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Virtual Assistant Position for Online Live Chat Paid as USD/Chat

Virtual Assistant Position for Live Chat Paid as $/Chat

We are looking for two Virtual Assistants with great American English comprehension and writing skills to assist us with Live Chat support. Live Chat software will be provided via web access (Flash) and the chat software includes a list of canned responses that will speed up the response times and minimize typing. Some additional work may be required to answer customer inquiries and a web panel will be provided to find order shipment details.

Candidate should have excellent read/writing skills as well as great Customer Service skills. We expect extremely high-level customer support and professional, tactful communication with customers using proper grammar and American English.

This is not a dedicated position and if you have a flexible work schedule then you can multitask and work for us at the same time (in order to earn more money). We expect there to be between 10-20 chats per day based on an 8 hour schedule. Chats are normally only 2-3 responses and 80% of the responses can be covered using canned responses we have programmed into the chat tool. We are paying on a per chat basis so the more you are available online then the more you can earn. We will keep detailed information in regards to your conversations and customers will be able to rate your interaction with them so we can improve our service.

Hours:

-We have two time slots: Daytime (EST) and Nighttime (EST). Please let me know which one your prefer.

Requirements:

1. Work any time that fits your daily work schedule.

2. Always-on high speed internet access

3. Latest version of Flash software and IE, Chrome or Firefox

4. Must sign an NDA (Non-Disclosure Agreement)

5. Be available via Chat tool like gTalk or MSN for training purposes and allow us to support you in real-time with outstanding questions.

6. Additional languages are a plus. Please note if you know any additional languages.

PROJECT RENEWABILITY:

-Project may be renewed for additional postings if vendor delivers high-quality work.

BID REQUIREMENTS:

-PLEASE PROVIDE YOUR COST PER CHAT BIDS BASED ON 100 CHATS.

-Generic bids will be rejected. Serious bidders only. If you cannot complete the project, please do not bid.

-Please provide us with details including your normal working days/hours in the US EST time zone. The position isn't limited to US daytime hours and we are looking for one or more provider(s) to cover 24 hours per day so we welcome any applicant that can provide a great level of customer support during times that match their available hours.

-Please put the text "I have thoroughly read your project brief and project requirements" so I know you read the entire project description.

-Please email me for additional information.

-All outputs of this project will be owned by the buyer including all related information property and copyrights. By bidding on this project, you agree to these terms.

Compétences : Service Clientèle, Assistance Téléphonique, Assistance Technique, Télémarketing, Assistant Virtuel

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Concernant l'employeur :
( 49 commentaires ) Kowloon, United States

N° du projet : #2381828

Décerné à :

dataexpert1084

Hi Glenn, Thanks so much for giving me an additional chance to bid this job. Please kindly contact me gain so that I have an opportunity to work with you. Thanks! Kim

70 $ USD en 6 jours
(0 Commentaires)
0.0
try2t

Dear Project Poster I have thoroughly read your project brief and project requirements Please check PM

50 $ USD en 5 jours
(1 Commentaire)
3.3

37 freelance ont fait une offre moyenne de 111 $ pour ce travail

aliasneo38

READY TO ROLL OUT RIGHT AWAY.

100 $ USD en 7 jours
(1 Commentaire)
2.9
shanki161

>>>I have thoroughly read your project brief and project requirements" so I know you read the entire project description<<< Agree to all the terms and [url removed, login to view] sign NDA and send it back to [url removed, login to view] check PMB Plus

50 $ USD en 15 jours
(3 Commentaires)
2.9
HussainHaider

Hello and thank you for the invitation. Please refer to your PMB for details. Thanks.

100 $ USD en 30 jours
(2 Commentaires)
2.6
kaylapaige

I have thoroughly read your project brief and project requirements. I have open availability, as I work from home, please see PM for more details!

100 $ USD en 7 jours
(2 Commentaires)
2.3
bpo0995

Please check your PMB for the details

100 $ USD en 5 jours
(2 Commentaires)
2.0
freelancer0080

I have thoroughly read your project brief and project requirements" so I know you read the entire project [url removed, login to view] check details at message.

100 $ USD en 10 jours
(1 Commentaire)
1.7
frisket

Hello. My name is Daniel and I am fully bilingual in french and english. I am available to work on your project every evening. I have thoroughly read your project brief and project requirements. Thank you!

200 $ USD en 1 jour
(0 Commentaires)
0.0
tanvirs

Hi, "I have thoroughly read your project brief and project requirements" I have been working as a specialist in Data Entry, Data Conversion, Data Processing, Catalog Management, Email Handling, Customer Service and Plus

110 $ USD en 30 jours
(0 Commentaires)
0.0
Piper7865

I have thoroughly read your project brief and project requirements I've provided phone/email support for companies like HP/Dell/Gateway for hardware software warranty support and also worked for a few local ISP's an Plus

40 $ USD en 1 jour
(0 Commentaires)
0.0
BBML2012

"I have thoroughly read your project brief and project requirements" I am able to assist you in the requested American English as well as in Spanish. I am at your disposal to start the project at any time. I am intere Plus

125 $ USD en 5 jours
(0 Commentaires)
0.0
sheason

I have a 2 years experience Live Chat multilingual.

250 $ USD en 60 jours
(0 Commentaires)
0.0
jimmatulsl

Hi! I'm interested to your project. I can assure you qualitative work within schedule time if you hire [url removed, login to view]

100 $ USD en 30 jours
(0 Commentaires)
0.0
techyshivaji

I have gone thorough the project requirements and I can assure of quality service. I have done this kind of work for US Dell Customers. I have good collection of Canned Messages for high quality customer service. Good Plus

90 $ USD en 7 jours
(0 Commentaires)
0.0
Jeaneb

I can confirm that I have read and understand your project brief and project requirements. My strong attention to detail, high accuracy and proficiency with chat will prove valuable to this role. I'm very intere Plus

250 $ USD en 5 jours
(0 Commentaires)
0.0
speaktosen

Hi I have read the project and its details thouroughly and im available 24hours for fullfilling your project requirement Regards Sen

30 $ USD en 1 jour
(0 Commentaires)
0.0
SheziKalebra

I have thoroughly read your project brief and project requirements. Hi there. I am currently based in the UK. I work from home 8 hours per day as a broadband tech support agent. I also offer chat support to other ag Plus

90 $ USD en 30 jours
(0 Commentaires)
0.0
AdrianVlad

I have thoroughly read your project brief and project requirements. I can work between 10:00 a clock until 18:00 a clock.

30 $ USD en 5 jours
(0 Commentaires)
0.0
skreager

I have thoroughly read your project brief and project requirements. My relations to customers are always on mark. Any issue handled with me i can resolve in a matter of seconds to minutes. I am really easy to get along Plus

100 $ USD en 4 jours
(0 Commentaires)
0.0
e3qualizer

Hi, I am not expert in writing I deliver the quality in appropriate time. It would be your kindness to check your text box. Keenly waiting for your favorable appearance, so that we can take this further. Yo Plus

39 $ USD en 30 jours
(0 Commentaires)
0.0
casfortes21

I have thoroughly read your project brief and project requirements. Please refer to my private message for bid details. Thank you and have a wonderful day.

180 $ USD en 3 jours
(0 Commentaires)
0.0