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Virtual Assistant Position for Online Live Chat Paid as $/Chat

Virtual Assistant Position for Live Chat Paid as $/Chat

We are looking for two Virtual Assistants with great American English comprehension and writing skills to assist us with Live Chat support. Live Chat software will be provided via web access (Flash) and the chat software includes a list of canned responses that will speed up the response times and minimize typing. Some additional work may be required to answer customer inquiries and a web panel will be provided to find order shipment details.

Candidate should have excellent read/writing skills as well as great Customer Service skills. We expect extremely high-level customer support and professional, tactful communication with customers using proper grammar and American English.

This is not a dedicated position and if you have a flexible work schedule then you can multitask and work for us at the same time (in order to earn more money). We expect there to be between 10-20 chats per day based on an 8 hour schedule. Chats are normally only 2-3 responses and 80% of the responses can be covered using canned responses we have programmed into the chat tool. We are paying on a per chat basis so the more you are available online then the more you can earn. We will keep detailed information in regards to your conversations and customers will be able to rate your interaction with them so we can improve our service.

Hours:

-We have two time slots: Daytime (EST) and Nighttime (EST). Please let me know which one your prefer.

Requirements:

1. Work any time that fits your daily work schedule.

2. Always-on high speed internet access

3. Latest version of Flash software and IE, Chrome or Firefox

4. Must sign an NDA (Non-Disclosure Agreement)

5. Be available via Chat tool like gTalk or MSN for training purposes and allow us to support you in real-time with outstanding questions.

6. Additional languages are a plus. Please note if you know any additional languages.

PROJECT RENEWABILITY:

-Project may be renewed for additional postings if vendor delivers high-quality work.

BID REQUIREMENTS:

-PLEASE PROVIDE YOUR COST PER CHAT BIDS BASED ON 100 CHATS.

-Generic bids will be rejected. Serious bidders only. If you cannot complete the project, please do not bid.

-Please provide us with details including your normal working days/hours in the US EST time zone. The position isn't limited to US daytime hours and we are looking for one or more provider(s) to cover 24 hours per day so we welcome any applicant that can provide a great level of customer support during times that match their available hours.

-Please put the text "I have thoroughly read your project brief and project requirements" so I know you read the entire project description.

-Please email me for additional information.

-All outputs of this project will be owned by the buyer including all related information property and copyrights. By bidding on this project, you agree to these terms.

Compétences : Service Clientèle, Assistance Téléphonique, Assistance Technique, Télémarketing, Assistant Virtuel

Voir plus : paid support customer online, writing text money, writing money internet, work online paid daily, work online customer service, working limited, work available online, virtual position

Concernant l'employeur :
( 47 commentaires ) Kowloon, United States

N° du projet : #2369678

Décerné à :

emmad420

Hi, "I have thoroughly read your project brief and project requirements" Please check my PM.

50 $ USD en 4 jours
(1 Commentaire)
3.1

28 freelance ont fait une offre moyenne de 194 $ pour ce travail

n27071989

"I have thoroughly read your project brief and project requirements" ........Kindly check your inbox. Thanks!

200 $ USD en 5 jours
(1 Commentaire)
5.4
Teloquence

"I have thoroughly read your project brief and project requirements" . Check your PM for my bid details.

200 $ USD en 4 jours
(2 Commentaires)
2.6
HussainHaider

"I have thoroughly read your project brief and project requirements" Please refer to your PMB for my offer. Thank You.

100 $ USD en 30 jours
(2 Commentaires)
2.6
freelancer0080

"I have thoroughly read your project brief and project requirements".Please check your inbox. Interested on a professional deal.Thanks

120 $ USD en 15 jours
(1 Commentaire)
1.7
bookwormzz

Hello, Bookwormzz has over 14 years of data conversion experience. We have expertise on various verticals such as: o Data Processing o e-Publishing o Content Development - Custom and Web o Multimedia o Doc Scan Plus

150 $ USD en 15 jours
(0 Commentaires)
0.0
BBML2012

I am able to assist you in Spanish and the requested American English. I am at your disposal to start the project at any time. I am interested in the nighttime (EST) time slot. "I have thoroughly read your project Plus

175 $ USD en 5 jours
(0 Commentaires)
0.0
CatScratch22

"I have thoroughly read your project brief and project requirements" Currently, I am available 24/7 eastern us time. In the future, I will be available from 5 pm til 11pm eastern us time zone.

144 $ USD en 10 jours
(0 Commentaires)
0.0
dubjjones

"I have thoroughly read your project brief and project requirements" I have 10 years of IT experience with various types of hardware and software. Online support and chat has been a major part of my role for the la Plus

150 $ USD en 5 jours
(0 Commentaires)
0.0
Easycalls

please refer to your private message

300 $ USD en 5 jours
(0 Commentaires)
0.0
Softsaver

Dear Sir, I went through your massage i can understand what you wants me to do. I have thoroughly read your project brief and project requirements. My location is Karachi Pakistan. I am available day or night USA T Plus

30 $ USD en 1 jour
(0 Commentaires)
0.0
ashu3084

I have thoroughly read your project brief and project requirements. I have over 15 years experience in the IT field and have worked as a help desk person as well as a help desk manager.

1600 $ USD en 1 jour
(0 Commentaires)
0.0
shawnaledbetter

I have thoroughly read your project brief and project requirements I require $250 per 100 chats (2.50 each chat) I can work nights and some days, I reside in Maine so work off the EST time zone. Please see my Plus

250 $ USD en 3 jours
(0 Commentaires)
0.0
patricepilgrim

I have thoroughly read your project brief and project requirements.I am available from 2pm to 10pm in the evenings. I am currently unemployed so the hours stated will suit me to the letter. I am from Trinidad & Tobago Plus

200 $ USD en 30 jours
(0 Commentaires)
0.0
abbssy

The need for someone who can give direction to customers having queries while accessing the website. I type very fast and have. I am a chat guru though I have not been exposed much to such kind of work for money but am Plus

100 $ USD en 4 jours
(0 Commentaires)
0.0
TargetAssociates

1.YOUR BUSINESS: I'll understand it well.> 2.YOUR CUSTOMERS: I'll support them with excellent English and courteous service. > 3. YOUR PROJECT: Expect from me a punctual, consistent and quality performance.

200 $ USD en 8 jours
(0 Commentaires)
0.0
BuddhaX2

I have thoroughly read your project brief and project requirements. I have over 15 years experience in the IT field and have worked as a help desk person as well as a help desk manager. My normal hours of work are 12 Plus

150 $ USD en 5 jours
(0 Commentaires)
0.0
dataexpert1084

Hello sir, "I have thoroughly read your project brief and project requirements" an feel so happy because you bring a chance for me. I'm a right person who you're looking for: A professional, tactful , responsible suppo Plus

100 $ USD en 7 jours
(0 Commentaires)
0.0
Abhigyan123

Hi, "I have thoroughly read your project brief and project requirements". Please check your personal inbox for the detailed information. Regards Abhigyan

90 $ USD en 30 jours
(0 Commentaires)
0.0
ashimdharni

"I have thoroughly read your project brief and project requirements" Hi, We can provide trained & effective resources-male/female for this work on a 24x7 basis. Our charges are extremely nominal (but would expect a Plus

60 $ USD en 1 jour
(0 Commentaires)
0.0
syedwadud

Hi, I'm absolutely suitable for the job since I'm on my vacation right now, and I can work anytime. Moreover, I have a very good command in English language and good communication skills. I also know Hindi, Bengali an Plus

200 $ USD en 2 jours
(0 Commentaires)
0.0