We are a small web hosting company that is expanding. We need for someone who can help answer our support emails that we receive. 90% of the questions we receive from our clients are very basic, asking for general support info like how to setup their domain name, name servers, ftp…etc. Average time to write an email response is under 3 minutes. One day you may get 2 emails and another you may get 30, it all depends, and we are expanding so we expect business to pickup.
1) MUST have experience using cPanel / Web Host Manager
2) MUST have experience with servers.
3) MUST have a reasonable response time.
YOUR ARE BIDDING ON HOW MUCH YOU WILL CHARGE PER EMAIL THAT YOU RESPOND TO!
When you make you bid please post your cost per email, how many hours a day are you available, and what your average response time to an email would be. If you don’t post these 3 items your bid will be ignored.
25 freelancers are bidding on average $36 for this job
$5 / Email - negotiable. We can do 5-7 days per week depending on the final deal. 8-24 hours per day dependng on th final deal. We are in the Mountain Time Zone. Responce time average - 4 hours.
I'll take $40 per e-mail and respond instantly (within the working day) and I am available for 16 hours a day. My average response time per e-mail would me at most 6 hours in worst case. Thanks.
$5 US per email cPanel WHM Php MySql Html Flash etc etc.. Currently Manage a server at The Planet. cPanel Red Hat Linux Did tech support for Comcast,Qwest,Msn,Dell Senior Support Rep... Thx