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Primary Responsibilities Follow up with homeowners who have previously reached out to Empire Energy through our social media advertising campaigns requesting information about our services. Re-engage our existing lead database by contacting homeowners who have previously expressed interest in Solar, HVAC, or Roofing solutions. Schedule qualified in-home or virtual consultations for our sales representatives. Maintain accurate notes and appointment status within our CRM. Build rapport with homeowners while providing outstanding customer service. Consistently meet daily outreach and appointment-setting goals. What We're Looking For Excellent communication and customer service skills. Comfortable speaking with homeowners over the phone. Positive attitude with a strong work ethic. Ability to stay organized and manage follow-up activities. Previous appointment setting, customer service, telemarketing, or inside sales experience is preferred but not required. Self-motivated individuals who enjoy working in a performance-driven environment. Why Join Empire Energy? Work with one of the fastest-growing home service companies in the Northeast. Warm leads provided—these homeowners have already expressed interest in our services. Opportunity for bonuses and performance-based incentives. Career advancement opportunities as we continue expanding into new markets. Supportive team environment with ongoing training and development. If you're driven, enjoy helping homeowners, and want to be part of a company that's making a difference in the energy and home improvement industry, we'd love to hear from you.
Project ID: 40613249
49 proposals
Remote project
Active 2 days ago
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49 freelancers are bidding on average $11 USD/hour for this job

Hi, I have experience with appointment setting, lead generation, CRM management, customer service, and outbound follow-ups. I'm comfortable speaking with homeowners, building rapport, maintaining accurate CRM records, and scheduling qualified appointments while providing a professional customer experience. I'm reliable, goal-oriented, and motivated to help your team maximize conversions from warm leads. I'd love the opportunity to contribute to Empire Energy's continued growth. Looking forward to hearing from you.
$12 USD in 40 days
9.1
9.1

As an experienced Virtual Assistant and Customer Service professional, I possess a wealth of skills which align perfectly with the role you're looking to fill. With my strong communication abilities and past telemarketing experience, I have the confidence needed to engage and build rapport with homeowners seeking energy solutions, just as your project requires. I also have a solid track record of efficiently prioritizing and managing client schedules in order to maximize productivity. Moreover, my previous work demonstrates my commitment towards producing quality results for all my clients. Joining Empire Energy will afford me the opportunity to leverage my inherent motivation for success in a performance-driven environment. I am also particularly drawn to companies that focus on making positive impact and it's exciting that this aligns with Empire Energy's vision. Finally, being a multilingual Kenyan, having grown amidst diverse cultures, I bring a unique perspective and sensitivity towards varied customer needs. By choosing me, you're assigning this important task to someone who not only understand the essence of warm leads but also possesses the adaptability to cater to different backgrounds. Let us work together toward creating positive changes through renewable energy advancements with Empire Energy.
$12 USD in 40 days
8.3
8.3

Hi, I have extensive experience in appointment setting and customer support, and I can help Empire Energy re‑engage homeowners who have already expressed interest in Solar, HVAC, or Roofing solutions. My focus will be on building rapport over the phone, qualifying prospects, and scheduling in‑home or virtual consultations directly into your sales team’s calendar. I will maintain accurate notes and appointment statuses within your CRM, ensuring clean data and smooth hand‑offs. I’m comfortable working toward daily outreach and appointment‑setting goals, and I bring a positive attitude with strong communication skills that make conversations with homeowners professional yet personable. In past roles, I’ve consistently converted warm leads into firm appointments by emphasizing clear communication, persistence, and genuine customer service. I am detail‑oriented, organized, and motivated by performance‑driven environments, which aligns well with your incentive structure. My availability is flexible, and my requested rate is $10 USD per hour, within your posted range. I’m confident I can help your team strengthen its pipeline and contribute to Empire Energy’s continued growth. Best regards, Jessica
$10 USD in 40 days
4.9
4.9

Dear Sir/Madam, Good day to you! I am quite keen on this project that you have raised so I’m hoping (fingers tightly crossed) that I’ll be given the opportunity to help/assist/work on this with your kindself. Please do not judge me by the reviews given but rather, feel free to strike up a conversation with me and we'll go from there. A quick summary about myself: My name is Rina. I have been a Virtual Assistant/Freelancer of sorts for 15 years. I own a Diploma in Private Secretarialship which majors in Secretarial, Administration & Business studies. I am an individual but I can assure you that I am able to execute this job with utmost dedication. Working as a PA (offline)/VA (online) requires me to be meticulous with work given/assigned/awarded to me and I always provide the result/s expected/needed by the employer. Thank you for taking the time to read my proposal. I do hope you will consider my application and I would be most happy to discuss any further details pertaining to the project/compensation/etc. Best regards, Rina
$10 USD in 40 days
4.5
4.5

With your expansion into engaging homeowners, it's important to ensure that your CRM database is kept accurate and updated for effective outreach. As an experienced data analyst, I am not only proficient in tasks like data entry, analysis, and mining but also excel at maintaining organized records. I assure you my high level of skill and vigilance in my work can help you maintain accurate notes and appointment statuses within your CRM. Furthermore, for a role that necessitates consistent phone conversations with clients, my ability to communicate effectively and my customer service prowess align with your requirements. Having worked as a virtual assistant in various projects before, I'm adept at the kind of rapport-building and engagement required for this position. Finally, as you move into new markets; the contribution of someone adept at research becomes crucial to understand the nuances of these new domains. With my proficiency in web scraping and web research, I can provide diligent insights on these markets. Working together, we'll create a solid foundation that not only meets your daily goals but also propels Empire Energy's growth across new territories with customer-centric approach.
$8 USD in 40 days
4.7
4.7

Somewhere right now, a homeowner is waiting for a call that never comes. They clicked your ad. They filled out the form. They were ready to save money on solar, HVAC, or roofing. Then the follow‑up slipped. And they went with someone else. That is the gap I close. Homeowners feel heard, not rushed. I build rapport so your sales reps walk into consultations where trust already exists. What I bring to Empire Energy: Warm lead follow‑up – I know the difference between a cold call and a warm one. These people already raised their hands. I keep them engaged. CRM discipline – Every call logged. Every appointment confirmed. Every note clean enough that your sales team can pick it up without asking "what did they say again?" Energy and consistency – I enjoy talking to people. I do not burn out after ten calls. I treat every homeowner like they are worth the time. Performance focus – I understand the bonus structure means results matter. I am motivated by goals, not just hours. If a homeowner said they were interested in solar but worried about upfront cost, I would acknowledge that concern, offer a few high‑level facts about financing options, and let them know our rep can walk them through it in detail. No pressure. Just clarity. That is how appointments get booked and trust gets built. What is the most common objection you hear from homeowners right now? Reply with that, and I will send you a short sample call script showing how I would handle it. Best Regards, Osade.
$12 USD in 40 days
4.1
4.1

Dear Hiring Manager, I’m interested in your Homeowner Engagement Specialist position. After reading the job description, I believe my background is a good match for the role. I have over 10 years of experience working as a Virtual Assistant for U.S. and Canadian clients, with 5 years of customer service experience handling email, live chat, and customer inquiries for eCommerce businesses. My work has required strong communication, timely follow-ups, accurate record-keeping, and building positive relationships with customers. I’m comfortable speaking with customers, scheduling appointments, updating CRM records, and staying organized while managing multiple follow-ups. I have experience using tools such as Zendesk, Gorgias, Slack, Asana, Trello, Google Workspace, and Microsoft Office. I have successfully worked with clients on Upwor* and other freelancing platforms, always focusing on reliable communication and quality work. I’m available to work in your preferred time zone and can start immediately. Thank you for your time and consideration. I look forward to the opportunity to discuss how I can contribute to your team. Best regards, Mahbub
$8 USD in 40 days
3.9
3.9

Hello, I can confidently step into this role and manage your homeowner follow-ups with the consistency, professionalism, and attention needed to turn warm interest into qualified appointments. Here’s how I can support Empire Energy: • Follow up promptly with homeowners who responded to your social media campaigns • Re-engage previous Solar, HVAC, and Roofing leads without making the conversation feel like a cold sales call • Ask the right qualifying questions, address initial concerns, and schedule in-home or virtual consultations • Maintain accurate CRM notes, follow-up dates, lead outcomes, and appointment statuses • Confirm appointments and follow up on cancellations or no-responses to protect the sales team’s calendar • Build genuine rapport with homeowners while keeping conversations focused and professional • Track daily outreach, contact rates, appointments booked, and leads requiring further follow-up My background in customer service and client-facing operations has strengthened my ability to communicate confidently, listen carefully, and keep follow-ups organized across a busy pipeline. I understand that these homeowners have already expressed interest, so the approach should feel helpful and timely. If this resonates with the kind of consistent follow-up and customer experience you want for Empire Energy, let’s discuss. Warm regards, Zelda Nangonzi
$12 USD in 40 days
3.7
3.7

Hello, I understand that Empire Energy is seeking a Homeowner Engagement Specialist to follow up with leads, schedule consultations, and provide exceptional customer service. With my experience in customer support and lead generation, I am confident in my ability to effectively engage homeowners and set up appointments for your sales representatives. I will utilize my excellent communication skills to build rapport with homeowners, maintain accurate records in the CRM, and consistently meet outreach goals. My background in appointment setting and customer service equips me to handle follow-up activities efficiently and provide a positive experience for potential clients. I am available to work in the United States timezone and am excited about the opportunity to work with Empire Energy, one of the fastest-growing home service companies in the Northeast. I am eager to contribute to your team, help homeowners explore your services, and achieve the goals of the project. Best regards, Saddam
$12 USD in 40 days
2.6
2.6

Hello, I have over 4 years of experience in customer service, lead generation, appointment setting, and inside sales support. I've worked with CRM systems to manage lead pipelines, follow up with warm and cold prospects, update customer records, and schedule appointments while maintaining a high level of professionalism. I'm confident speaking with homeowners, handling objections, and building trust through clear and friendly communication. I consistently stay organized, meet daily outreach targets, and ensure every interaction is accurately documented. My experience with follow-up campaigns and re-engaging existing leads has helped improve response rates and appointment conversions. I'm available to work flexible hours and can start immediately. One quick question: **Are the leads exclusively warm leads from previous marketing campaigns, or will the role also involve outbound cold calling?** I look forward to discussing how I can contribute to your team.
$8 USD in 40 days
2.6
2.6

Hello, My name is Tooba, and I’m a reliable and skilled Virtual Assistant with strong experience in digital marketing, WordPress management, data entry, and administrative support. I help businesses stay organized, maintain their websites, and grow their online presence. I can efficiently manage WordPress websites, including content uploading, page edits, plugin updates, basic SEO optimization, blog formatting, and site maintenance. Alongside this, I handle accurate data entry, web research, lead generation, email management, and CRM updates with great attention to detail. What you can expect from me: • High accuracy and on-time delivery • Clear and professional communication • Ability to work independently • Long-term and dependable support I’m ready to start immediately and adapt to your tools and workflow. Let’s discuss how I can support your business and make your operations smoother. Best regards, Tooba
$12 USD in 40 days
2.4
2.4

Being in the business of lead generation, I fully understand the importance of homeowner engagement and maintaining active contact with leads. Through my agency, we've consistently delivered results for our clients, maximizing ad spend for effective conversions. Our expertise in SEO, PPC, email marketing, and social media marketing make us perfectly suited to re-engage Empire Energy's existing lead database. One of our strengths is our people skills. We know how crucial it is to create a rapport with customers and provide outstanding customer service. With our experience in telemarketing and customer service in a performance-driven environment, we guarantee that your goals of scheduling qualified consultations and maintaining accurate records will be consistently met. In addition to our skills and experience, we have a strong work ethic that aligns with your requirements. Our current roles as virtual assistants have allowed us to develop excellent organizational skills in managing
$12 USD in 40 days
2.0
2.0

Hi,I have proven experience in appointment setting and outbound calling, making 200+ calls per day and consistently generating at least 5 qualified leads per week. I am confident speaking with homeowners, building rapport, handling objections, and scheduling appointments while maintaining a professional and friendly approach. I have worked with CRM systems to manage follow-ups, update lead statuses, and keep accurate records, ensuring no opportunity is missed. My strong communication skills, persistence, and customer-focused mindset enable me to re-engage warm leads effectively and convert interest into booked consultations. I have a reliable 50 Mbps internet connection, a quiet workspace, and the discipline to meet daily outreach and appointment-setting goals. I would welcome the opportunity to help Empire Energy reconnect with interested homeowners and contribute to the continued growth of your Solar, HVAC, and Roofing services.
$10 USD in 40 days
1.8
1.8

Hi Thanks for your valuable time reading out my response about your job posting related to the Homeowner Engagement Specialist Needed -. I have gone through the detailed job description carefully . I have spent more than 20 years in UK base Multinational FM-CG company in direct sales, logistics, distribution, and customer services and enjoy selling &solving problems and view them as a fun challenge to overcome via phone r email. I have also good experiences for Amazon and eBay from searching profitable items for my clients and all other related tasks (including customer services via email & phone if required) till delivery of stocks and a positive 5*rating. I have done a few projects related to telemarketing(including real estate) info collection r data verification from the USA via phone. I have completed different nature of business leads the search for an address, email and phone search, and telemarketing projects(. Samples works link given) I have very much interested in live chat for customers services via a social media platforms. I feel inner satisfaction after having sales & helping someone solve a problem. I can say I have all the required skills(QUALIFICATIONS) , tools( SYSTEM REQUIREMENTS, Good Net connection. UPS for power supply), and vast experience to drive this position successfully after getting some basic training in the business . Thank you in advance for your time and consideration. I look forward to your response. Regards Syed
$8 USD in 40 days
1.6
1.6

Hello, I am interested in helping Empire Energy reconnect with homeowners, qualify leads, and schedule consultations. I have experience with lead generation, customer support workflows, CRM organization, and automation systems. I have built AI-powered lead management and customer support solutions that involve collecting leads, organizing customer information, automating follow-ups, and improving response workflows. For this project, I can help maintain accurate CRM records, follow up professionally with interested homeowners, understand their needs, and ensure qualified appointments are scheduled for your sales team. I am organized, detail-oriented, comfortable working with digital tools, and focused on providing a positive customer experience. I can quickly learn your process and consistently complete daily outreach goals. I would be happy to discuss your current CRM workflow and how I can support your team. Thank you.
$10 USD in 40 days
0.0
0.0

Hola, me interesa formar parte de su equipo como especialista en captación de propietarios. Soy profesional en Administración con experiencia en atención al cliente, seguimiento de procesos, coordinación administrativa y manejo de bases de datos. Me destaco por mi comunicación, organización y orientación al logro de resultados. Tengo experiencia realizando seguimiento a clientes, gestionando información con precisión y brindando un servicio amable y profesional. Aprendo rápidamente nuevas herramientas, incluyendo CRM, y me comprometo a cumplir los objetivos establecidos. Estoy disponible para trabajar de forma remota, con buena conexión a internet, computador propio y total disposición para capacitarme en sus procesos. Será un gusto contribuir al crecimiento de Empire Energy. Quedo atenta a la oportunidad de conversar con ustedes.
$12 USD in 40 days
0.0
0.0

Hi, I'd love to support Empire Energy as your Homeowner Engagement Specialist. I have experience in customer service, virtual assistance, and client communication. I'm comfortable speaking with customers, building rapport, and following up with leads in a professional and friendly manner. My goal is to create a positive customer experience while helping your team schedule qualified appointments. I can help you: * Follow up with warm leads from your database * Schedule in-home or virtual consultations * Maintain accurate CRM notes and appointment updates * Provide professional, customer-focused communication * Stay organized while meeting daily outreach goals I'm a fast learner, detail-oriented, and comfortable working independently. In addition to English, I am also proficient in Mandarin, allowing me to communicate with a broader range of homeowners when needed. Thank you for your consideration. I look forward to the opportunity to contribute to your growing team. Best regards, Silvia
$8 USD in 20 days
0.0
0.0

Hi, I'm Praise A customer service assistant I'm well experienced And love what I do I look forward to working with you
$12 USD in 40 days
0.0
0.0

As a seasoned administrative professional and customer support specialist, I am confident in my ability to excel as your Homeowner Engagement Specialist. My experience in managing CRM systems and organizing customer records will be invaluable in maintaining accurate notes and appointment statuses within your CRM. I've successfully supported lead generation efforts by conducting research, qualifying prospects, and following up with potential clients, which aligns perfectly with your project's objective of re-engaging the existing lead database. Moreover, I possess strong communication skills that enable me to effectively build rapport with homeowners and deliver outstanding customer service. When working as a Virtual Assistant for a real estate agency. Lastly, I'm highly motivated by performance-driven environments like yours and consistently delivered results throughout my career. For instance, I coordinated 15+ projects simultaneously while ensuring deadlines were met and progressing to the completion stage - a testament to my strong work ethic and organizational skills. If you're looking for a professional who is versatile, dependable, bilingual in English and French like me that can leverage existing skill sets effectively for optimized workflows, then I'm your perfect fit at Empire Energy.
$12 USD in 40 days
0.0
0.0

I'm fluent in english speaking,good typing skills fast and less delays delivering a massage and also will be considering being a virtual assistant or customer service provider...
$12 USD in 40 days
0.0
0.0

Riverside, United States
Member since Jul 29, 2026
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