We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services.
A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.
The goal is to promote business growth by expanding the company’s clientele.
-Cold call people using a given phone directory.
-Answer incoming calls from prospective customers
-Use scripts to provide information about product’s features, prices etc. and present their benefits
-Ask pertinent questions to understand the customer’s requirements
-Persuade the customer to buy by demonstrating how merchandise or services meet their needs
-Record the customer’s personal information accurately in a computer system
-Deal with complaints or doubts to safeguard the company’s reputation
-Go the “extra mile” to meet sales quota and facilitate future sales
-Keep records of calls and sales and record useful information