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Order Processing & Customer Service Rep: Phone, Email, Chat Support

$2-8 USD / hour

Fermé
Publié il y a plus de 4 ans

$2-8 USD / hour

SUMMARY: In this role, you will utilize our product catalog to act as a consultant, helping our customers find exactly what they need. Due to our rapid growth, we are seeking qualified candidates who enjoy helping customers, can communicate clearly, are personable, and and are looking for a long-term commitment. Your enthusiasm for exceeding clients’ expectations will make you successful in this position. REQUIREMENTS - Must be available during the working hours of 6am -3pm PST - Must have a reliable computer and high-speed internet. What is your internet speed? Please take a screenshot from [login to view URL] and attach as part of your application. - Must be able to proficiently read, write and speak English JOB DUTIES & RESPONSIBILITIES - Things You’ll Do Day-to-Day 1. Provide outstanding customer service via email, phone, or chat 2. Place orders for customers over the phone, current call volume 10-15 calls a day 3. Return voice messages, missed calls, and follow-up with customers 4. Answer questions about products, stock levels, order changes, order status updates, refunds, replacements etc. 5. Research customer inquiries including being able to read and comprehend manufacturer specifications. 6. Work with mathematical concepts such as fractions and metrics as related to our industry. -------------------------------------------------------------------------------------- THE COMPANY: Are you looking for a long-term, stable job with career opportunities for professional growth? Work for a small company with a great reputation! Help us maintain our thousands of 5-star reviews on every e-commerce platform including Yelp and Google. Rok Hardware specializes in decorative and functional hardware, as well as kitchen and bathroom cabinetry. QUESTIONS: In order to be considered for this position, ALL questions must be answered with a VOICE SAMPLE (ex: MP3) . You will need to use our company website or other online resources. In voice samples, please record yourslef reading the question as well as respond as a professional customer service representative. 1. Hi! What is the widespread faucet measurement for this Chemcore sink, CH25x0-3? -Samantha 2. Good Morning. I have a Blum 170 Degree clip top hinge. Can I make this soft-close? If yes, can you please provide me with the part number? -Darrell 3. I would like to place an order. I am looking for 3/8" overlay soft closing hinge with press-In dowels. Is this the correct Blum product, 38N355C.06? -Chase (Please confirm or provide the correct part number) 4. Good evening! I received my international shipping quote. Everything looks good. What's the next step? I would like to place my order. -Robert 5. Respond in a voice sample, Your shift hours will be 6 am - 3 pm PST. Where do you live? What time is this shift in your time zone? Tell me why this shift works for your schedule. Are you willing and able to work Saturdays (10am-3pm PST)?
N° de projet : 22171806

Concernant le projet

43 propositions
Projet à distance
Actif à il y a 4 ans

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43 freelances proposent en moyenne $5 USD/heure pour ce travail
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Hi Future Client, I’m Janis and I’ve been here in freelancer since 2014 together with my team. I’m one of the preferred freelancers because of my good standing and good feedback from previous employers. I was asked by the freelancer staff to bid on your project. I believe we can help you with your requirements as we have a solid strong team within my team (we are not an agency). Most of us finish a Bachelors's degree and I can assign someone designated to your project or be assigned to me. My business is to make your business effective, profitable & efficient. We are able to have a sound understanding of our Clients’ operations and their corporate goals, and we continually bring knowledge and new ideas to them. I am a pioneer in the outsourcing/call center industry in the Philippines, and as such, have a deep understanding of world-class customer service, prompt delivery of jobs & the importance of client satisfaction of our work. The team is led by me–a forward-thinking, resourceful professional with more than 13 yrs of experience in Sales, Marketing & Customer Service; who understands the power of good relationships with customers/clients, and that this is the foundation of successful business & attracts repeat sales. We are highly-skilled, well-educated, English-speaking, smart professionals ready to deliver results for you. Been working on different projects since 2014, with most of my clients are from here (you can check the good reviews we garner on my profile).
$8 USD en 40 jours
4,8 (73 commentaires)
8,1
8,1
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Hello there, how are you? Wondering if you have time to discuss about this project? I can do chat and email support only. Hoping to hear from you. Thanks!
$5 USD en 40 jours
4,9 (81 commentaires)
7,6
7,6
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Hello! I would like to be considered for the position of your Customer Service specialist. I have gone through your description and can see that you need someone who goes above and beyond just the Customer Service role, I feel I am that person. I have over 3 years of experience which has involved responsibilities such as email and social media handling to mention a few. I also have no problem eventually working full-time. I feel my experience from similar support roles for e-commerce companies would be valuable. Hopefully, this brief proposal is enough for you to grant me an interview.
$8 USD en 40 jours
5,0 (15 commentaires)
7,0
7,0
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Hi Sir/Madam, It is being my pleasure to introduce you to me. I am an expert in email, calls, and chat. I will as per company requirements. I agree with the time. I work for Saturday also. I am from India. I work in US Shift. I am able to work on Saturdays (10am-3pm PST). They are happy from my work. Please review my profile. My profile is suitable for this project. I will complete this project on time. Please give me chance to work for you and provide me this opportunity. It will be glad for me. Thank You, Semi786
$3 USD en 40 jours
5,0 (23 commentaires)
6,2
6,2
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My name is Pablo Rosales, Founder/Owner of Call Center Tele4u. We will help you in any Telemarketing, Web Search or any other Virtual Assistant job guaranteeing positive results for your company
$8 USD en 40 jours
4,9 (15 commentaires)
6,1
6,1
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Votiko is established in 2004. Votiko has 45+ superstar telemarketers Team available to provide telemarketing service. At votiko, we have a professional, high performing and vibrant work force. Our values are integral to our success, and they are what differentiate us from the rest. Votiko provides the range of services: Outbound call Center Services The Outbound call center may be defined as the center that makes outbound calls either to the existing or potential customers on behalf of a company or a client. Our specialization in outboundprovides the best creative, dynamic and cost effective outbound call center solutions. - 24X7 Customer support - Outbound Callcenter Service - Appointment setting service - Cold calling - B2B & B2C Lead Generation Services - Market Research & Surveys Our professional approach to provide the best inbound call center solutions for companies/organizations results in an increased revenue. - Inbound Sales Services - Enquiry Handling Services - Help Desk & Technical Support Services - Call Handling service - 24X7 Chat support service - Administartion and Virtual assistant support Whichever you choose, we will do our best! Glad to meet you . Votiko team
$5 USD en 40 jours
5,0 (11 commentaires)
4,9
4,9
Avatar de l'utilisateur
Hi, If you're looking for a better virtual team to do Customer Support (Phone, Email, and Chat), appointment setting, cold calling, sales, Virtual Assistant and the like. We are based in the Philippines and we have a top-caliber team for you. We are trusted by clients from the UK, Australia, USA, and Canada by far. Maintaining client relationships for the long term process and giving them a satisfying end result. 10 years in the industry so we know what we are talking about. We build business offshore and connect to your customers online. Send us your interest. Thanks. Best, Paulkem
$5 USD en 40 jours
5,0 (1 commentaire)
4,6
4,6
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Hi, I am interested in applying as a data entry specialist in your job post. I have years of experience in working on data and reports from my previous job that equipped me with the knowledge I need in working on Microsoft excel and word. I was trained to work under pressure and a fast paced environment. I am open to new challenges and a fast learner. I am confident I have the necessary skills I need to be able to do the job. I may have not have experience yet working in upwork because I concentrated in working in my office job I am available for an interview at your most convenient time. My hourly rate is negotiable and I have a flexible working hours. I am very much excited and looking forward in working with you. Thank you Max
$5 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
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Hi there, I can fullfill up all the requriement of compnay as desicribed. I am also agree with all terms and conditions. Now I am looking for live interview to show my skills. Please Send me a message to discuss further. Thanks and Regards, Abdullah
$6 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
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Am very interested in this project and am sure I can complete this as soon as possible. And also ready to do the upcoming project of u.
$5 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
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i am looking for a work that i can do with my whole potential i have experience in customer handling so i think i can do your work with my whole efficiency and honesty
$11 USD en 100 jours
0,0 (0 commentaires)
0,0
0,0
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Hi, I have 4 years of experience in BPO Industry which includes customer support over the phone, telemarketing, sales, chat support, email support and data entry. We handle 40 to 50 calls every day. I also have 2 years of experience as virtual assistant/cold callers for my real estate clients. I am comfortable and confident talking to people over the phone. I work hard and always gets positive feedback from clients for being one of their top performing cold caller and customer service specialist. I can do up-selling. I learn things quickly, skilled and competent in both oral and written English communication, proficient in computer software like Microsoft Office applications and Google docs. I have an average result of 50wpm in typing test which just proves that I'm a fast worker and computer-savvy. I can do multi-tasking, name it! I'd love to learn more on how to help your business. Best, Mel
$7 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
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Hello I hope you are doing well. With reference to my work experience, I Satisfy all the for this job. I am sinære with my work & would never let you down in any way. I promise you will never regret for the decision to me in your organization. I can also work with you other then working hours absolutely free in Kind. Please let me know what you prefer. Thank You! Umair Ali
$5 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
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I am versertile and efficient. Satisfying my client is my number one priority. In this part of the world we don't get a lot of opportunities and so when we have one , we make the best out of it.
$6 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
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Hi, I am looking for an opportunity to work for your esteemed organisation and complete the work given to me as quickly and as efficienty as possible. Thank you in advance Relevant Skills and Experience Hi, Looking for a work at home opportunity and have a reasonable experience in the field Thank you!!
$5 USD en 25 jours
0,0 (0 commentaires)
0,0
0,0
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I have been working with a site for one year which provide customer service to their clients and have good convincing power for sale of the product and even provide the customer service through call. Relevant Skills and Experience Good convincing power Good typing speed Skill of talking to the client Understanding and assisting client accordingly
$2 USD en 100 jours
0,0 (0 commentaires)
0,0
0,0
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I believe that my more than 8 years of experience in the outsourcing industry doing project management and customer support as well as from an international IT company like SUN Microsystems would be of enormous benefit to your organization. I have played a major role in promoting the growth and success of my current firm, Your Virtual World. My current tasks include meeting with international clients to discuss the company’s products and services, closing deals and contracts for various outsourcing services, maintaining good relationship with existing clients, plus other operational functions. In addition, my experience with YVW has provided me with the extensive experience in communicating information between clients and technical/non-technical personnel. I am an effective organizer and planner. My outgoing and friendly nature allows me to interact well with staff members at all levels and with clients. I also possess technical, negotiation, and vendor management skills.
$5 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
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Hello! I offer services in business consulting, marketing and business strategy development. In the past, I successfully helped a wide variety of clients from all around the world, by establishing a strong business plan and helping maintain various aspects of company development on the internet. In specific, I can help you with: Marketing, Business plans, Customer Relations, Market Research, Presentations, Article writing, Budget planning, Project Management, And much more. With my experience and humble roots, I believe that I can be a great asset to your project. Let me know if you are interested in my offer, so we can start developing your business.
$4 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
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I have already worked as a virtual assistance. I have 5 years of working experience in customer service and data mining. I do editing and write quality content for blog post and other promotional content. I have worked on other projects before. I have worked over 1000 hours and I have some of my clients. I always focus on perfection and try to give my best on time. I am organized, responsible and very friendly. I will be obliged if you give me the opportunity to make a masterpiece for you.
$4 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0
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Hi, We have gone through your job description and understand your requirement. We have the expertise and are ready to work on this project. We have state of the art facility. we are PCI and ISO 9001-2000 compliant as well. Lets get into chat to discuss further. Regards: Corcel
$5 USD en 40 jours
0,0 (0 commentaires)
0,0
0,0

À propos du client

Drapeau de UNITED STATES
Irvine, United States
0,0
0
Méthode de paiement vérifiée
Membre depuis nov. 5, 2019

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