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YOU MUST BE FROM THE PHILIPPINES TO APPLY! Pay is $4/hour. Only respond if you agree to this pay rate. I run a small U.S.-based operation that needs hands-on help with day-to-day customer interactions. From 12 p.m. to 5p.m. Eastern (that’s 12 a.m.–3 a.m. Manila time), I receive a steady flow of inbound calls and emails, plus occasional outbound follow-ups, and I want every contact handled promptly and professionally. During that three-hour window you will: • answer incoming calls and place quick outbound callbacks when required, • reply to customer emails in a friendly, concise tone, and • keep our live-chat widget active so no visitor waits more than a minute. A rock-solid, high-speed internet connection is essential—dropped calls or slow chat responses won’t work for us. I currently forward calls through a VoIP line. Please be punctual, detail-oriented, and comfortable switching between phone, email, and chat channels seamlessly. A short end-of-shift summary (call log, resolved tickets, anything pending) will wrap up each day so I can pick up where you leave off. Outbound sales is also a must. If you have a calm phone presence, clear English, and experience juggling multiple support channels, I’d love to work together. Pay is $4/hour. Only respond if you agree to this pay rate.
Project ID: 40405103
24 proposals
Remote project
Active 14 days ago
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24 freelancers are bidding on average $4 USD/hour for this job

With a decade of experience in telemarketing and inbound support, I am confident that I am the ideal candidate to meet your customer service needs. As someone who has served the UK, US, and Canadian markets, I have gained deep cultural familiarity with Western markets. As a result, my communication skills have evolved to cater to different clients' needs. Combining this understanding with my neutral accent, you can expect smooth and effective interactions that build trust. My proficiency in handling complex queries and customer retention through various channels aligns perfectly with your requirements. I understand the value of a prompt response and how it impacts customer satisfaction. Thus, I guarantee not just quick responses to calls, emails, and chat inquiries but also maintaining a friendly and professional tone throughout. Moreover, my expertise in Digital Marketing ensures that my services go beyond just 'answering calls' or 'sending emails'. I fully understand business operations during different time-zones and the need for comprehensive reporting after each shift to enable effective continuity. I also bring valuable skills in local SEO via Google Maps listings and social media management to boost your US-based operation's online visibility. At an hourly rate of $4, let's partner up to enhance customer satisfaction for your business!
$4 USD in 40 days
4.7
4.7

Having been in the virtual assistance and customer support industry for a considerable amount of time, I have acquired the essential skills and experience necessary for this project, making me an ideal fit. My proficiency in English, coupled with my knowledge in operating multiple customer service channels such as phone, email, and live-chat, is precisely what you need to handle your steady flow of incoming and outgoing communications effectively. In addition, I am from the Philippines which means I am within the same timezone as you and can be available promptly from 12 p.m to 5 p.m, Eastern Time. This works perfectly well with the requirement of your project. Furthermore, my previous role as a content writer has honed my ability to communicate clearly and professionally in writing. This will greatly aid me in writing prompt and concise replies to customer emails maintaining a friendly tone. With me as part of your team, I would guarantee that all customers are promptly attended to on all channels thereby enhancing their experience with your brand. My commitment to providing reliable support coupled with my exceptional organizational skills will enable me to not only meet but exceed your expectations in handling this project. Hoping we can discuss further!
$5 USD in 40 days
2.7
2.7

Hello, I understand your requirements, but I want to be upfront—I am not based in the Philippines, which is a mandatory condition for this role. If you’re open to candidates outside the Philippines, I can offer strong experience in handling calls, emails, and live chat support with a professional tone, along with reliable availability and consistency. Otherwise, I recommend focusing on applicants who meet your location requirement to ensure smooth coordination. Warm regards, Harpreet Singh
$5 USD in 50 days
2.3
2.3

Hello, I am ready to dive into your project immediately. I’ve handled multi-channel customer support including inbound calls, email, and live chat, while maintaining fast response times and clear, professional communication. I’m comfortable working with VoIP systems, managing callbacks, and providing structured end-of-shift summaries to keep operations smooth. I understand the importance of responsiveness and consistency, especially in a fast-paced support window, and I’m fully aligned with the expected workflow and pay rate. I want to discuss with you in more detail. Warm regards, Maria
$5 USD in 40 days
0.0
0.0

With respect to your project, I believe my extensive experience working as a virtual assistant, a data entry specialist, and juggling multiple support channels in previous roles put me in good stead to handle the tasks you've outlined and perform at optimal levels. My calm phone presence, clear command of English and knack for providing top-notch customer service distinguishes me as an excellent candidate. Additionally, I must emphasize my adaptability. Having worked in different time zones and being fully available during your required window, I am prepared to tackle the challenge head-on. My strong, rock-solid internet connection guarantees zero interruptions or dropped calls - an essential quality in ensuring a smooth operation as your virtual assistant. Lastly, due to my experience in end-of-day summaries for my previous employers, I am well-versed in providing comprehensive logs that detail resolved issues and any pending matters. Overall, If given the opportunity, I am confident that I can provide exemplary service with a high level of attention to detail and efficiency at your preferred budget of $4/hour. If you seek reliability, diligence, and superior customer support skills n your Virtual Assistant for your U.S-based operations, look no further!
$4 USD in 31 days
0.0
0.0

“I am confident in delivering high-quality work tailored to your requirements. With experience in client management and business operations, I ensure accuracy, timely delivery, and effective communication to achieve the best results for your project.”
$5 USD in 40 days
0.0
0.0

Hello, I am interested in your project. I am a native Portuguese speaker and I can help with chat, customer support and simple tasks. I am available to start immediately and I can follow instructions carefully. I can also do a small test if needed. Thank you.
$3 USD in 48 days
0.0
0.0

The first response sets the tone for the entire customer experience. I work where speed, clarity, and consistency matter. As a Staff Manager at a US-based security company, I handled high-volume inbound calls, emails, and live chat, ensuring every interaction was answered promptly and professionally. I managed follow-ups, maintained clean call logs, and delivered end-of-shift summaries so nothing was missed. Alongside that, I supported a European grooming brand on customer communication and B2B outreach, where I handled conversations, follow-ups, and kept pipelines organized across channels. I am comfortable switching between phone, email, and chat while maintaining quality. I also have experience with outbound callbacks and sales conversations, so I focus on resolving issues while moving conversations forward. I have a stable internet setup, clear communication, and I show up consistently during required hours. If you need someone who can keep your communication fast, organized, and reliable, I am ready to take ownership from day one.
$4 USD in 40 days
0.0
0.0

Blessed day! I’m interested in the position and I confirm I agree to the $4/hour rate. I’m available for the required shift (12 a.m.–3 a.m. Manila time) and ready to start. I currently work with a U.S.-based private client handling rental property operations in Southern California, where I manage tenant inquiries, respond to emails, handle calls, and provide day-to-day customer support. This has trained me to stay responsive, organized, and professional across multiple communication channels. I’m comfortable working in a fast-paced environment, switching between phone, chat, and email while maintaining a calm and friendly tone. I also have experience with follow-ups and ensuring issues are resolved efficiently. You can expect me to be reliable, detail-oriented, and consistent with timely updates and end-of-shift summaries. I have a stable high-speed internet connection and can fully commit to the schedule. Looking forward to the opportunity to work with you.
$4 USD in 15 days
0.0
0.0

Dear, I hope you’re doing well. I’d love to apply for the Customer Service Representative position. I have over 2 years of experience supporting customers in eCommerce, where I handled inquiries, resolved concerns, and made sure every customer had a smooth and positive experience. I genuinely enjoy helping people and making sure they feel heard and supported. In my previous roles, I managed emails, handled support tickets, and assisted customers with orders, refunds, and product questions. I always aim to respond promptly, communicate clearly, and find the best solution for each situation. I’m reliable, patient, and easy to work with, and I understand how important it is to provide consistent and caring support especially for a long-term role like this. Skill Set & Tools: Product Research & Listing Shopify Dropshipping Tools Customer Support & Ticket Management Zendesk, Gorgias, Slack, Notion Google Workspace & Spreadsheets Facebook Moderation Social Media Management I’m currently looking for a stable opportunity where I can grow, contribute to a team, and continue doing what I love in customer service. Thank you so much for your time and consideration. I’d be happy to support your team and look forward to hearing from you. Best regards, Jean
$5 USD in 40 days
0.0
0.0

As a native of the Philippines, I’m well-acquainted with the work culture and time-zones that matches seamlessly with your US-based operations. My fluency in English, calm phone presence, and clear communication skills have been honed over many years in customer service roles. My ability to manage multiple support channels efficiently enables me to handle the steady flow of inbound calls, emails, and occasional outbound callbacks proficiently during your 12 p.m.-3 p.m. window. I understand the importance of reliability and professionalism in customer interactions; that's precisely why my core freelancing traits are punctuality and being detail-oriented. I am familiar with using VoIP lines for efficient call forwarding, ensuring smooth communication. Moreover, my negotiation skills and experience in outbound sales make me an ideal fit for this role as well. I can give you top-notch customer service while making sure your business achieves its sales goals. Above all, my fast delivery and focus on 100% accuracy will be valuable in providing you with a succinct end-of-shift summary to help you wrap up each day effectively in accordance with your needs. Let's collaborate to bring prompt, professional customer handling to your operation!
$5 USD in 40 days
0.0
0.0

Hi Hiring Manager, I am interested in applying as your Virtual Assistant. I am willing to be paid $4/hour. I am a CSR before for 3 years. I can work in a fast pace environment, can work in a different timezones and I can keep your data private. I am eager to learn new concepts and processes. Hoping to be hearing from you. Best Regards, Ma. Jouzi Naaman
$4 USD in 40 days
0.0
0.0

Good Day! I am based in the Philippines and I agree to the $4/hour rate. I have 2 years of experience as a Virtual Assistant specializing in data entry, with strong skills in accuracy, organization, and Excel. I am detail-oriented, reliable, and able to work efficiently under pressure while handling multiple tasks. I am confident in managing calls, emails, and chat support professionally, ensuring clear communication, quick responses, and a positive customer experience.
$4 USD in 40 days
0.0
0.0

Hi, I am interested in working with you and I agree with the conditions provided. I have an experience in customer service through phone, email and chat. I'd love to help you with your task. Looking forward to your response. Kind regards, Arvin J.
$4 USD in 40 days
0.0
0.0

I am writing to express my strong interest in your Customer Support position. I am based here in the Philippines and I am fully available to work during your required hours. I have read your job description carefully and I agree to the rate of $4/hour. Hope this will help me grow in this job, Godbless
$4 USD in 40 days
0.0
0.0

Hi there, I came across your job posting and wanted to reach out because it genuinely feels like a great fit for me. I’m Jeru, a Virtual Assistant based in the Philippines, and I’m comfortable working the 12 a.m. – 3 a.m. Manila schedule at the $4/hour rate you mentioned. I’ve handled customer support through calls, email, and live chat, and I always aim to keep conversations clear, helpful, and professional—especially when dealing with different types of customers. I take pride in being organized and detail-oriented. Whether it’s managing multiple tasks, keeping response times quick, or making sure everything is properly logged, I try to keep things running smoothly behind the scenes. I also make it a point to wrap up each shift with accurate summaries so nothing gets missed. I have a stable internet connection, a quiet workspace, and a calm approach to work, even during busy hours. You can count on me to be consistent, reliable, and easy to work with. If you think I’d be a good fit for your team, I’d love the chance to learn more about your needs and how I can help. Looking forward to hearing from you.
$3 USD in 56 days
0.0
0.0

Hello, I am writing to express my interest in the Virtual Assistant position. I am open to a rate of $4 per hour and bring three years of experience as a Customer Service Representative. I am comfortable working in fast-paced environments, adapting to different time zones, and handling sensitive information with strict confidentiality. I am also eager to learn new systems, concepts, and processes to better support your needs. I look forward to the opportunity to contribute to your team and hope to hear from you soon. Best regards, Marcial
$4 USD in 40 days
0.0
0.0

Hi, It looks like we found each other at the right place and time. I can do the tasks for you. I've just been waiting for someone who will take a leap of faith with me. HIRE ME, I can assure you it will be worth it. Kind regards, Annie
$5 USD in 40 days
0.0
0.0

Hi, I’m interested in the role and I’m comfortable with the $4/hour rate. I have experience handling customer support through calls, email, and chat, and I’m confident managing multiple conversations while keeping responses clear and professional. I’m also detail-oriented and make sure all interactions are logged and followed up properly. I have a stable internet connection, a quiet workspace, and I’m available during the required hours. Thanks, Keith
$4 USD in 40 days
0.0
0.0

Hi, I am a highly organized, detail-oriented Freelancer based in the Philippines with experience in handling US-based customer service, and I fully agree to the $4/hour rate. I understand you need a calm, professional voice to manage inbound calls, emails, and live chat simultaneously during the 12 a.m. – 3 a.m. Manila time slot, with a focus on quick, friendly service. I discovered your job posting and I'm reaching out to express my interest in joining your team. Over the past few years, I've had the opportunity to work as a Freelancer and Technical and Customer Service Representive, supporting customers and colleagues across different channels from calls and emails to live chat. In these roles, I’ve learned the importance of patience, attention to detail, and staying calm under pressure, which I believe are key to providing great service. One of the things I’m most proud of is my ability to work independently and manage tasks with minimal supervision. Whether it’s mentoring teammates, resolving tickets, or assisting with customer concerns, I always strive to bring a sense of responsibility and passion to everything I do. I’m excited about the possibility of bringing this same dedication and positive attitude to your team. I would love to learn more about your company and how I can contribute. Thank you very much and I hope you can consider my application. I look forward to the opportunity to chat with you soon.
$4 USD in 48 days
0.0
0.0

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