Microsoft Dynamics CRM Set up
We require a consultant to design, customise & setup Microsoft Dynamics CRM to support our sales, service & marketing departments. You are quoting on Microsoft Dynamics integration for a subscription based website sales business. It is a sub branch of our core business...a marketing company in Australia with many clients that would benefit from similar Dynamics CRM implementations. We are looking for a proven programmer / developer on this first project to establish a long term relationship for future projects. We are seeking to implement a tailored Dynamics CRM solution to maximise our sales opportunity. We need to manage sales, leads, customers and support workflows. This business currently has a sales team of 3 and support / project management personnel of 2 that is growing rapidly.
1. We are heavy email marketers and require total integration through outlook and our email marketing platforms- Constant Contact or Adobe Business Catalyst system
2. Lead management
3. Manage the sales cycle and increase sales team performance by automating sales processes and monitoring and forecasting sales activity.
4. Customer service and support management tools.
5. Provide implementation strategy recommendations for our overall marketing approach & AMP of campaigns with Dynamics CRM
6. Comprehensive business analytics
7. Integration of an existing excel contacts database
8. Basic Training in the use of the application...or recommendation to comprehensive source for training
You must have strong english skills and a proven track record of successful implementations you can demonstrate