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I am looking for an English-writing Customer Service Agent.

$250-750 USD

Fermé
Publié il y a environ 8 ans

$250-750 USD

Payé lors de la livraison
Hi ! - 1 sentence job overview: I am looking for an English-writing Customer Service Agent. - What I need the freelancer to do: I am looking for someone 100 percent fluent in English, to act as a customer support agent via a text livechat. Goal is to give answers to visitors asking us some questions via our live chat. Ideally, this person has to be able to work to cover the full USA time zone from Monday to Friday during work hours (based on CST – Central Standard Time). As work is not consistent over time, we would like to have you connected from Monday to Friday during work hours (based on CST – Central Standard Time) and during this timeframe, we would pay you per task (= per number of single chat you have everyday). - Key skills needed to do the job well: You need to be a good english writer. You need to be available and connected for this job from Monday to Friday during USA work hours (based on CST – Central Standard Time) from 8:30am to 7:30pm. When someone want to chat, you need to answer quickly. You'll need to understand our service and the service we provide in order to answer to people. But we'll help you on that and it's simple to understand. - What I think a successful engagement will look like for me as a client: Making sure you are professional in your behavior and in your answers. Making sure you don't make any mistakes in English is important to us (really small mistakes are OK). Making sure your answers are always funny and positives is also very important to us. Making sure your average response time is really short is important to us. - Payment We'll pay you a USD10 minimum fee per day. (= $200 per month) + USD1.5 per single visitor chat. (you can expect to live chat with 10 to 30 single visitor per day). - We look forward to learning more about you and working with you! Best, Alex
N° de projet : 9457124

Concernant le projet

21 propositions
Projet à distance
Actif à il y a 8 ans

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21 freelances proposent en moyenne $353 USD pour ce travail
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I have 6 years of experience in customer support and admin support tasks. I have done live chat support (olark), admin support, email handling, phone support, content moderation, ticketing system (zendesk, freshdesk, happyfox), list creation, web to excel tasks, ecommerce product entries, data scrapping, real estate tasks and more admin related tasks.
$250 USD en 30 jours
4,9 (60 commentaires)
6,7
6,7
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Hi I am able to do Live chat for your company for any hours you specify. I have been working for live chat since 2011 and have started my career in call centers in 2005. I have worked for Live chat for flower shops Live chat for renovation companies Live chat for transcription services Live chat for plumbing services Live chat for recruiting companies Kindly get back to me so we should discuss it further and decide a good time to have it started asap. Regards Nasir
$277 USD en 10 jours
5,0 (6 commentaires)
6,6
6,6
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Hello, my name is Pablo Rosales and I live in Nicaragua. I am very organized, very efficient and very professional. I am also very friendly and patient when it comes to dealing with customers over the phone. I have a Bachelors in Management from an USA University. Have done numerous inbound/outbound calling projects. From selling cellular phones, offering a rate reduction in a company's monthly phone bill, selling remodeling/construction services to selling a tennant computerized system. All using ZOIPER, X-lite,Softphone, vulcan 7 dialers and Bria Also have used SKYPE to make calls.
$666 USD en 5 jours
4,9 (30 commentaires)
6,3
6,3
Avatar de l'utilisateur
Greetings! I am very much interested in this job because from the job description, I understand that this is what I am doing since 2011. Now I can call myself an expert in Customer Support. I can handle your live chat during USA working hours and emails also if you want. I am giving you assurance of quality work. And also, I agree with your payment policy. Would you like to give me a chance to prove myself? Best regards, -Munaf Arnob
$250 USD en 10 jours
5,0 (18 commentaires)
5,6
5,6
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Hello, My name is Tanzila. I am good in Telemarketing: *Sales *B2B calling *Appointment Setting *Cold Calls Also I follow ups with my calls in the past who shows even just a bit interest with the offer. One of my advantage is that I used to record all the outcome of my calls using an excel or spreadsheet by Google and shared it with my client in order for them to see live update and can do comments right away and can do some changes asap in order for them not to waste more time and spend more money without getting anything. I am a quick learner and know how to make a smart strategy in order to achieve the results. Also I have accurate, fast keying skills and sound knowledge of computer applications. Proven ability to collect and manage information efficiently and accurately. Excellent written and verbal communication skills and a strong desire to work hard and perform well. If you provide me with an opportunity , i assure you that i won't let you down.
$250 USD en 10 jours
4,7 (23 commentaires)
5,4
5,4
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In a sentence, "I'm confident that we are your solution." I run a very small team who provide thoughtful, knowledgeable, and efficient support and order processing for a select number of eCommerce clients on a daily basis. Whether it's Shopify, Magento, fashion, or technical, we have a firm grasp on the task. Aside from customer service, our clients also entrust us with coordinating with suppliers to maintain their inventory levels, as well as drop ship arraignments. At the moment, we cover the EST day from 7AM until 6PM. In the next two weeks, our coverage will extend from 7AM until 4AM EST with the inclusion of two staff members currently in training. I would appreciate the opportunity to learn about your exact needs. Regards, Aaron
$250 USD en 10 jours
5,0 (6 commentaires)
4,9
4,9
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I'm interested to work as a VA CS to your company. I don't have experience as a live support but I'm willing to provide my services and happily work with your company. I hope you will give me some chance to prove my skills. Regards, Jay
$250 USD en 30 jours
4,8 (34 commentaires)
4,8
4,8
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Hello, my name is Eric. I have been telemarketer for 5 years. So I have a great experience at inbound and outbound calls. I have Fluent English and my typing speed is more than 150 cpm. I also had an experience to be an outsourcing virtual assistant. I have been working in such project for 14 month. I answered calls, emails and chat. My computer skills are advanced. (MS Office package, Skype, internet, google doc.) I'm looking forward for your response. If you are interested in my application, please, feel free to contact me on skype: moveup.5
$444 USD en 30 jours
4,4 (2 commentaires)
4,0
4,0
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Hello, I am a virtual assistant from Sweden. Since I have previous experience I can deliver a quality service. Moreover I am comfortable with the time frame. So if you think that I am the right person to hire please drop me a message to discuss about the task. Thank you Regards, Elsa22
$250 USD en 30 jours
5,0 (5 commentaires)
3,4
3,4
Avatar de l'utilisateur
My name is Sudhani, based in India. I worked with many US Based clients at different levels. I have good understanding of the web technologies and online promotion strategies. I can multi-task and can handle a broad range of tasks. I am also a very fast learner.I am sincere, Hard Working, and available online 24/7 when needed. I am used to working during the US timings. I am fine with this payment. You can try me for a week before you can hire me. We'll pay you a USD10 minimum fee per day. (= $200 per month) + USD1.5 per single visitor chat. (you can expect to live chat with 10 to 30 single visitor per day). Looking forward to have a great time working with you. Regards, Sudhani Don
$250 USD en 30 jours
5,0 (2 commentaires)
1,8
1,8
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Good day! I would like to submit my application as Data Entry Expert. I shall be pleased to consider me as a qualified applicant.I believe my qualifications would make me an outstanding asset to your organization. I would appreciate the opportunity to meet with you. I look forward to hearing from you
$250 USD en 10 jours
5,0 (2 commentaires)
0,6
0,6
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We are professional and we will deliver you in less time with quality for sure.
$388 USD en 1 jour
0,0 (0 commentaires)
0,0
0,0
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I'm a highly experienced customer support agent who has worked at first, second and third level support as well as developing customer retention strategies and working as a customer experience executive. I'm a fluent English speaker with English being my mother tongue.
$333 USD en 10 jours
0,0 (0 commentaires)
0,0
0,0
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WILLING TO WORK FOR $200 A MONTH EVEN WITH NO EXTRA $ FOR per single visitor chat. I have gone through your job posting and become very much interested to work with you. I am an expert in this field. I have years of experience working as Customer Service Agent I have a lot of skills that can be very useful for your business. I have excellent command over English. I am a very trustworthy, hard worker, productive, fast learner and worthy of your attention I hope, I would be the perfect candidate for this job. Awaiting a positive response from you. Kinds Regards,
$250 USD en 30 jours
4,7 (3 commentaires)
0,0
0,0
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I have 7 years of Data Entry experience. I am a self-motivated, ambitious individual. I can guarantee the job will get done. I have great interpersonal skills and provide excellent customer service and great communication skills which will allow us to communicate effectively. I am very detail oriented, I type 40+ wpm and I will put to use my great organizational skills. I also have Microsoft Word/Office/Excel experience.. If you have any further questions, please feel free to contact me.
$250 USD en 10 jours
0,0 (0 commentaires)
0,0
0,0
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I have experience in Chat support, I can do that job for you and I have huge team that can assist you in your success, give us the opportunity to show you, what we can do for you. To make a proper bid for you and to help you achieve your goals, I will need to know the following: a. How many customers are you interested to reach in a daily basis? b. what are your long term goals with your project? c. If I am able to put a team together for you, that will help your ROI to grow 10 to 100%, will you give us the opportunity to work with you?
$555 USD en 10 jours
0,0 (0 commentaires)
0,0
0,0
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I am available to work the full USA times mentioned. I have high speed broadband connection. I am extremely reliable. I work from home making handmade wedding stationery and am familiar with chatting extensively to potential and existing brides and grooms. I am always in front of my computer so could respond to live text chat very quickly. I am very methodical in my work and have a very polite and courteous manner when communicating with customers. I have many years experience as a legal secretary. I apply myself professionally in every task but I also have a sense of humour. Thank you.
$333 USD en 30 jours
0,0 (0 commentaires)
0,0
0,0
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The opportunity presented is very appealing and I believe that the last almost 2 decades of prior work experience as well as my A+ certification will make me a very strong candidate for this position. I have worked for a variety of call centers ranging from small to large and provided remote support and scheduling through them all. I have worked with AD extensively, handled system, software and peripheral support, assisted in network setup and support and provided mobile device and console support. I have worked with a variety of large and proprietary scheduling software and learn very fast. I possess strong knowledge in a variety of software, languages, media design both in digital and printed material and have also filled many different roles depending on company need. During my time as a manager I directed teams of various sizes ranging in employee numbers between 2 to 65+ people. Those employees as well as the management that I answered to would say that I am a stellar over-performer and a strong team builder. I would love to receive an offer regarding this position and hope to hear from you. Michael Vilches
$555 USD en 1 jour
0,0 (0 commentaires)
0,0
0,0

À propos du client

Drapeau de FRANCE
Boston, France
5,0
7
Méthode de paiement vérifiée
Membre depuis août 9, 2011

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