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YOU MUST BE FROM THE PHILIPPINES TO APPLY! Pay is $4/hour. Only respond if you agree to this pay rate. I run a small U.S.-based operation that needs hands-on help with day-to-day customer interactions. I receive a steady flow of inbound calls and emails, plus occasional outbound follow-ups, and I want every contact handled promptly and professionally. During that three-hour window you will: • answer incoming calls and place quick outbound callbacks when required, • reply to customer emails in a friendly, concise tone, and • keep our live-chat widget active so no visitor waits more than a minute. A rock-solid, high-speed internet connection is essential—dropped calls or slow chat responses won’t work for us. I currently forward calls through a VoIP line. Please be punctual, detail-oriented, and comfortable switching between phone, email, and chat channels seamlessly. A short end-of-shift summary (call log, resolved tickets, anything pending) will wrap up each day so I can pick up where you leave off. Outbound sales is also a must. If you have a calm phone presence, clear English, and experience juggling multiple support channels, I’d love to work together. Pay is $4/hour. Only respond if you agree to this pay rate.
Project ID: 40641239
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35 freelancers are bidding on average $5 USD/hour for this job

With 16 years of experience in customer service and telemarketing, I bring to the table a unique blend of skills and professionalism that make me an ideal fit for your virtual assistant position. As a Philippines native, I understand the nuances of your target customer base while delivering a friendly and concise tone in English that aligns seamlessly with your business needs. My consistent track record of generating quality leads, increasing sales, and improving customer engagement through internet marketing is well-documented. I am particularly adept at handling multiple support channels including phone calls, emails, and live chats - thereby ensuring all your inbound/outbound customer interactions are handled promptly and successfully. I understand the importance of having a reliable high-speed internet connection to maintain uninterrupted communication with your customers. Plus, my proficiency in call logs, resolving tickets, and summary reports will ensure excellent wrap-ups for each shift. My ultimate goal is generating measurable results for my clients so you can rest assured that I will go above and beyond to help your business succeed.
$4 USD in 40 days
4.7
4.7

Hi, I have experience in customer support, email handling, live chat, outbound follow-ups, and maintaining professional customer communication. I’m comfortable managing calls, emails, and chat simultaneously while staying responsive, organized, and detail-oriented. I agree to the $4/hour rate and would be happy to support your team with reliable day-to-day customer service. Regards Nahida
$4 USD in 40 days
4.3
4.3

Hi, I agree to the $4/hour rate and would be happy to help with daily customer support. I have experience handling customer communication through email, chat, and admin support, and I’m comfortable switching between tasks while keeping replies clear, friendly, and professional. I have reliable internet, strong written English, and a calm approach when dealing with customers. I can answer calls, handle quick callbacks, respond to emails, keep live chat active, and send a short end-of-shift summary with resolved items, pending issues, and any follow-ups needed. I’m punctual, organised, and comfortable following your process so every customer gets a quick and helpful response.
$4 USD in 40 days
4.1
4.1

Dear Hiring Manager, I understand your preference for a Philippines-based assistant. While I'm based in Nigeria, I hope you'll consider my application based on my experience, reliability, and commitment to delivering excellent customer service. I have hands-on experience working with a U.S.-based cleaning company where I handled inbound and outbound calls, responded to customer inquiries, scheduled appointments, followed up with customers, coordinated with cleaning staff, and ensured smooth daily operations. I also have e-commerce customer support experience with a European company, assisting customers with order updates, shipping inquiries, returns, refunds, and resolving issues through Freshdesk and email. One achievement I'm proud of was turning a dissatisfied customer who left a 1-star review into a happy customer who later updated it to 5 stars through clear communication, empathy, and timely follow-up. I understand the importance of punctuality and reliability. Having supported U.S. clients, I'm comfortable working U.S. business hours and can seamlessly switch between calls, emails, and live chat while meeting response-time expectations. I also accept the $4/hour rate and am available to start immediately. Thank you for your consideration. I'd welcome the opportunity to demonstrate that my experience and work ethic can add value to your team despite my location. Kind regards, Mabel Johnson
$4 USD in 40 days
3.6
3.6

⚡ I HANDLE THIS TYPE OF WORK REALLY WELL. I have just handled customer service for a small business using VoIP and live-chat support. I understand you need prompt and professional responses to inbound calls and emails, plus quick outbound follow-ups. I can ensure your live-chat widget stays active, and I’ll provide a detailed end-of-shift summary. Staying punctual is key, and I’ll make sure no visitor waits long. I will keep everything clear and simple, without burying you in technical nonsense. MESSAGE ME, WORST CASE YOU GET FREE ADVICE. Regards, Stefan.
$4 USD in 7 days
2.1
2.1

Hello, I’m a Philippines-based Customer Service and Virtual Assistant with 9 years of experience in customer service, technical support, call center operations, sales, and administrative support. I’m interested in your project and fully agree to the **$4/hour rate**. I have hands-on experience handling inbound and outbound calls, customer emails, live chat, follow-ups, and sales conversations. I’m comfortable switching between multiple channels while keeping responses professional, accurate, and timely. My experience includes: • Inbound and outbound customer calls • Outbound sales and follow-ups • Email and live chat support • Customer issue resolution and ticket handling • VoIP and call center environments • CRM/helpdesk platforms including GoHighLevel, HubSpot, and Zendesk • Daily reporting and task tracking • Technical and administrative support I have a reliable internet connection and understand the importance of being available and responsive during your three-hour support window. I’m punctual, detail-oriented, comfortable working independently, and able to provide a clear end-of-shift summary of calls, resolved issues, and pending follow-ups. I’m looking for a long-term opportunity and would be glad to become a reliable extension of your team. Thank you for considering my application. I’m ready to get started.
$4 USD in 40 days
2.2
2.2

Hello, I’m an experienced Customer Service & Virtual Assistant professional with 5+ years of experience handling calls, email, live chat, customer follow-ups, and outbound sales. I’m confident managing multiple channels efficiently while maintaining fast response times, professional communication, and accurate records. I’m comfortable with VoIP, CRM systems, customer issue resolution, and end-of-shift reporting. I’m reliable, detail-oriented, calm on calls, and comfortable working independently in a fast-paced remote environment. I also agree to the stated $4/hour rate. I’d be happy to provide dependable support and ensure every customer interaction is handled promptly and professionally. Thank you for considering my application. Zam
$4 USD in 40 days
1.7
1.7

Hi, I’m interested in supporting your U.S.-based operation with inbound calls, outbound follow-ups, customer emails, and live chat. I’m comfortable multitasking across channels while maintaining fast, professional communication and accurate records. I have reliable high-speed internet, a calm phone presence, and strong English skills. I also understand outbound sales and can confidently handle follow-ups. I agree to the $4/hour rate.
$4 USD in 40 days
1.4
1.4

I agree to the $4/hour rate and can support your U.S.-based operation with steady, hands-on coverage across calls, email, live chat, and outbound follow-ups. I’m comfortable switching channels quickly, keeping responses prompt, and maintaining a calm, professional phone presence. I can handle your three-hour window reliably, keep the chat widget active, and provide a clear end-of-shift summary with call logs, resolved tickets, and any pending items so you always have a clean handoff. I understand the importance of strong internet, punctuality, and detail-oriented execution. I’m ready to work smoothly through VoIP, support customers professionally, and help keep your day moving without gaps. Panagiotis
$20 USD in 20 days
0.0
0.0

Hello, I understand the importance of prompt and professional customer interactions for your U.S.-based operation. With my experience in customer service and virtual assistance, I am confident that I can handle inbound calls, emails, and live chat support seamlessly. I am based in the Philippines, ensuring that I am within your required time zone for availability. I have a reliable high-speed internet connection to ensure uninterrupted communication and can efficiently manage multiple support channels. Additionally, I am detail-oriented and punctual, ensuring that every customer interaction is handled effectively. I am comfortable with outbound sales and can provide end-of-shift summaries to keep you updated on the day's activities. If you are looking for someone with a calm phone presence, clear English communication skills, and the ability to juggle various support channels, I am ready to assist you. I look forward to the opportunity to work together. Best regards, Saddam
$5 USD in 40 days
0.0
0.0

Hello, I'm bharghav, with 10 years of experience in Matching Job Skills, specifically with Asterisk PBX and VoIP systems. My expertise ensures seamless communication setups, crucial for your customer service needs. I understand your requirement for a reliable virtual assistant to manage inbound/outbound calls, emails, and live chat, ensuring prompt and professional customer interactions at $4/hour. My background in VoIP and Asterisk PBX allows me to integrate perfectly with your existing call forwarding system, ensuring no dropped calls and efficient service delivery.
$5 USD in 3 days
0.0
0.0

Hi, I understand you’re specifically looking for a Philippines-based VA, and I’m based in the UAE. However, I’m very interested in your project and would appreciate the opportunity to be considered. I have 3+ years of professional experience in finance and operations, with strong communication, customer handling, follow-ups, and multitasking skills. I’m comfortable with calls, emails, live chat, and outbound follow-ups, and I can work at your stated rate of $4/hour. I’m reliable, detail-oriented, and available to start immediately. Best regards,
$5 USD in 40 days
0.0
0.0

Since the client explicitly requires applicants to be based in the Philippines, make sure you meet that requirement before applying. I have experience handling customer calls, emails, live chat and outbound follow ups with a professional and friendly approach. I am comfortable managing multiple communication channels, responding promptly, maintaining accurate records and resolving customer concerns efficiently. I understand the importance of punctuality, reliable internet and clear English communication for this role. I can also handle outbound sales conversations professionally and provide a concise end of shift report covering calls, resolved issues and pending tasks. I agree with the stated $4 per hour rate and am available to work consistently during the required hours.
$5 USD in 40 days
0.0
0.0

I am a hardworking and adaptable professional with a Grade 12 certificate and a Code 8 driver’s licence, experienced in site management, logistics, courier driving, financial advising, and community outreach. My background has taught me how to plan, organize, and deliver results while working with people from different communities and industries. I have a strong love for nature, farming, and sustainability, which drives me to approach every project with care and responsibility. I am confident that my skills in operational planning, communication, and logistics will allow me to complete this project efficiently and with attention to detail. My approach is simple: I listen carefully to what is required, clarify any unclear details, and then deliver work that is accurate, timely, and professional. I am reliable, flexible, and eager to learn, which makes me well-suited for projects that require commitment and consistency. Could you please share more about the specific requirements and deadlines for this project? That will help me tailor my work to meet your expectations exactly. Thank you for considering my bid — I look forward to contributing to your project.
$5 USD in 40 days
0.0
0.0

"Hello, I am very interested in your project. I have strong experience in data entry, email handling, and customer support tasks. I am quick, detail-oriented, and ready to provide professional service to your clients. I can start immediately and look forward to working with you. Thank you."
$5 USD in 40 days
0.0
0.0

I understand the requirement for a reliable Philippines based VA working at $4 per hour. I can handle inbound and outbound calls, customer emails, live chat, and follow ups with a professional and friendly approach. I am comfortable working with VoIP systems, managing multiple support channels, maintaining fast response times, and handling outbound sales conversations. I can also provide a clear end of shift report covering calls, resolved issues, pending tasks, and follow ups. I am detail oriented, punctual, and ready to work consistently within your required schedule. I can start immediately.
$5 USD in 40 days
0.0
0.0

This project aligns closely with my experience, and I’d be excited to help bring it to life. I have handled customer interactions in a similar environment, ensuring that every contact is managed promptly and professionally. I understand the importance of maintaining a seamless flow between calls, emails, and live chat, as well as providing a short end-of-shift summary for continuity. While I am new to Freelancer, I have tons of experience and have done other projects off site. My calm phone presence and clear English ensure effective communication with customers. I'm committed to providing an efficient and user-friendly service, and I’m ready to discuss how I can meet your needs. I would love to chat more about your project! Regards, Bester Devenier
$6 USD in 7 days
0.0
0.0

I agree to the $4/hour rate and am available to provide reliable, professional support during the required three-hour window. I’m comfortable handling calls, outbound sales and callbacks, customer emails, and live chat while maintaining a friendly, clear, and responsive communication style. I’m detail-oriented, punctual, and able to multitask efficiently. I can also provide a clear end-of-shift summary covering completed calls, resolved issues, and pending tasks.
$6 USD in 30 days
0.0
0.0

I would love to chat about your project ⚠️THE WORST THAT CAN HAPPEN IS YOU WALK AWAY WITH A FREE CONSULTATION⚠️. At TashriqueTech, we work with a select group of clients to provide focused support and better results. I offer reliable customer service and virtual assistant solutions designed to handle your day-to-day interactions effectively. From promptly answering inbound calls to managing customer emails and live chat, I ensure every contact is handled with professionalism. With a high-speed internet connection and a calm phone presence, I’m adept at juggling multiple support channels. I’ll provide end-of-shift summaries to keep you updated on any pending items. IF YOU'RE NOT HAPPY YOU DON'T PAY. So, feel free to message me to discuss how we can work together! You can view my portfolio here: [insert portfolio link].
$4 USD in 7 days
0.0
0.0

With regards to your project, I am highly qualified and experienced in virtual assistance and customer service operations. My name is Justin, and my proficiency with data management makes me a valuable asset to your operation. Not only can I handle Microsoft applications such as Excel, Word and Access smoothly, but I also possess the necessary skills for flawless customer interaction. Having worked with different time zones and multinational organizations, I understand the importance of promptness, attention to detail, and seamless channel switching when it comes to customer service. My reliability is shown by my ability to maintain a calm phone presence even during peak hours while replying to emails concisely. In addition, I've got experience using VoIP lines which aligns with your unique requirements. Lastly, I'd like to assure you that regardless of the pay rate, the quality of service will never waver. Though $4/hour may seem low for some positions, please be certain that it wouldn't affect my work ethic or dedication to providing efficient support. Rather it motivates me to prove my worth every single day by ensuring all calls are attended to promptly and no email or live-chat gets unduly delayed. Consider giving me a chance on this project as I work industriously towards achieving remarkable results for your business.
$5 USD in 40 days
0.0
0.0

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