Twilio IVR

min $50 USD / hour

Annulé

Publié

il y a environ 3 ans

min $50 USD / hour

I need to build a mechanism inside of twilio that will enqueue a large amount of calls and transfer them to my PBX(3CX) once the perviously enqueued call is ended. Some on hold music and a looping voice recording would be great. There are 3-4 inbound numbers that will feed this, and 3-4 agents that will handle calls. So a user calls in to a number, hits the Twilio IVR, and sits on hold until an agent is no longer on a call. Then the call is transfered to 3cx.

Twilio

N° de projet : 29130143

Concernant le projet

3 propositions

Projet à distance

Actif à il y a 3 ans

Cherchez-vous à gagner de l'argent ?

Adresse e-mail

Avantages de faire une offre sur Freelancer

Fixez votre budget et vos délais

Soyez payé pour votre travail

Surlignez votre proposition

Il est gratuit de s'inscrire et de faire des offres sur des travaux

3 freelances proposent en moyenne $50 USD/heure pour ce travail

@engrasadozzaman

it seems , you get confused or some one make you confused. the solution is already inside the 3cx, if you need number, you can simply use twilio number and SIP or redirect/forward can be ok.

$50 USD en 10 jours

5,0

(2 commentaires)

3,1

@nitinkumar2050

Hello There, I have worked on Twilio SMS, Video and audio service and very much familiar with this platform. I am very much confident to do this job for you. And I can alive your dream. I have 5 years of experience in development in Wordpress, Shopify, php, Laravel (E-commerce, multivendor, blogging and simple wp site). Kindly open a chat window so I will share my suggestion which help you to success for this requirement. Surely my experience will help you to complete this task successfully. Looking for a kind revert to start it soon. Best regards, Nitin k

$50 USD en 20 jours

5,0

(1 commentaire)

2,5

@khanicha

Hello, I have a few questions regarding to your project: - when a call in queue, it plays on-hold music till a call pick-up or ended? Before ended (never pick-up) it should be transferred to your 3CX number, right? The call expiration will follow Twilio time-out or you could pre-define the duration? - No need the notification (IVR speech) while transferred automatically? - your 3CX will have the same mechanism while there is no agent pick-up? Or it will be just ended while timeout - are you OK in using Twilio Studio for developing this IVR Flow? - what IVR Flow should be setup on 3CX part? Let me know as I have some experience in both Twilio and 3CX projects: - https://www.freelancer.com/projects/software-architecture/CALL-FLOW-DESIGNER-18764473 - https://www.freelancer.com/projects/software-architecture/Twilio-IVR-with-NomoRobo-integration/proposals Best Regards, Khamid

$50 USD en 20 jours