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I run a small but growing company whose staff is scattered across several time zones. Because we have no physical headquarters, every employee depends on a reliable, secure technology stack to stay productive. I need an experienced IT systems manager who can step in and own that environment from end to end. Day-to-day you will: • Monitor and maintain all user workstations, keeping operating systems, apps and security patches current. • Administer accounts, permissions and backups in our cloud services (you’ll help me choose or streamline them where necessary). • Act as first-line support for the team: diagnose connection issues, resolve software conflicts and keep Zoom—our primary meeting platform—running smoothly. • Document processes so onboarding a new remote hire is as simple as handing them a checklist. • Proactively recommend improvements that raise uptime, security and overall user satisfaction. Success criteria • Remote staff log fewer than two unresolved IT tickets per month. • Critical updates are deployed within 48 hours of release. • Zoom outages or call-quality complaints are investigated and fixed within one business day. • A concise, living IT handbook is delivered within the first 30 days. If you have a track record managing distributed teams’ infrastructure and can communicate clearly across chat and video, I’d like to hear how you would approach this role and your preferred toolset.
Project ID: 40637525
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31 freelancers are bidding on average ₹960 INR/hour for this job

Hello, I’m a Senior Network & Security Engineer with 10+ years of hands-on experience designing, implementing, and migrating enterprise and service-provider networks. I specialize in Network Security, SD-WAN, routing & switching, enterprise wireless, and secure network architecture, helping companies modernize legacy networks, improve reliability, and reduce WAN costs. Core expertise: - Firewalls & Security: FortiGate, Palo Alto, Cisco ASA / Firepower IPsec & SSL VPN, site-to-site, remote access, policy design - Routing & Switching: Cisco ASR/ISR, Catalyst, Nexus, Juniper Routers (M10, MX 960) and SRX 500 (BGP, OSPF, EIGRP, IS-IS, MPLS, VLANs, STP, HSRP/VRRP) Enterprise LAN & campus design - LAN Switching (Multi-Vendor): Cisco, Juniper, Meraki, HP, Aruba, FortiSwitch Access/core design, redundancy, QoS, segmentation - Enterprise Wireless: Cisco WLC & APs, Cisco Meraki Wi-Fi, Ubiquiti, Aruba Wi-Fi, FortiAP Coverage design, roaming, security, troubleshooting - SD-WAN: Fortinet SD-WAN, Cisco SD-WAN (Viptela), Cisco Meraki (hub-and-spoke, MPLS + Internet, segmentation, HA, traffic steering) - Cloud & Hybrid Networking: AWS / Azure / GCP Site-to-site VPN, routing integration - Network Automation: Python Certifications: CCIE Enterprise Cisco Certified Specialist – Enterprise SD-WAN Implementation CCNP Data Center CCNP Security Juniper JNCIA-Junos, JNCIA-Cloud If you share your current setup and goal, I can propose a clear and practical solution. Best regards,
₹1,000 INR in 40 days
6.4
6.4

Hire me, I have 14 years of experience in server and system administration and Network Administration. I have managed shared servers, VPS servers, dedicated servers, GoDaddy Hosting, AWS Cloud Server, Digital Ocean Cloud Server, Google Cloud, DNS, domains, SSL certificates, Plesk Panel, Red Hat, CentOS, Ubuntu, and so on. I am a Microsoft and AWS-certified engineer. In which I have managed the following things: EC2, Load Balancer, RDS, Route53, S3 Bucket, Light-Sail, SES, Work-Mail setup, Snapshot, Volume, Auto Scaling, AMI, IAM Role, SSL Installation, Dedicated Server, Shared Server, WordPress, Django, PHP, MySQL, LAMP server, etc. I have migrated Thousands of websites from shared hosting to AWS Cloud servers. Skills: CI-CD, GitHub Actions, Pipeline, Jenkins, Auto deployment, DNS, Domain, Website Migration , SSL Installation of Domains and Subdomains, Installation of LAMP, Nodejs, NPM, Java, Ruby on Rails, WordPress, PHP, PhpMyAdmin, MySQL, Installation of Windows Software I have Already completed more projects successfully for cloud server Installation, SSL installation, WordPress setup, AWS, EC2, etc. I'd love to work with you. Regards Sandeep Kumar
₹1,200 INR in 40 days
5.5
5.5

I have understood your project , please ping me to discuss more , I have the similar expertise which you are looking for
₹1,000 INR in 40 days
2.7
2.7

I’m an experienced IT Systems and Network Engineer with expertise in remote IT support, endpoint management, cloud services, user access, security, VPNs, Wi-Fi, Zoom troubleshooting, patch management, backups, and IT documentation. I can proactively manage your distributed IT environment, resolve issues quickly, improve security and uptime, and build a simple, scalable IT support process.
₹1,000 INR in 40 days
0.0
0.0

My extensive experience in designing and building scalable systems, combined with my focus on performance optimization, security, and user experience make me the ideal candidate for your IT Systems Manager. I take a holistic approach to system development because I am convinced that true efficiency can only be achieved when all components work together smoothly. As someone skilled in both front and backend technologies including JavaScript frameworks, Node.js, and Python, there's no aspect of your system architectures I can't handle adeptly. But it’s not just about my technical skills. What sets me apart is my problem-solving mindset that will be essential as we navigate the challenges of a distributed workforce. You see, my work isn’t limited to building features: it’s about supporting and optimizing the operations of businesses like yours. We have uniquely shared goals: keeping critical services operational and improving user satisfaction. To achieve this, I'll proactively recommend and implement upgrades that raise uptime, security, and overall user satisfaction - aligning perfectly with your project expectations.
₹1,000 INR in 40 days
0.0
0.0

Network and cybersecurity intern with practical exposure to firewall systems, endpoint security, and basic cloud administration. Hands-on experience in system setup, network support, and security tool implementation
₹1,000 INR in 40 days
0.0
0.0

Hello, I would be pleased to help manage and improve your remote IT environment and provide your distributed team with reliable day-to-day technical support. I understand that with employees working across different time zones, the priority is keeping workstations, cloud services, accounts, security updates and communication tools reliable without requiring a physical office. I can support: • Remote workstation monitoring and maintenance • OS, application and security patch management • Cloud account, permissions and backup administration • Troubleshooting connectivity and software issues • Zoom setup and call-quality troubleshooting • User onboarding checklists and documentation • Security and reliability recommendations • A clear, maintainable IT handbook I would begin with an initial review of your current environment, identify the highest-impact issues, and establish a simple process for handling support requests, updates and documentation. I would also keep communication clear and proactive so issues can be identified before they affect your remote team. Your company's reliability and security are important to us, and we would give the environment careful attention throughout the engagement. If you like our approach, please feel free to contact us whenever it is convenient for you. We would genuinely appreciate the opportunity to work with you and would be pleased to support your team professionally. Best regards
₹850 INR in 20 days
0.0
0.0

Hello, I’m Momrul Hasan, a cybersecurity professional with 5+ years of hands-on experience in Linux, networking, Active Directory security, troubleshooting, and technical reporting. I hold CPTS, CRTA, C3SA, CAP, and CNSP certifications and develop Python-based security tools. I would begin by auditing your devices, accounts, permissions, backups, patch status, and recurring Zoom issues. I would then establish centralized monitoring, least-privilege access, a 48-hour critical-patch process, ticket tracking, and clear onboarding/offboarding procedures. My preferred stack includes Microsoft 365 or Google Workspace, Intune/RMM tools, Zoom Admin, and a suitable ticketing platform. I will also deliver a living IT handbook within 30 days. Could you share your current number of users, devices, and cloud platforms?
₹1,000 INR in 40 days
0.0
0.0

Hi, I can definitely take ownership of this environment end-to-end. My background is in systems and network administration, with hands-on experience managing Windows/Linux systems, networks, firewalls, virtualization, monitoring, user access, troubleshooting, backups, and IT documentation. For a fully remote team, my approach would be to first audit the current setup, identify security and reliability gaps, and then standardize the environment around centralized user/device management, secure access, endpoint security, backups, and clear support procedures. I can also establish a straightforward onboarding/offboarding process, document the environment in a living IT handbook, and provide proactive monitoring and maintenance rather than only reacting to issues. I’m comfortable working remotely and communicating clearly through chat and video. I’d be happy to discuss your current setup, the tools you’re using, and how I would structure the environment to meet the success criteria you outlined. Best regards, Ahmed
₹1,000 INR in 40 days
0.0
0.0

I have relevant past experience and can share the details in chat. I would begin with an agreed remote-support baseline covering access, patching, backups, incident handling, and priority systems, then document the first-month operating plan. Work would proceed through clear weekly milestones so changes remain auditable and supportable.
₹950 INR in 7 days
0.0
0.0

I can help you set up, configure, and maintain your technology stack and cloud services, ensuring they remain reliable, secure, and aligned with your business requirements. I can also manage and monitor your workstations using the appropriate tools and security controls, provide timely technical support, and proactively address issues before they become major disruptions. With my strong IT foundation and hands-on experience, I can proactively identify areas for improvement, recommend practical solutions, and continuously enhance your IT environment. My goal is to help improve system uptime, strengthen security, optimize performance, and provide a better overall user experience. Looking forward to work with you.
₹750 INR in 20 days
0.0
0.0

Hi, I'd be a strong fit for this role. I bring hands-on experience with workstation support, troubleshooting, system updates, and documentation — the day-to-day work that keeps a remote team running smoothly, with quick, reliable turnaround on issues. I also adapt fast to new environments. Cloud permissions, backups, and security patching are areas I pick up quickly once I understand your stack, and I take ownership seriously — especially around clear documentation that's easy to scale. I'd start by mapping your current setup, then build out the IT handbook as I go, so it reflects your actual environment from day one. Happy to hop on a quick call to walk through my approach. Best, Bryan
₹900 INR in 25 days
0.0
0.0

I can help create a seamless IT environment that keeps your team productive, no matter where they are. I noticed you emphasize clear documentation for onboarding, which I believe is essential for a remote setup. My approach involves proactive monitoring, ensuring all systems are up to date, and streamlining cloud services to fit your needs. I focus on providing first-line support and resolving issues quickly, especially with Zoom, to maintain communication flow. I have done similar work: Modern Real Estate Investment Website (link). In that project, I prioritized user experience and clear processes, which I can replicate here. Let’s chat about how I can help enhance your IT infrastructure. You’ll also get a free consultation where we can discuss the best approach for your team. Regards, Dean
₹750 INR in 7 days
0.0
0.0

Hello, I’m interested in managing and supporting your remote IT environment. I have hands-on experience as an IT Support Technician and Network Engineer, supporting remote users and troubleshooting Windows systems, software, network connectivity, printers/scanners, backups, and security issues. My experience includes remote support and RMM tools, Windows administration, Microsoft 365, network troubleshooting, backup solutions, system updates, ticket management, and technical documentation. I also create SOPs and onboarding checklists to standardize IT processes and make it easier to onboard new remote employees. I can help your team with: • Keeping workstations updated, secure, and reliable. • Managing user access, permissions, and cloud services. • Troubleshooting connectivity, software, and Zoom issues. • Monitoring and resolving backup and security problems. • Documenting IT processes and maintaining an IT handbook. • Identifying recurring issues and recommending improvements. I understand that a fully remote company needs proactive and reliable IT support. My goal is to reduce unresolved tickets, resolve issues quickly, improve security, and keep your team productive. I’d be happy to discuss your current IT environment and how I can support it end-to-end. Best regards, Mohamed
₹1,250 INR in 40 days
0.0
0.0

Hello, I’m excited about the opportunity to support your growing remote team as an IT Systems Manager. With proven experience managing distributed infrastructures, I specialise in keeping systems secure, streamlined, and user‑friendly across multiple time zones. My approach to this role:* - Workstation management: I’ll ensure all operating systems, applications, and security patches are consistently updated, minimising vulnerabilities and downtime. - Cloud administration: I’ll manage accounts, permissions, and backups, while helping you select or optimise the most efficient cloud services for your team. - First-line support: I’ll quickly diagnose and resolve connection issues, software conflicts, and keep Zoom stable for seamless collaboration. - Process documentation: I’ll create a clear IT handbook and onboarding checklist so new hires can be productive from day one. - Continuous improvement: I’ll proactively recommend upgrades that enhance uptime, security, and overall satisfaction. I pride myself on clear communication across chat and video, ensuring your team feels supported and confident in their tools. I’d love to discuss how I can tailor this environment to your company’s needs and help your staff stay productive wherever they are. Best regards, Praneeth
₹1,000 INR in 40 days
0.0
0.0

Hello, I’m interested in helping you manage and improve your remote IT environment. I have 9 years of overall IT experience, including 6+ years of hands-on experience in DevOps and cloud infrastructure. My experience includes AWS, Linux, networking, access management, security, monitoring, automation, troubleshooting, and infrastructure documentation. For your environment, I can help with: • Monitoring and troubleshooting remote users, connectivity, applications, and system issues • User accounts, permissions, cloud services, backups, and security • OS and application updates and maintaining a secure environment • Diagnosing Zoom connectivity and call-quality issues • Creating structured onboarding/offboarding checklists • Automating repetitive administrative tasks where possible • Documenting processes and creating your IT handbook • Proactively identifying reliability, security, and performance improvements My approach would be to first understand your existing tools and infrastructure, identify immediate risks and recurring issues, establish a simple support process, and then improve the environment through automation and documentation. I’m comfortable working remotely with distributed teams and communicating clearly through chat and video. I’m new to freelancing platforms, but I’m not new to IT or infrastructure. I’m looking to build a long-term client relationship by providing reliable, responsive, and well-documented support.
₹900 INR in 40 days
0.0
0.0

Hi, I run exactly this kind of environment today: 400+ Windows endpoints and their users across multiple sites, as senior IT support specialist for a corporate group. Patching, identity, backups and first-line support all sit with me. How I would own your stack: 1) Visibility first. Week one I inventory every workstation, OS build, patch level and installed software, and put monitoring plus one ticket channel in place so your "under 2 unresolved tickets a month" target is measurable. 2) Patch discipline. OS, browser, driver/BIOS and third-party updates automated on a ring-based schedule (pilot ring first) so critical updates land inside 48 hours without breaking anyone's day. I hold 100% patch compliance on 400+ machines with ManageEngine Endpoint Central; Intune works equally well. 3) Identity and backup. Least-privilege groups, MFA and conditional access, documented joiner/leaver checklists, and verified backups - I test restores, not just backup jobs. 4) Support. Connectivity, VPN, Wi-Fi, Zoom call quality (packet loss/jitter, device and driver issues) and software conflicts fixed at root cause. 5) A living IT handbook inside 30 days: onboarding checklist, tooling, escalation paths, known issues. Honest note: my deepest platform experience is Microsoft 365 / Entra ID rather than Google Workspace, and Teams rather than Zoom - Zoom I support at user and endpoint level. Which cloud suite are you on today, and how many staff and devices? Abdullah
₹1,000 INR in 20 days
0.0
0.0

Hi, I reviewed your requirement and understand that you need support with Windows/IT infrastructure operations. I have 12+ years of hands-on IT experience, including Windows support, Active Directory, IAM, service desk operations, server support, migrations, and troubleshooting. I can quickly understand your environment, troubleshoot issues, document the resolution, and provide reliable ongoing support. I’m available to start immediately and can work according to your required schedule. Could you share a little more about your current environment and the main challenges you need help with? I’d be happy to discuss the project and get started.
₹750 INR in 40 days
0.0
0.0

My experience on these type of roles make me confidence to assist with you Especially as you mentioned small environment
₹750 INR in 40 days
0.0
0.0

I’m an experienced System Engineer with 5 years of hands-on experience in IT infrastructure, endpoint management, Windows/Linux administration, Microsoft 365, Azure, networking, security, backup, and technical support. I can take ownership of your remote IT environment end-to-end, including: • Workstation monitoring, patching, software deployment, and security updates • Microsoft 365 / Azure account, access, and permission management • Network, VPN, DNS, DHCP, and connectivity troubleshooting • Zoom troubleshooting and remote-user technical support • Endpoint security and vulnerability management • Backup monitoring and administration • Employee onboarding/offboarding checklists and IT documentation • Proactive infrastructure, security, and performance improvements • IT handbook creation and continuous documentation My approach would be to first audit your current environment, identify security and operational gaps, standardize endpoint and access management, and then establish monitoring, patching, backup, and support procedures. I’m comfortable working independently with distributed teams and communicating clearly through chat and video. I can provide reliable ongoing support while keeping security, uptime, and user productivity as the main priorities. I’m available for up to 40 hours/week and can start immediately.
₹800 INR in 40 days
0.0
0.0

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