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My office PCs have begun crashing unpredictably and I can’t determine whether the problem lies in one application or several. I need an experienced technician to dig into the logs, replicate the failure, trace the root cause and apply a reliable fix so the machines run smoothly again. Scope of work • Gather crash reports, event-viewer logs and any minidumps I supply (or that you pull remotely). • Isolate the faulty process, driver or configuration that is triggering the crashes—whether it is a single program or a chain reaction between several. • Implement corrective actions: patch, reinstall, re-configure, or roll-back as appropriate, then stress-test to verify stability. • Document what you found and the exact steps you took so I can keep a clear maintenance record. Acceptance criteria 1. No unexpected shutdowns or application terminations during a 48-hour burn-in test. 2. A brief report outlining cause, resolution, and any preventive recommendations. I can provide remote access (AnyDesk or TeamViewer) and all necessary admin credentials once we agree on the plan.
Project ID: 40423490
6 proposals
Remote project
Active 11 days ago
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6 freelancers are bidding on average ₹1,200 INR for this job

As a seasoned Full-Stack Developer and DevOps Engineer, my skillset beautifully aligns with the nature of your project. I am intimately familiar with the complexities of system crashes and understand how they can be a frustrating hindrance. By carefully analyzing crash reports, event-viewer logs, and minidumps, I will quickly get to the root of the issue, whether it stems from a single problematic application or multiple culprits interacting with one another. Once I've zeroed in on the problem, be it a faulty process, driver, or configuration, I'll implement the necessary fixes - whether that involves patching, reinstalling, re-configuring or rolling-back. My approach is always meticulous as I document every step taken during troubleshooting so you have a clear record moving forward. With your 48-hour burn-in test in mind, I validate stability through rigorous stress testing before even thinking about calling it done. At the end of this all, you won't just receive a stable system state; instead, you'd gain preventive recommendations to help you maintain that stability for the long haul. Trust me with your project and let's ensure your machines run smoothly once again!
₹1,500 INR in 1 day
3.1
3.1

I can identify and apply the fix for your office PC crashes within the first 24 hours. While others are quoting 5–7 days, I understand that an office needs to be up and running immediately. My process is built for speed and accuracy: Immediate Action (Day 1): I will remotely access the machines via AnyDesk/TeamViewer, pull the Minidumps, and use WinDbg to find the failing driver/process. I will apply the fix (patch/roll-back/config) immediately. Validation (Day 2-3): I will then begin the 48-hour burn-in test you requested to guarantee no more unexpected shutdowns. Final Report: You'll receive the documentation detailing the root cause and the permanent solution. As a CompTIA A+ Certified technician, I specialize in high-pressure troubleshooting. I am ready to start right now.
₹1,050 INR in 3 days
1.4
1.4

Subject: PC Crash Troubleshooting – Systems Engineer – Remote Log Analysis Hello, I am a Systems Engineer based in Colombia. I can help you diagnose and fix the crashing issue on your office PCs remotely. What I will do: - Gather crash reports, Event Viewer logs, and minidumps via AnyDesk or TeamViewer. - Identify the faulty process, driver, or configuration causing the crashes. - Apply the fix (patch, reinstall, reconfigure, or rollback) and stress-test for stability. - Provide a clear report with root cause, resolution steps, and preventive recommendations. Acceptance criteria understood: 48-hour burn-in test with no crashes. Budget: Your range is ₹600–1,500 INR. I can work within that for this specific troubleshooting project, as a one-time fix. Remote access works for me. Availability: Within 24 hours after receiving credentials. Let me know a good time to connect. Best regards, Jose Fabian Almendrales Moya Systems Engineer +57 3213121369
₹1,500 INR in 7 days
0.0
0.0

I have worked in technical support which gives me a better view of what may be the reason for the problem
₹1,050 INR in 5 days
0.0
0.0

Hello, I saw your requirement for a voice-controlled game. I have already built a similar project (Robo Race Voice Controller Game), so I can deliver this efficiently. Let’s discuss your requirements in detail.
₹1,050 INR in 7 days
0.0
0.0

I try resolve that issue , I have 10 + years experience in IT support.I try resolve that issue , I have 10 + years experience in IT support.
₹1,050 INR in 7 days
0.0
0.0

Delhi, India
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