Bring Polycom IP 600 phone back to life

I messed up my Polycom IP 600 phone by following stupid advice from RingCentral customer support that suggested I format it. So I did and the phone is blank now, seemingly without proper firmware.

I downloaded latest firmware from Polycom site, created an FTP on my Android phone, unzipped files there and directed Polycom phone to grab files from there. It did. But still goes into constant reboot cycle non-stop. What triggers it? The phrase "error application not present".

Need to bring the phone back to life and make it work on RingCentral. I have the settings for RingCentral.

Problem is I don't have a Windows computer but even without it, I tried with FTP and files from Popylcom -- to no avail.

Need somebody knowledgeable in this to fix it remotely.

Compétences : Communications, Assistance Technique, Ingénierie des Télécommunications, Standard téléphonique

Concernant le client :
( 32 commentaires ) Toronto, Canada

Nº du projet : #6097775

1 freelance fait une offre moyenne de $66 pour ce travail


Good day to you. With our technical, IT and system support background, project management and research works, great job of support to Polycom IP 600 phone will be given with perfect analysis and with good quality Plus

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