increase positive customer responses, and support the team in refining the overall customer experience.
$8 USD in 40 days
1.5
1.5

Hi As per your project need, I can build your project more efficient with my knowledge and experience. I'm looking to work with you and I'm very sure that you'll feel great to work with me. Along with your project requirement, I'll provide you clean source code with free bug fixing and maintenance. I Have 8.2 years of work experience in web and mobile Apps development(React native & React JS). I have worked on so many projects. l am fully dedicated to doing my work very efficient and less time-consuming. "Looking forward to your positive response please open your chat window to more details" Thanks. regard, Vivek
$5 USD in 40 days
0.8
0.8

Greetings I can surely help you for UI/UX Testing for Fintech Product I am in the IT industry since more than a decade and serve so many clients in building and rebuilding websites, software, and applications I have strong hands-on different cms like webflow, Wordpress, shopify, squarespace, wix and on different programming languages like PHP, Laravel, React, Node.js, HTML, CSS, And I did the migration from HTML to click funnels. I have made so many websites (E-commerce, WordPress, Classified admin, WooCommerce, etc.), bots, softwares, and Mobile applications (Android, IOS, and Huawei Play store) in my entire career. I have strong hands on both the front end and back end. Currently, I am part of the team who are dealing with miscellaneous tasks in dubizzle and Mzad Qatar including design and layouts and they both have more than 1 million users. I believe that you are looking for a web designer and for sure you will get your end desire result with plagiarism-free work and with better quality as I am assuring you this. Package deals can also be done for long-term collaboration as per the client's requirement. Kindly do come on chat so that we can discuss project details further more.
$2 USD in 40 days
1.0
1.0

Hello! I’ve spent the last four years refining user experiences for high-stakes financial applications, most recently optimizing a peer-to-peer payment flow that reduced user drop-off rates by 22% during the KYC process. Your chat-based fintech interface presents a unique challenge in balancing conversational fluidity with the rigid security requirements of financial data, and I’m ready to ensure your US, Australian, and Canadian users find the experience both intuitive and secure. My background in both manual QA and UX research allows me to look beyond basic bug tracking to identify subtle friction points in the user journey that often go unnoticed during standard technical audits. To ensure your product is market-ready, I will execute a rigorous testing suite focused on usability heuristics and complex conversational logic. My approach includes stress-testing the chat interface for input validation and edge-case error handling during real-time financial transactions, verifying cross-device responsiveness across mobile and desktop environments, and auditing the UI against accessibility standards to ensure global inclusivity. I will utilize tools like Figma to compare live builds against design prototypes and provide detailed, evidence-based feedback via Jira or Trello, prioritizing high-impact visual bugs and logic flaws that could compromise user trust or transaction success. Could you clarify if the testing should prioritize the initial onboarding sequence or the end-to-end transaction logic within the chat interface? I’d also love to know if you have specific user personas or demographic targets in mind for these regions so I can tailor my feedback to meet local financial expectations and cultural nuances. I am available to start immediately and would be happy to hop on a brief call or chat here to align on your preferred reporting format and project milestones.
$25 USD in 7 days
0.0
0.0

Hello dear Client, I design and build focused UI/UX testing and product feedback analysis with clear flow evaluation and maintainable reporting structure. For your chat-based fintech interface testing, I’ll interact with the product journeys, validate user flows such as request creation and navigation, and provide structured feedback on usability, clarity, and overall experience while also identifying improvement opportunities from user interactions and suggesting practical enhancements to increase positive customer experience. Let’s discuss in chat as I have some queries to ask regarding the project to proceed further.
$5 USD in 40 days
0.0
0.0

This Project caught my eye, so I had to reach out. Your need for detailed feedback on the chat-based fintech interface, especially around ease of use and clarity of instructions, is crucial for creating a seamless user journey. With over 10 years in UI/UX and product testing, I specialize in identifying friction points and enhancing process flows to make interfaces intuitive and user-friendly. I’m comfortable navigating WhatsApp and Telegram and can provide clear, actionable insights to refine your product quickly. New to Freelancer, yet backed by over 10+ years of crafting sleek web, game, and brand solutions. Let’s create something exceptional together. I would love to chat more about your project! Regards, Marco Agrela
$3 USD in 14 days
0.0
0.0

Ready for all Tasks : Mobile App Development Android Testing / QA User Interface / IA Usability Testing UI / User Interface Customer Experience FinTech User Experience Research User Research
$7 USD in 40 days
0.0
0.0

As an experienced professional in mobile application development, specializing in UI/UX design and testing, I strongly believe that I am the perfect fit for your fintech project. My expertise cuts across various platforms, including React Native and Flutter, which are highly relevant to this task. With a solid background in frontend and backend development, I possess a comprehensive understanding of the integral relationship between the user interface and user experience. Incorporating a 'clean architecture' approach into my work highlights my commitment to deliver streamlined, scalable, and high-performing applications - qualities I know are vital for a chat-based fintech product. Additionally, my good grasp of RESTful APIs and CMS like WordPress can ensure rigorous testing and smooth communication within your system. Perhaps most importantly, I have a remarkable eye for detail; an attribute that has been essential in uncovering bugs or design inconsistencies during software testing in the past. Moreover, having collaborated on AWS Lambda deployments and used GitHub extensively for version control in the past,t my ability to maintain efficient workflows even in large projects is unquestionable.
$5 USD in 40 days
0.0
0.0

Considering the project demands, I offer a comprehensive package that aligns perfectly with your needs. With over 3.5 years of dedicated QA experience, I’ve honed my skills with impeccable manual testing, UI/UX analysis, functional flows, and edge case detection. My previous projects included working on high-stakes areas like payment systems and APIs. This not only makes me adept at identifying critical issues but also equips me to contribute significantly to the ongoing enhancement of your fintech product. One of my notable strengths lies in creating detailed reports peppered with screenshots and videos to ensure clear communication on potential issues. I'm tech-savvy, comfortable using tools like WhatsApp, Telegram - or any others you require - that'll help me meticulously test even the most streamlined digital interactions your chat-based product will entail. Beyond testing, I promise to ardently collaborate with your team for an enhanced customer experience. My English proficiency is on point, so sharing feedback won't be an issue at all. No matter if you prioritize functional flows or expect me to hunt more for those hidden error edges- I'm up for it all! I can begin working right away and vow to deliver impressive results within just 24 hours of initiating the project. For a project as vital as this, trust in someone utterly committed as me!
$20 USD in 15 days
0.0
0.0

I am a Web App Developer with a strong focus on UI/UX testing, making me an ideal fit for your fintech chat product. I have extensive experience navigating complex user journeys and identifying bottlenecks in process flows. I use WhatsApp and Telegram daily and understand the specific design patterns required for chat-based interactions. My technical background allows me to provide feedback that isn't just 'it doesn't work,' but rather detailed insights into why a flow feels clunky or where the clarity of instructions fails. I am based in [Insert your country here: e.g., UK/Europe] with a local number and am ready to provide the high-quality, English-language feedback your team needs to refine the customer experience. I am available to start immediately for the 10-20 hour duration.
$2 USD in 40 days
0.0
0.0

Drawing on my 4 years of full-stack web development and SEO strategies, I'm uniquely positioned to offer a comprehensive approach to your UI/UX testing project. My technical expertise in React.js, PHP, and JS ensures I can adeptly navigate chat-based interfaces like the one you mentioned. Also, my familiarity with AI search tools will be indispensable for evaluating and enhancing your product with respect to the user journey and overall experience. My SEO skills and experience in high-authority backlinking also dovetail nicely with understanding how to develop strategies to increase positive customer feedback, and I'll be thrilled to collaborate with your team in implementing these strategies as part of this project. Additionally, as a business graduate, I specialize in aligning technical solutions with specific marketing goals thereby driving measurable growth for businesses – clearly tying into the objectives of your UI/UX testing project. In sum, partnering with me would not only give you an experienced freelance developer but also a certified SEO strategist who can analyze existing reviews,
$5 USD in 40 days
0.0
0.0

Hello, I’m very interested in testing your chat-based fintech interface. I use WhatsApp and Telegram daily, so I’m comfortable with chat-driven user flows and quick to spot usability issues. For this project, I will: Test key flows (request creation, data entry, navigation) Identify friction points and unclear instructions Provide structured, actionable feedback with improvement suggestions Review user feedback and highlight patterns affecting user experience Screening : Yes, I use WhatsApp/Telegram regularly Yes, I’ve tested apps/websites from a user experience perspective Very comfortable giving detailed, clear feedback Based in Tanzania
$5 USD in 30 days
0.0
0.0

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