Automated Call System Implementation Specialist

@arhamsoftltd

Hello Lea, Thank you for inviting me to bid on this job. I'm New Jersey based, with hands-on experience building outbound calling systems end-to-end, including Twilio/Asterisk, IVR design, STIR/SHAKEN, and USA call routing. I've integrated CRM and Stripe subscription workflows with full SOP documentation. I understand TCPA compliance for calls to vulnerable groups. I can work independently within your 3–6 week timeline, agree to NDA and escrow terms, and can share past build examples on request. Best,

@tangramua

Dear ,   We carefully studied the description of your project and we can confirm that we understand your needs and are also interested in your project. Our team has the necessary resources to start your project as soon as possible and complete it in a very short time.   We are 25 years in this business and our technical specialists have strong experience in PHP, Telemarketing, Asterisk PBX, VoIP, Stripe, Twilio, Zapier, Plivo and other technologies relevant to your project.   Please, review our profile https://www.freelancer.com/u/tangramua where you can find detailed information about our company, our portfolio, and the client's recent reviews.   Please contact us via Freelancer Chat to discuss your project in details.    Best regards, Sales department Tangram Canada Inc.     

@diektech

Hi — Elias here from Miami. This project is much more than setting up a dialer. The challenge is building a reliable outbound calling platform that combines VoIP, IVR, CRM, subscriptions, compliance, and reporting into one production-ready system that can scale to 10,000+ calls per day. I have experience with full-stack platforms, API integrations, workflow automation, payment systems, cloud deployment, and scalable backend architecture. I’d recommend a modular approach using Twilio or Asterisk/VICIdial (depending on your cost and compliance requirements), integrated with Stripe, your CRM, and automation tools like n8n or Zapier. The implementation would include outbound call flows, IVR, SIP routing, subscription onboarding, payment integration, documentation, and a structured handover. Everything would be designed so your team can operate and expand the platform independently. A few questions: Q1 – Which CRM do you plan to use, or do you need one recommended? Q2 – Will you provide the SIP trunk provider, or should I recommend a complete telephony stack? Q3 – Besides wellness check-ins, will the platform also handle sales campaigns or appointment scheduling? Looking forward to hearing from you.

@starttechno

Your goal is a compliance-ready automated wellbeing-call operation for seniors and vulnerable groups, capable of scaling beyond 10,000 outbound calls/day while connecting subscriptions, CRM, payments, remote sales staff, and door-to-door activity into one documented workflow. I can lead the technical implementation and create the operational handover materials. I would begin by mapping the check-in, escalation, opt-out, subscription, and agent-transfer journeys. I would implement a Twilio/Asterisk or VICIdial-based outbound architecture with SIP routing, carrier failover, IVR prompts, predictive/automated campaigns, voice-drop capability, and USA calling routes. STIR/SHAKEN would be configured through the selected carrier/provider, with consent, suppression, DNC, call-recording, and audit controls incorporated into campaign flows. I will integrate Stripe or your chosen subscription platform with the CRM and dialer using secure APIs and Zapier/n8n automation, so new subscribers, payment changes, sales outcomes, and wellbeing-call results update consistently. Deliverables include call-flow diagrams, admin SOPs, campaign setup guides, staff-training documentation, and a clear back-office workflow for ongoing operations. Do you already have a preferred dialer platform—such as VICIdial, Twilio, or Asterisk—or should I recommend the lowest-cost fit for the 10,000+ daily-call target? Muhammad Saad

@C0RETECHIES

Hi there, I understand you're building an automated outbound system for wellbeing calls. Operationally, this involves a dialer processing a large daily list, guiding seniors through a confirmation IVR, and logging the outcome. This core workflow needs to integrate with a subscription backend for payments and a simple onboarding path for your sales team, all while maintaining full STIR/SHAKEN compliance. Technical approach: We'd build a core using Asterisk or FreeSWITCH for long-term cost control, managed by a lightweight API service. We can leverage n8n for flexible workflow automation connecting the dialer, a simple CRM, and Stripe webhooks for managing the subscription lifecycle. Core modules: - Outbound Campaign Engine: Manages dial lists, scheduling (10k+/day), and retry logic. - Dynamic IVR Handler: Processes user key presses and routes calls based on defined flows. - Subscription Gateway: Handles new sign-ups from the sales funnel and automates billing. - Compliance & Attestation: Implements STIR/SHAKEN and manages DNC lists. Relevant systems: - AI-Driven Sales Call Automation: We built an end-to-end system using VAPI for automated outbound calls, outcome analysis, and CRM updates. - Custom FreeSWITCH Dialer: A call management solution we developed with a custom dialer integrated directly with a FreeSWITCH server. Our strategy is to build an MVP first: core dialer, IVR flow, and a compliant SIP trunk. We'll then integrate the subscription logic before scaling capacity, finalizing documentation, and providing a full handover. Regards, Rohit

@DrSyafiq

You're building Automated Call System Implementation Specialist, where the real delivery risk is usually in the workflow details, not just the feature list. I have handled similar systems where the important part was turning a broad brief into a reliable working version. My approach would be to first isolate the highest-risk workflow in the brief, then deliver a small working milestone that proves the architecture before expanding the rest. For this project, I would focus especially on: - core workflow risks and acceptance criteria - integration points and edge cases - milestone planning and handover clarity If helpful, I can outline the first milestone around the riskiest part of the build before we start. Best, Dr. Syafiq

@durgesh8527

As a seasoned Full-Stack Developer with a concentration in AI and Web Applications, I am confident that I possess the expertise to excel in this role. I have significant experience in building scalable software - proficiency you're going to need when scaling up your dialer capacity. My understanding of this project isn't limited to just understanding APIs but extends to contact center system configurations (including IVR + Call flows) as well as STIR/SHAKEN implementation. I currently specialize in VoIP engineering, SIP trunking, call routing, and failover design, which are crucial areas for developing the automated outbound calling system you need. Furthermore, my knowledge in subscription workflow set-up and billing platforms like Stripe, Chargebee, Recurly is additionally fitting for the project. Apart from this, I can clearly explain TCPA basics and even better help implement it to ensure compliance-heavy operations.

@vishal1145

Your outbound system will fail TCPA compliance audits if STIR/SHAKEN attestation isn't configured correctly at the carrier level, and Twilio's default setup won't handle 10K+ calls/day without custom rate limiting and failover logic. Quick questions - are you planning A-level attestation (requires direct carrier relationship) or B-level (reseller route)? And what's your current CRM stack for syncing call disposition data back to your subscription workflow? Here's the architectural approach: - ASTERISK + TWILIO: Build hybrid dialer using FreePBX for IVR logic, Twilio for SIP trunking with automatic failover to Plivo if rate limits hit during peak hours. - STRIPE + ZAPIER: Design subscription onboarding that triggers outbound welcome calls via webhook, syncs payment status to CRM, and auto-pauses campaigns for failed billing. - STIR/SHAKEN + TCPA: Implement carrier-level attestation, configure opt-out IVR paths, and build call-time restriction logic to avoid FCC violations across time zones. I've built 4 outbound systems for insurance and senior care clients that scaled from 500 to 15K calls/day without compliance issues. Let's schedule a 20-minute technical call to review your carrier setup and CRM requirements before you commit budget.

@DataOnMatrix

After analyzing your requirements, I understand you need a scalable, compliance-ready outbound calling infrastructure to deliver 10,000+ daily wellbeing calls with integrated STIR/SHAKEN protocols, automated IVR flows, and subscription billing. I can develop and deploy this entire system end-to-end within your required timeline. We will develop an enterprise-grade outbound calling engine using Asterisk and Twilio SIP trunks configured to handle 10,000+ daily calls efficiently. We will use A-level STIR/SHAKEN identity verification headers to guarantee high deliverability and full TCPA compliance across all US carriers. We will implement dynamic IVR call flows, automated voice drops, and interactive check-in response logic customized for senior wellbeing monitoring. We will integrate Stripe and Chargebee for automated subscription onboarding, syncing payment events directly to CRM records via n8n pipelines. We will construct a streamlined back-office dashboard to coordinate remote sales staff and field agents into a single unified workflow. Would be great to connect over chat or call for confirmation and clarity on your requirements to proceed smoothly. Warm Regards, Herry - DataOnMatrix Please note: The budget and timeline stated above represent an initial technical estimate. The definitive delivery budget and final delivery schedule will be mutually agreed upon after we finalize the complete system requirements and feature scope.

@waqaswebmaster

Hi, There, I can lead the technical implementation of your compliance-ready outbound wellbeing call system, covering Twilio/Asterisk or VICIdial setup, IVR and call flows, US routing, STIR/SHAKEN coordination, CRM and subscription integration, staff workflows, failover handling, and complete SOP documentation. With 4+ years of API, automation, payment, and systems-integration experience, I would design the platform for 10,000+ daily calls with controlled retries, audit logs, human escalation, TCPA-aware consent and suppression processes, and reliable monitoring. I can also connect Stripe or another subscription platform, integrate remote sales and door-to-door onboarding, and provide architecture diagrams, testing, training, and handover. I can start immediately, support the initial two-week operation period, and propose AUD 6,000 for the complete 3–6 week implementation, subject to final system and compliance requirements. Waqas Ahmad

@HamparProd

Hi, The real challenge here is bringing the dialer, IVR, subscriptions, CRM, and compliance workflow together into one reliable system rather than treating them as separate components. I'd implement the platform with a modular architecture so outbound calling, payment workflows, automation, and documentation remain easy to maintain as you scale beyond 10,000 calls per day. I've worked on VoIP integrations, workflow automation, payment systems, and large-scale backend platforms where reliability and operational stability were essential. I can help deliver a production-ready solution with complete documentation and a smooth handover.

@mubeenm5026

With extensive experience in developing complex VoIP systems and being well-versed with several dialer platforms including Twilio that your project necessitates, I believe I'm an impeccable fit for your Automated Call System Implementation requirement. Accompanied by an intuitive understanding of the compliance-heavy outbound operations realm and substantial experience in the telecommunication sector, my technical has always been met with commendation for its efficiency. To be precise, I've built not one but multiple end-to-end outbound calling systems during my tenure as a telecom engineer, bringing into being a secure, high-performance network that satisfies steepest industry standards. Moreover, working on these systems extended my skills to vital areas such as STIR/SHAKEN implementation and IVR design which should substantially contribute to delivering an exceptional system for your company. What truly sets me apart is not just the extent of my expertise but how it aligns seamlessly with your needs. As a provider of AI-catalyzed solutions myself, I assure you thorough familiarity and competence in deploying AI Chatbots, Business automation & Workflow Automation (using n8n). My proficiency in these domains coupled with my previous success incorporating call systems into CRM (including integrated payment) would certainly smoothen the process of bringing every aspect together from subscription onboarding to training sales staff; everything within budget.

@Taqitafsol

Hey Based on your requirements, I understand that you are looking to build a production-ready automated outbound calling platform capable of scaling to 10,000+ calls per day, with a focus on reliable call delivery, compliance, subscription management, and operational workflows. From a technical perspective, I would build the solution using Twilio Flex or VICIdial/Asterisk, with IVR, SIP trunking, STIR/SHAKEN compliance, and predictive dialing for scalable outbound calling. I would integrate Stripe, connect your CRM via APIs, and automate workflows using n8n or Make, delivering a secure, scalable, and compliance-ready platform. Questions: - Do you need AI-powered voice agents for automated conversations, or will the system primarily transfer calls to live sales representatives after IVR screening? - Should the platform include a real-time supervisor dashboard with live call monitoring, agent performance metrics, recordings, and campaign analytics? I would love to schedule a meeting or have a detailed conversation about the project to clarify some concerns about the project, this way I can demonstrate my capabilities perfectly and suggest the best result possible. Budget and Duration are placeholders. Kind Regards, Taqi

@danielboggs

Hi, thank you for sharing your project. Which dialer platform do you prefer for the initial deployment, VICIdial/Asterisk or a cloud solution like Twilio? Will your team already have a CRM and subscription platform selected, or should we recommend and integrate the most suitable option? I understand you need a production-ready outbound calling platform capable of scaling beyond 10,000 calls per day while meeting TCPA compliance requirements. The solution should include IVR, STIR/SHAKEN, SIP routing, subscription management, CRM and payment integration, workflow automation, documentation, and a smooth operational flow for sales and back-office teams. I will design a scalable VoIP architecture using Asterisk/VICIdial or Twilio based on your cost and operational goals, implement secure call routing, IVR workflows, subscription automation, Stripe integration, CRM connectivity, and AI-powered workflow automation with Zapier or n8n. Every component will be fully documented with deployment guides, SOPs, and architecture diagrams to ensure a smooth handover and future scalability. I have extensive experience delivering enterprise integrations, automation platforms, VoIP-enabled systems, API development, cloud infrastructure, and secure production deployments. Best regards. Daniel

@mojjammil

Hello I have experience building AI-powered automation systems and integrating Twilio, Stripe, CRMs, and workflow platforms such as Make, Zapier, and n8n. I can implement a scalable outbound calling architecture, IVR workflows, subscription automation, payment integration, and backend processes with comprehensive documentation and handover. My approach emphasizes modular design, monitoring, reliability, and automation to support high-volume operations and future growth. I'd be happy to discuss your preferred telephony stack, integration requirements, and implementation timeline in more detail. Regards

@chiragpipal

⚠️ If you're not happy, you don’t pay. ⚠️ Hi there, thank you for checking my proposal and sharing the detailed project brief. I can build your automated calling system using Twilio and Asterisk with a scalable, compliant design. I will deliver: - Outbound calling system setup (dialer integration) - IVR design and call-flow architecture - STIR/SHAKEN implementation for compliance - Subscription workflow setup (Stripe, Chargebee) - Automated outbound campaigns (predictive dialing, voice drops) - VoIP engineering (SIP trunking, call routing) - Comprehensive documentation (SOPs, diagrams) You will also receive: - Remote training for sales staff - Ongoing support and updates I am confident I can execute your vision professionally and efficiently. Looking forward to discussing the timeline and next steps. Best regards, Chirag Pipal

@yuan38

Hi, I can complete this efficiently and on time. Our company is embarking on a crucial mission to deliver automated wellbeing calls for seniors and vulnerable groups across the USA, scaling outbound capacity to 10,000+ calls/day. As specialists in implementing automated call systems, we understand the importance of a seamless and compliance-ready solution. To achieve this, we are seeking experts in dialer systems such as VICIdial, Asterisk, Twilio, Plivo, Genesys, Five9, and Talkdesk. Your expertise in IVR design, call-flow architecture, STIR/SHAKEN implementation, and subscription workflow setup will be invaluable. With a focus on compliance-heavy outbound operations and insurance outbound operations, we are looking for candidates who can demonstrate hands-on experience in setting up outbound calling systems, configuring IVR and call flows, integrating payment and CRM systems, and documenting the entire process. I have a few technical questions and some recommendations that I believe could enhance the overall solution. I'd appreciate it if you could send me a message through chat so we can discuss them in more detail. Cheers, Yuan.C

@krisk63

Hi, this is Kris from McKinney, Texas. I've reviewed your project requirements and understand that your company is looking to implement an automated call system for delivering wellbeing calls to seniors and vulnerable groups in the USA. The key challenges include scaling outbound capacity to 10,000+ calls/day and ensuring full technical and compliance readiness. My approach to completing this project would involve setting up outbound calling systems, configuring IVR and call flows, implementing STIR/SHAKEN, setting up routing in the USA, and integrating payment, CRM, and call systems. I have experience in telecom engineering, workflow automation, compliance-heavy outbound operations, and building outbound calling systems end-to-end. A few additional questions: Q1: Are there any specific integrations or customizations required for the subscription onboarding workflow? Q2: What level of documentation detail is expected for the entire system? Q3: Can you provide more information on the door-to-door sales system integration requirements? Best regards, Kris Kramer

@XRProConnect

Hi, Aashiq (Ash) here from Cape Town, South Africa. This project instantly caught my eye, so I had to reach out. I see you're looking for specialists to implement an automated call system for delivering wellbeing calls to seniors and vulnerable groups. That’s a crucial mission, and I admire your commitment to making a difference. With years of experience in building outbound calling systems and integrating compliance measures, I can help you scale to 10,000+ calls a day. I have successfully implemented systems using Twilio and Asterisk, ensuring seamless operations and robust documentation. Feel free to ask for samples of my previous projects. Based on what you mentioned, here is how we would approach the project: - Set up the outbound calling system with IVR and call flow configurations. - Implement STIR/SHAKEN for compliance. - Develop a subscription onboarding workflow integrated with payment and CRM systems. - Document the entire process with SOPs and diagrams. You can count on clear communication throughout the process, ensuring a user-focused solution optimized for performance. Best Regards, Aashiq