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Necesito soporte técnico especializado enfocado exclusivamente en hardware. Requiero que identifiques, diagnostiques y soluciones fallas físicas en equipos como PCs, portátiles, impresoras u otros periféricos, además de ayudarme con: • Instalación o reemplazo de componentes (discos, memorias, tarjetas). • Configuración inicial de BIOS/UEFI y pruebas de arranque. • Ajustes de cableado, limpieza interna y mantenimiento preventivo. • Guía paso a paso o conexión remota cuando sea posible. Valoraré que documentes cada acción realizada—herramientas usadas, hallazgos y solución aplicada—para que pueda replicarla en el futuro. Si consideras necesario recomendar repuestos o mejoras, incluye la ficha técnica y enlaces de compra. Busco a alguien con experiencia comprobable en soporte técnico y, en concreto, en soporte de hardware. La comunicación puede ser por videollamada, chat o tickets según convenga a cada incidencia. Si tienes certificaciones (CompTIA, vendor-specific, etc.), menciónalas en tu propuesta.
Project ID: 40416168
1 proposal
Remote project
Active 15 days ago
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1 freelancer is bidding on average $16 USD/hour for this job

With over a decade of experience in Technical Support, excelling specifically in hardware-related tasks, I am confident that I am the right fit for your project. My proficiency ranges from identifying and diagnosing physical failures to executing necessary solutions for PCs, laptops, printers, and peripherals. I'm well-versed when it comes to installing or replacing components and am deft at configuring BIOS/UEFI and conducting successful boot tests. What sets me apart is my dedication to thorough documentation - meticulously recording the tools used, discoveries made, and corresponding solutions applied - empowering you to replicate these procedures independently in the future. In addition, if any replacement parts or upgrades are needed, I provide the detailed specifications and purchasing links as per your request. Open to flexible modes of communication (video calls, chat or ticket submission), I'd be able to ensure prompt responses tailored to each specific incident. Moreover, if certified competence plays a pivotal role in your considerations for technical support, I have CompTIA certifications - adding an additional layer of assurance to my already established skills. Let's work together to streamline your hardware systems seamlessly!
$16 USD in 40 days
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Mixco, Guatemala
Member since May 3, 2026
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