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Bilingual (Japanese - English) Customer Support Needed

About us:

Strikingly is a modern, mobile-optimized website builder that’s extremely easy to use. Our mission is to give everyone the power to unleash their individuality.

Our headquarters is currently based in Shanghai, China but we have deep Silicon Valley roots. We’re backed by Y Combinator (W13), SV Angel, Funders Club, Innovation Works, Infinity Ventures, Index Ventures, Kevin Hale, and many others.

You can learn more about us from the news:

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Project overview:

We're looking for a Bilingual Japanese -English customer support agent or Happiness Officers that will provide professional and friendly service through our email and live-chat channels. This person should have a passion for helping others and be able to stay calm under pressure.

You'll also translate our product to Japanese. You'll be given the tools to do so easily, and you translate regularly, and moderate others' translations.

This project requires:

- Customer support experience in a fast-paced environment

- Great Japanese and English communication skills, both written and oral

- Should love making customers happy!

- Should have the ability to assess each customer’s issues

- Knows how to deal with difficult customers/clients

- Has good analytical and problem-solving skills

- Has good accurate records keeping

- Must be a good team player

- Can work with minimal supervision

- Ability to prioritize and multitask

- Knowledge of Domains, SEO and Analytics is a plus!

- Must be able to work remotely and full-time (at least 40 hours per week)

What We Offer:

- Convenience in working from home

- Fun and collaborative international working environment

- Opportunities for career advancement

- Training and growth opportunities

- Paid leave with tenure of one(1) year and above

If you are looking for a stable and long term job, submit your proposal and share a brief summary of your experience!

Compétences : Traduction, Japonais, Anglais (É.-U.), Service Clientèle, Service client

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Concernant l'employeur :
( 0 commentaires ) Quezon, Philippines

Nº du projet : #26929330

13 freelance font une offre moyenne de $8/heure pour ce travail

(10 Commentaires)
4.0
chushizu

hello. i am chushizu from japan i am a translator with 10 years in this major i can do this job with most careful for you if you have any questions, please contact. thank you and best regards

$3 USD / heure
(4 Commentaires)
2.4
chamurai480

Konnichiwa! Thank you for the invitation. I'm interested in Strikingly. My name is Yasuo Mitani, Japanese. I have 20 years of experience as a Software Engineer. I engaged in many projects. We were one team, and I pl Plus

$2 USD / heure
(4 Commentaires)
2.0
itismepoonam

I would love to work on your project as I have worked on similer projects. I posses all the skills required for this project. I have prior experience of customer handling as I have worked as an email advisor and a chat Plus

$7 USD / heure
(0 Commentaires)
0.0
Aditya7061

I DO MY BEST WORK BECAUSE I WANT TO COMPLETE ALL THE DREAMS OF MY PARENTS COME TRUE SO I WANT A BEST JOB FOR MY FUTURE HIGHER EDUCATION THATS WHY I WANT A PART TIME JOB FOR COMPLETING MY EDUCATION WITHOUT GIVING ANY PR Plus

$7 USD / heure
(0 Commentaires)
0.0
sairamcherukula

i am studying btech in engineering college.i am so much interested to do this work .I want to improve my skills through this so that I can gain knowledge

$9 USD / heure
(0 Commentaires)
0.0
Translationstwo

Hi! I am a native Japanese speaker and I do translations from English to Japanese, but I also have a lot of experience working with customer support. I always try to make the customers happy, and I know how to deal wit Plus

$9 USD / heure
(0 Commentaires)
0.0
ayesha1884

Our office is based in Hyderabad, India with a team of 30 people. Operating since 2016, we are into organizing seminars globally and also offer support services. We offer support regarding incoming and outgoing calls, Plus

$8 USD / heure
(0 Commentaires)
0.0
Japanyu

Translator(Japanese -english ) and customer support experience ,and I can't use html and css but I am learning and I can use wordpress and make website by plug in and theme. I also have used Strikingly (free plan) bef Plus

$8 USD / heure
(0 Commentaires)
0.0
saykatm51

I can do this job for you very neatly ,,, although we don't have any reviews don't think me small ,,, because if you think I'm new here you can give me the job thank you

$6 USD / heure
(0 Commentaires)
0.0
jho34

I can speak and communicate in japanese and english well, i really hope you can consider me on this project and i am willing to work on this project anytime.

$8 USD / heure
(0 Commentaires)
0.0
utkarshjap

as i'm profound in japanese as well as in english language .. so i can translate a bit exact as it is in context .. thank you

$9 USD / heure
(0 Commentaires)
0.0
Nehagola

Hi, Neha here. I'm a Japanese translator and website content writer. I've worked in Manufacturing and IT industry. I translate from English to Japanese and vice-versa. I've experience in many type of document's transla Plus

$20 USD / heure
(0 Commentaires)
0.0