Fermé

English speaking B2B Sales and Support Agent (Home-based)

The company has developed a leading cloud service used by companies all over the world. They now need to strengthen their first line support.

This position involves work Wednesday to Sunday during day time (European time). The working hours on Saturdays and Sundays will be 12 hours per day and Monday to Wednesday 5-6 hours per day.

Qualifications:

- Solid customer support skills.

- Excellent verbal presentation and communication techniques in clear English language with no accent.

- Computer experienced and internet-savvy.

- Excellent customer assistance and problem solving skills.

- Solid sales skills.

- Experienced in closing sales on the phone.

- At least 18 years old.

Your role:

You will be responsible for answering questions related to the company's cloud service. The work will consist of handling 1st line support questions. For 2nd and 3rd line support questions the staff at the head office will step in.

Customer contacts will take place through different channels: email, web chat and phone (VoIP).

Basically, you will help existing customers with their questions and follow up leads who have contacted the company.

You will also work with sales towards English speaking leads. Basically, you will follow up on leads who have contacted the company and try to make them customers through regular sales work (calling them, sending emails, etc.) and help them getting started with the system.

Your privileges:

- Competitive salary package .

- Career development and training – We provide product knowledge training to enhance your skills.

Interviews will be done continously. Please, don't wait with applying for this job.

Compétences : Télémarketing, Ventes, Service Clientèle, Rédaction Technique, Lead Generation

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Concernant l'employeur :
( 0 commentaires ) Malmo, Sweden

Nº du projet : #29356109

26 freelances font une offre moyenne de 7 $/heure pour ce travail

FaizaBilal

Hello, Please review my profile as i have relevant skills and experience as Customer Support/Service. I have completed similar projects before for Inbound and Outbound Calling, email handling and Live chat via Zendesk, Plus

$5 USD / heure
(23 Commentaires)
5.1
beverlybongcas1

Hi, I am interested to work on this project. I have over 10 years experience in sales from opening to closing and over 5 years in customer support. I am result oriented and can work with minimal supervision. I am lo Plus

$14 USD / heure
(3 Commentaires)
4.9
malbakurtulla

Hello, I hope you are fine. This is to express my interest. Well, I have all of the skills and experience that you’re looking for and I’m confident that I would be a good fit in this position. I am a proficient and cre Plus

$10 USD / heure
(7 Commentaires)
3.9
vyasravikumar

I understood your project requirements and would like to mention that I have been associated with Tele sales for four years. I have explored many verticals like sales, relationship building, cold calling, lead generati Plus

$5 USD / heure
(1 Évaluation)
1.9
kathehurta

I possess a wide range of knowledge and expertise that will allow me to contribute towards the success of your company. I have a Bachelor's degree in English and I'm a native Spanish speaker. I can adjust easily to any Plus

$5 USD / heure
(1 Évaluation)
0.4
shubhamRomioo

I have 2 year experience in content writing and article writing in different website online. I have good communication skills and Best English Proficiency.

$5 USD / heure
(0 Commentaires)
0.0
ahmeddeif1

More than 18 years of experience in customer service and call center in multinational companies dealing with different personalities face to face, over the phone, and online I am creative, goal-oriented, have the abil Plus

$3 USD / heure
(0 Commentaires)
0.0
rukhay2001

I am experienced email handler, I have a vast experience as admin. I have experience as an executive secretary.

$4 USD / heure
(0 Commentaires)
0.0
favourkelechi

Hello, I am ikeagwu. I have worked as a customer support job and also telemarketing perviously and I am a professional freelancer and also an expert in virtual assistance tasks, and also good at management task, I have Plus

$5 USD / heure
(0 Commentaires)
0.0
KBMediaHQ

Hello there, How many agents is your company looking for? I own a small call center in Guatemala and we would love to help if we can. Thanks in advance!

$5 USD / heure
(0 Commentaires)
0.0
anshurock03

Engaging Senior Customer Service Representative with 15+ years of experience in fast-paced call center environment. Skilled at transforming customer feedback into actionable insights that drive revenue, increase custom Plus

$5 USD / heure
(0 Commentaires)
0.0
abrasaldojuvelyn

I am professional Appointment Setter/ Telemarketer since 2014, I will Cold Call your contacts and setup appointments, pitch your product/services. I can speak fluent English in a professional manner and will effectivel Plus

$7 USD / heure
(0 Commentaires)
0.0
antoniodocina

Hello, I have call center with 30 employers, a very good team with seals and preeseals. And they have more than 10 years of experience. we operated all over the world successfully talk to me and i will prove to you th Plus

$8 USD / heure
(0 Commentaires)
0.0
mayorxlusiv

Hi there, I came across a request and i'm definitely interested in working with you. My name is Mayowa (but you can call me Mayor), i've worked as the communication strategist before i was later made the head of mark Plus

$8 USD / heure
(1 Évaluation)
0.0
mnelson94

All my Sales Agents in my Call Center are experts with years of experience,they are all ready to work on this Campaign for [login to view URL] all speak fluent English and we can start [login to view URL] they need is another voice o Plus

$8 USD / heure
(0 Commentaires)
2.8
NayeJu

I have plenty of experience working in the field. I like working from home with a computer. I am fluent in English, polite and friendly.

$7 USD / heure
(0 Commentaires)
0.0
Jmarco98

I do think that I am the best candidate for this account because I have a experience on a call center company and I know how to interact with different types of customer.

$5 USD / heure
(0 Commentaires)
0.0
roger30

Good Morning, I just read the above job description and I would like to express my interest in the same. I am a native English speaker. I have 8 years of Customer Service/Care experience with a few International and b Plus

$6 USD / heure
(0 Commentaires)
2.4
mirroman2019

Hello Sir. This is Md. Roman Mir. I've worked as a US based property preservation Virtual Office Assistant in last 2 years from home. My duty was to check out the email, reply accordingly, set up meeting with clients Plus

$4 USD / heure
(0 Commentaires)
0.0
FatalityGR

I have all my day free to work on my super workstation Pc which I bought recently ... I have 105mbps Fiber Internet Speed, I am young at the age of 27 and looking to use my digital and computing skills at last

$8 USD / heure
(0 Commentaires)
0.0